Hotels With Spa in Rhode Island, United States

My two grandkids, my wife and I stayed at this hotel for two nights. I had two suite upgrade certificates left in my Bonvoy account and decided this would be a great time to use them. The chances of getting upgraded is usually about 50-50. I called the hotel a couple of days ahead of our arrival and explained that a suite would be extremely appreciated with our 9 and 11 year-old grandkids. I asked if I could put in a separate request for a suite based on my Lifetime Titanium status. She said no problem and would attach a note to our reservation. The day before our arrival, I got a notification that we had been upgraded with the certificates to a 720 sq. ft. king suite with an incredible view of the capitol. We arrived early and our suite was still occupied, so William took all our information and said he would notify my when the room was ready. We took the kids to the Museum of Natural History and the Planetarium. Upon exiting the planetarium I saw a notification that our room was ready. We checked in and the room was beyond our expectations! The sixth floor suite had an amazing view of the Capitol. We settled in and my grandson could not get internet access for his Nintendo switch. We went to the front desk and Nicola tried to help but couldn’t get it to work. So she gave us a number for IT support. We walked down to Providence Place and had dinner at the food court. When we returned he called the IT guy and he was connected in less than 5 minutes! Thank you Nicola!! We had access to the Club Lounge and picked up some sodas and waters. The next morning we had breakfast in the Club Lounge. The food included fried eggs, sausage, fruit and pastry items, coffee, and juices. The following morning the choice was scrambled eggs and bacon. Robert, the gentleman in charge kept everything stocked and the room clean. The following day we took the kids to Newport to tour the mansions. We got back around 6pm. The rooms were cleaned and looked pristine. The bathroom was huge. It was handicapped accessible. The shower had plenty of pressure and hot water. The room a/c worked great. We departed after breakfast. Hanna quickly checked us out. The room bill was perfect. The valet guys were great. The kids were already talking about when we could return. We can’t wait to return to this historical (former) Masonic hall.

We stayed here while we were attending the NABC in Providence. The cold buffet breakfast was quick, adequate. Room was neat, AC good, reasonably quiet. At first it’s a little tricky getting around the hotel, having to take an elevator from the room to the 1st floor only to catch another elevator up to the 2nd. This is because there’s East and West wings of the hotel. For some reason they have the escalator connecting the 1st and 2nd floor closed. For me, I’d ask to take it a step further and let us take the stairs to and from our rooms, get some natural exercise. I suppose there’s liability issues with that. Otherwise, we were happy at the Omni for the 5 days were there in July.

Not always so generous with my stars -- but, thanks to GM Par Excellence Kaynisha we had a great stay for our cousin's wedding! From check-in to check-out, Kaynisha (and her staff) made our experience seamless. Rooms were spanking clean and well-appointed; breakfast was not over until all who came were satisfied -- no breakfast straggler went without a meal. I had never before seen a breakfast buffet replenished at ”closing” time! Kaynisha is a ”local” and a source of great information; she pointed my husband and I to a great spot for manis/pedis (in fact, my French gel mani is still intact over 2 weeks later!) and for lobster rolls. Kaynisha has been at this property a long time and has direct experience in almost every aspect of the hotel's operation -- no wonder she knows just what to do and what guests appreciate. This was a great choice for family -- a good hotel value, kind and knowledgeable staff, good breakfast choices, a never-ending cup of coffee whenever you needed one and accessible to Newport proper. Try it out!

Stayed at the hotel on 10th & 11th Aug on a business trip to Providence. Chose the hotel as it's close to the offices and has restaurants in vicinity. Found the hotel to be clean and comfortable with friendly and helpful front desk staff. Although breakfast was not part of package, it had some decent options. On the flip side, the hotel was not stocked with even the basic toiletries like toothbrush / toothpaste and body lotion.

