I didn't have high hopes for this hotel due to its low rating on Ctrip and the room photos. However, my stay far exceeded my expectations. The room was much more upscale in person than it appeared in the pictures. While some power outlets, switches, and a few pieces of furniture were a bit dated, the overall quality was still evident.
We booked a one-bedroom luxury sea-view villa. Upon arrival, the staff warmly showed us two different layouts within this room type: one with separate living and sleeping areas, and another where they were connected. The bedroom and bathroom configurations also varied. We chose the latter, and the view was absolutely incredible.
The staff across all departments were excellent, always greeting us with a smile and providing great assistance. The tuk-tuk service was also very prompt, arriving within 2-3 minutes of calling. Because of the room's amazing view, we ordered room service for both dinners, enjoying our meals while watching the sunset. The food quality was also excellent, far superior to the Banyan Tree where we stayed a few days prior. There's a 7-Eleven within walking distance, and the walk from the hotel to the 7-Eleven offers nice scenery.
There were a couple of downsides. Firstly, the breakfast selection was limited (though the taste was decent), and the breakfast restaurant lacked air conditioning. Also, the air conditioning in the game room was often turned off; I hope they can improve this.
One more thing to mention: if your budget allows, I highly recommend upgrading directly to the one-bedroom luxury pool sea-view villa. The experience at this hotel differs significantly depending on whether you have a sea view or not.
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