Hotel reception was very friendly. Hotel staff recommended us nice restaurants to visit. Encounter two bad experiences from this hotel, 1) requested to change kettle as the kettle was rusty unable to make hot water for kids. The hotel staff is very kind enough to change 3 times for us but non of the kettle can be use. The last round he exchange another kettle for me but it is spoilt. So I gave up in the end. I have to go down to the bar and request for hot water. 2) The lift breakdown, I was stuck inside 2-3 mins . The hotel technician resolved it fast . Overall, have a pleasant stay at this hotel .
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