Please read, nightmare experience, do not stay here if you want to be treated with dignity. When I came to check in the check in clerk almost charged me $400 extra because she didn't know how to put my credit card on file and check in took 45 minutes overall, she seemed highly inexperienced. Thereafter in the room when I tried to take a shower in the evening there was a lot of hair in the bathtub and it would not drain. Consequently I went to same the front desk to discuss with the clerk, she stated that I could not move rooms until the evening. I then requested to check out and attempt to gain a refund for the remaining nights of my due to the dismal experience thus far. The clerk was very defensive and raised her voice multiple times, and used the fact that I'd booked through booking.com as an excuse to not give me a refund. She told me I should forgo a shower altogether and just go to bed. After this lengthy altercation, the clerk finally got approval from her manager Ashlyn to refund me for the remainder of the nights of my stay. The next morning, I then proceeded to leave the hotel as planned the night before with the clerk and the hotel manager Ashlyn. Now I have learned from booking.com that I have not received a refund as the hotel clerk did not correctly check me out, despite me being very clear the night before that I would be ending my stay early (with managerial approval). From check in to check out, I have had an absolute nightmare of an experience. This is especially frustrating when I am in Providence for business, but am instead spending invaluable time being berated by hotel staff. The hotel still refuses to reimburse me for the promised amount by the manager Ashlyn.

First of all, the front desk clerk's service attitude was poor. I arranged the room next to the elevator. I said that I could change one. She said that she could not change it after she sold it out. When I arrived at the room, I found that the blinds were bad. I called the front desk and sent people to see the instructions. The next night we came back from the outside and found that the curtains were not repaired. I went to the front desk and asked why it was that. The young waitress wearing glasses had a very bad attitude. I was not allowed to change the room. She said that she could only switch to the same location on the fourth floor, which means that it was still noisy next to the elevator. Because the curtains of the hotel were broken, they should be responsible for apologizing for not repairing, but the white girl wearing glasses did not apologize. Do not take any measures and actively cooperate with the appropriate room. It is worth mentioning that my favorite travel in the United States is Hampton inn. I am a member of this hotel. I often book a room on the official website of the hotel. This time, because Ctrip is cheaper, I booked it on Ctrip. As a result, I was not expecting such treatment, and I did not encounter this attitude in the same hotel that was booked elsewhere. Therefore, such hotel services can only give bad reviews.

The beautiful environment of the hotel is a classic in the century-old architecture. In the literary city center, the interior has modern facilities and the service is very warm. The lobby also provides guests with delicious drinks and desserts. The public areas are quiet and elegant, and the surrounding environment has a cultural heritage. The famous mural wall is in the surrounding area, which is a good choice for home travel.

We host our 2 and 3 years old, since check in experience has been great. The hotel is renovated with the wonderful rooms and the incredible service, excellent location My family and I have had the privilege to spend a few amazing days in the hotel, The staff is amazing all super friendly and serviceful always smiling and willing to help you in anything you ask, The hotel has a indoor and outdoors pool during the weekend there was music around the pool and the environment was great ! We had the opportunity to meet one of the executives JC name a spectacular person just someone who makes the difference Thanks to him and all the other staff for making our memorable holidays We will certainly come back !!!

We've been coming to the Hotel Viking for the Audrain Concours for the last year. We can't wait to come back next Fall. We love everything about the hotel - the hotel itself, the restaurant, the rooms but most of all we LOVE the staff. From beginning to end our experiences have been wonderful and sooo much fun!! The front desk staff, the valets, the wait staff and bartenders and the bellmen are welcoming and friendly. We have breakfast and afternoon and night-time coffee, dessert and drinks at the restaurant and lobby bar. Hyechong, Sammy, Laura, Matthew and Kelsy took such good care of us all weekend, as did the front staff and valet staff. The hotel is beautiful and it's seriously the best location in town. We park the care and walk everywhere and take the trolley too. We spend 4 nights each fall with you and it's one of the best trips we take. The Hotel Viking cares about their guests and wants to ensure they have the best experience. They check in with you as you come and go and they cannot do enough for you! We highly recommend the Hotel Viking!!

My two grandkids, my wife and I stayed at this hotel for two nights. I had two suite upgrade certificates left in my Bonvoy account and decided this would be a great time to use them. The chances of getting upgraded is usually about 50-50. I called the hotel a couple of days ahead of our arrival and explained that a suite would be extremely appreciated with our 9 and 11 year-old grandkids. I asked if I could put in a separate request for a suite based on my Lifetime Titanium status. She said no problem and would attach a note to our reservation. The day before our arrival, I got a notification that we had been upgraded with the certificates to a 720 sq. ft. king suite with an incredible view of the capitol. We arrived early and our suite was still occupied, so William took all our information and said he would notify my when the room was ready. We took the kids to the Museum of Natural History and the Planetarium. Upon exiting the planetarium I saw a notification that our room was ready. We checked in and the room was beyond our expectations! The sixth floor suite had an amazing view of the Capitol. We settled in and my grandson could not get internet access for his Nintendo switch. We went to the front desk and Nicola tried to help but couldn’t get it to work. So she gave us a number for IT support. We walked down to Providence Place and had dinner at the food court. When we returned he called the IT guy and he was connected in less than 5 minutes! Thank you Nicola!! We had access to the Club Lounge and picked up some sodas and waters. The next morning we had breakfast in the Club Lounge. The food included fried eggs, sausage, fruit and pastry items, coffee, and juices. The following morning the choice was scrambled eggs and bacon. Robert, the gentleman in charge kept everything stocked and the room clean. The following day we took the kids to Newport to tour the mansions. We got back around 6pm. The rooms were cleaned and looked pristine. The bathroom was huge. It was handicapped accessible. The shower had plenty of pressure and hot water. The room a/c worked great. We departed after breakfast. Hanna quickly checked us out. The room bill was perfect. The valet guys were great. The kids were already talking about when we could return. We can’t wait to return to this historical (former) Masonic hall.

We stayed here while we were attending the NABC in Providence. The cold buffet breakfast was quick, adequate. Room was neat, AC good, reasonably quiet. At first it’s a little tricky getting around the hotel, having to take an elevator from the room to the 1st floor only to catch another elevator up to the 2nd. This is because there’s East and West wings of the hotel. For some reason they have the escalator connecting the 1st and 2nd floor closed. For me, I’d ask to take it a step further and let us take the stairs to and from our rooms, get some natural exercise. I suppose there’s liability issues with that. Otherwise, we were happy at the Omni for the 5 days were there in July.

Stayed at the hotel on 10th & 11th Aug on a business trip to Providence. Chose the hotel as it's close to the offices and has restaurants in vicinity. Found the hotel to be clean and comfortable with friendly and helpful front desk staff. Although breakfast was not part of package, it had some decent options. On the flip side, the hotel was not stocked with even the basic toiletries like toothbrush / toothpaste and body lotion.

The beautiful environment of the hotel is a classic in the century-old architecture. In the literary city center, the interior has modern facilities and the service is very warm. The lobby also provides guests with delicious drinks and desserts. The public areas are quiet and elegant, and the surrounding environment has a cultural heritage. The famous mural wall is in the surrounding area, which is a good choice for home travel.

We host our 2 and 3 years old, since check in experience has been great. The hotel is renovated with the wonderful rooms and the incredible service, excellent location My family and I have had the privilege to spend a few amazing days in the hotel, The staff is amazing all super friendly and serviceful always smiling and willing to help you in anything you ask, The hotel has a indoor and outdoors pool during the weekend there was music around the pool and the environment was great ! We had the opportunity to meet one of the executives JC name a spectacular person just someone who makes the difference Thanks to him and all the other staff for making our memorable holidays We will certainly come back !!!

My two grandkids, my wife and I stayed at this hotel for two nights. I had two suite upgrade certificates left in my Bonvoy account and decided this would be a great time to use them. The chances of getting upgraded is usually about 50-50. I called the hotel a couple of days ahead of our arrival and explained that a suite would be extremely appreciated with our 9 and 11 year-old grandkids. I asked if I could put in a separate request for a suite based on my Lifetime Titanium status. She said no problem and would attach a note to our reservation. The day before our arrival, I got a notification that we had been upgraded with the certificates to a 720 sq. ft. king suite with an incredible view of the capitol. We arrived early and our suite was still occupied, so William took all our information and said he would notify my when the room was ready. We took the kids to the Museum of Natural History and the Planetarium. Upon exiting the planetarium I saw a notification that our room was ready. We checked in and the room was beyond our expectations! The sixth floor suite had an amazing view of the Capitol. We settled in and my grandson could not get internet access for his Nintendo switch. We went to the front desk and Nicola tried to help but couldn’t get it to work. So she gave us a number for IT support. We walked down to Providence Place and had dinner at the food court. When we returned he called the IT guy and he was connected in less than 5 minutes! Thank you Nicola!! We had access to the Club Lounge and picked up some sodas and waters. The next morning we had breakfast in the Club Lounge. The food included fried eggs, sausage, fruit and pastry items, coffee, and juices. The following morning the choice was scrambled eggs and bacon. Robert, the gentleman in charge kept everything stocked and the room clean. The following day we took the kids to Newport to tour the mansions. We got back around 6pm. The rooms were cleaned and looked pristine. The bathroom was huge. It was handicapped accessible. The shower had plenty of pressure and hot water. The room a/c worked great. We departed after breakfast. Hanna quickly checked us out. The room bill was perfect. The valet guys were great. The kids were already talking about when we could return. We can’t wait to return to this historical (former) Masonic hall.

We stayed here while we were attending the NABC in Providence. The cold buffet breakfast was quick, adequate. Room was neat, AC good, reasonably quiet. At first it’s a little tricky getting around the hotel, having to take an elevator from the room to the 1st floor only to catch another elevator up to the 2nd. This is because there’s East and West wings of the hotel. For some reason they have the escalator connecting the 1st and 2nd floor closed. For me, I’d ask to take it a step further and let us take the stairs to and from our rooms, get some natural exercise. I suppose there’s liability issues with that. Otherwise, we were happy at the Omni for the 5 days were there in July.

Stayed at the hotel on 10th & 11th Aug on a business trip to Providence. Chose the hotel as it's close to the offices and has restaurants in vicinity. Found the hotel to be clean and comfortable with friendly and helpful front desk staff. Although breakfast was not part of package, it had some decent options. On the flip side, the hotel was not stocked with even the basic toiletries like toothbrush / toothpaste and body lotion.

The beautiful environment of the hotel is a classic in the century-old architecture. In the literary city center, the interior has modern facilities and the service is very warm. The lobby also provides guests with delicious drinks and desserts. The public areas are quiet and elegant, and the surrounding environment has a cultural heritage. The famous mural wall is in the surrounding area, which is a good choice for home travel.

We host our 2 and 3 years old, since check in experience has been great. The hotel is renovated with the wonderful rooms and the incredible service, excellent location My family and I have had the privilege to spend a few amazing days in the hotel, The staff is amazing all super friendly and serviceful always smiling and willing to help you in anything you ask, The hotel has a indoor and outdoors pool during the weekend there was music around the pool and the environment was great ! We had the opportunity to meet one of the executives JC name a spectacular person just someone who makes the difference Thanks to him and all the other staff for making our memorable holidays We will certainly come back !!!

Myself and two other colleagues stayed here for a client visit. The entry was very clean and inviting and the food/coffee bar was very good. The property is undergoing renovations and my colleagues were on the first floor which has already been renovated. I was on the 4th floor which has not yet experienced the facelift. My room was clean and orderly. There were a few areas that definitely were showing the age of the room. There was an impact crack in the sink, some wallpaper was coming off the wall in one corner and the drawers were not in good shape. The room also had no USB ports for charging and therefore you had to use a wall plug/use charger which made it a bit of a pain. I was expecting USB chargers at minimum at the desk. Overall my experience was very good. Just wish I could have been in one of the renovated rooms which are, I was told, very nice. Maybe ask for that when you check in.

Please read, nightmare experience, do not stay here if you want to be treated with dignity. When I came to check in the check in clerk almost charged me $400 extra because she didn't know how to put my credit card on file and check in took 45 minutes overall, she seemed highly inexperienced. Thereafter in the room when I tried to take a shower in the evening there was a lot of hair in the bathtub and it would not drain. Consequently I went to same the front desk to discuss with the clerk, she stated that I could not move rooms until the evening. I then requested to check out and attempt to gain a refund for the remaining nights of my due to the dismal experience thus far. The clerk was very defensive and raised her voice multiple times, and used the fact that I'd booked through booking.com as an excuse to not give me a refund. She told me I should forgo a shower altogether and just go to bed. After this lengthy altercation, the clerk finally got approval from her manager Ashlyn to refund me for the remainder of the nights of my stay. The next morning, I then proceeded to leave the hotel as planned the night before with the clerk and the hotel manager Ashlyn. Now I have learned from booking.com that I have not received a refund as the hotel clerk did not correctly check me out, despite me being very clear the night before that I would be ending my stay early (with managerial approval). From check in to check out, I have had an absolute nightmare of an experience. This is especially frustrating when I am in Providence for business, but am instead spending invaluable time being berated by hotel staff. The hotel still refuses to reimburse me for the promised amount by the manager Ashlyn.

First of all, the front desk clerk's service attitude was poor. I arranged the room next to the elevator. I said that I could change one. She said that she could not change it after she sold it out. When I arrived at the room, I found that the blinds were bad. I called the front desk and sent people to see the instructions. The next night we came back from the outside and found that the curtains were not repaired. I went to the front desk and asked why it was that. The young waitress wearing glasses had a very bad attitude. I was not allowed to change the room. She said that she could only switch to the same location on the fourth floor, which means that it was still noisy next to the elevator. Because the curtains of the hotel were broken, they should be responsible for apologizing for not repairing, but the white girl wearing glasses did not apologize. Do not take any measures and actively cooperate with the appropriate room. It is worth mentioning that my favorite travel in the United States is Hampton inn. I am a member of this hotel. I often book a room on the official website of the hotel. This time, because Ctrip is cheaper, I booked it on Ctrip. As a result, I was not expecting such treatment, and I did not encounter this attitude in the same hotel that was booked elsewhere. Therefore, such hotel services can only give bad reviews.

This is a great hotel with a huge 2 bedrooms, kitchen and living room and 2 baths. My kids love it and I will be coming back here and there. I hope I got her name right but Ayesha was great and welcoming, great smile and also remembered my last name from previous stay. A+

The hotel was very clean. The breakfast area was well stocked, the woman that worked in that area was very nice and friendly. The housekeeping department did an excellent job. My family and I would definitely be staying there again on our next trip home.

The rooms were clean and spacious. No issues with the sheets, towels, or beds. It was a little on the dim side in there. Definitely could use a little more lighting. Staff was friendly and helpful. When we arrived, the local ISP was laying cables in the area and therefore all systems were down. Internet and TV weren't working at all. The staff did their best with the situation and got us checked in as quickly as they could. Still, it would have been nice to have the price adjusted given that certain amenities were unavailable. Not the staff's fault though. The breakfast was OK, but the breakfast area could be organized a bit better. It became crowded very quickly and there was no flow, so everyone just kind of dodged and climbed over each other to get at it. We ended up going out for breakfast. It's located away from main traffic in the area in a side road that's pretty quiet, so that's good. I'd stay here again the next time I visit Providence.

HORRIBLE!!! Avoid this hotel at all costs. After a long day of travel with our 9 year old son we arrived at the hotel at around 11:30 pm. Our flight landed just after 11pm. We had a confirmed reservation for one night and were exhausted from a long day of travel and were eager to get a good night rest. When we arrived we noticed someone’s workout clothes on the floor outside the door of the gym in the middle of our path. We circumvented the dirty clothes in the floor and we arrived at the front desk and told the gentleman we had a reservation. He told us that there were no rooms available despite having a reservation. He told me it was my fault for not checking in earlier and that my reserved room had been given to someone else. He went on to tell me I would need to call and request a refund and then blamed me for booking through a third party when in fact I booked with HILTON DIRECTLY. Never in my life have I heard of this and when I proceeded to inquire he then changed his story and said he didn’t have any clean rooms available. I asked if I could speak with a manager who emerged from a back room. He rudely sat at the computer and told me that he in fact had a room after all. After arriving in our room exhausted and exasperated we found a filthy room with a disheveled bed, crumbs on the floor and a smell that was like a stomach churning combination of beef jerky, maple syrup and vomit. My 9 year old son asked if we could sleep in the car instead and my husband and I considered it. I will NEVER stay at another Hilton property. What a nightmare.