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Ramada Plaza by Wyndham Niagara Falls

Ramada Plaza by Wyndham Niagara Falls

3/5116 Reviews
I booked a King-size bed suite for Labor Day weekend from here and then read so many negative comments about it (well I normally read the reviews before booking a stay but this time was a last minute booking and I found a good deal with only a couple suites left so I booked it right away), so I was worried. As many reviewers wrote the line to check-in was long (it was 3:45pm when we got there), yet there was a note saying they are currently updating the system/software, and the manager did come out and apologized for the wait by saying she was short of staff. Also, before Starbucks closed the staff made some ice capp (sample size) for the line. Both the manager came out addressing the wait and the coffee were nice gestures. Throughout the 20 mins wait I did see a few transaction problems with credit cards not going through and booking issues from specific booking sites. When it was our turn, the guy who served us did not greet us but only asked for my last name and then told me there was a parking fee and resort fee, and told me 2 times that there would be a $150 deposit, which I knew beforehand, and then asked me to sign. From the indifferent facial expression on the 3 check-in staff I could tell they had a long (and possibly rough) day enduring the frustration from the technical issues and customers who might have bias from reading negative reviews before coming. While I am a customer expecting good customer service, believing they should portrait the expected professionalism, that includes at least a decent greeting and smile which I can normally get from a cashier at a supermarket, I would lower my expectation this time to not let anything affect my mood with my loved one for this stay. Maybe I had expected worse, but honestly this was actually not bad at all. (On our way up we came across 2 cleaning ladies who greeted us with smiles) So we got a suite on the top floor - I must say it is super clean and pleasant! The toilet tank has a little leak to the bowl so there is a small ongoing water sound but that is the only imperfect thing inside the suite. I am very pleased with the room. I read before about someone drank the bottled water and got charged, there's actually a price tag/note on the bottle. So to be fair people need to read for what is communicated to you. To make the resort fee well spent I had a swim before it closed (although it is expensive to pay $20 for a swim and it is hard to agree with such ”resort fee”). Again, it was clean and pleasant. The water wasn't warm enough for small kids as I saw some could only stay for a few minutes then left, so it was good for real swimmers like us who could enjoy a small-kids-free swim time. Many booking sites said there is a sauna room but we couldn't find one, the staff at the reception said he didn't know there is one, and we caught another staff near the pool and asked and he said many years ago there was one but not anymore. The daily specials at the restaurant Don Cherry and the breakfast menu are costing nothing more than any other entry level restaurants/chain eateries nearby so I think it is good and convenient to just dine in downstairs, especially on rainy days. So I am writing this to provide a more balanced view. I believe many who think their expectations unmet would vent by writing a bad review, and I do believe bad experiences do happen, yet at the same time most won't care to share their experiences if things are fine and okay. For me, after reading so many negative comments I feel that I can give my honest review to show the other side of the coin - This is only fair for the hotel and the staff who did do a great job, like the staff, Eva, who cleaned our room, and those who stock the pool with clean towels and keep the area clean :-) (My deposit was clear upon check-out, unlike some reviewers wrote that they did not get back the money after a week) Read less
Ramada by Wyndham Belleville Harbourview Conference Centre

Ramada by Wyndham Belleville Harbourview Conference Centre

3.1/5109 Reviews
Very nice room, clean and comfortable, all rooms have balconies, the view is excellent, and the hotel staff is warm and friendly. The recommended restaurant is within walking distance and tastes good.
Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel

Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel

4.1/551 Reviews
The location of this hotel is faultless! Absolutely perfect to be able to see the falls and both Clifton Hill and Victoria Avenue are a short walk away too. As per the other reviews, the hotel rooms are quite dated in terms of the decor and furniture. But our two rooms didn’t have any problems with them. We were on the 6th floor and had a great view of the falls (although the windows could do with a clean!) I would HIGHLY recommend anyone staying here to pre-book breakfast (or a room with breakfast included), because the food is super tasty, filling and the service is great AND you sit over looking the falls too. Why would you leave for breakfast elsewhere when this is your view?!
DoubleTree by Hilton Hotel Toronto Airport West

DoubleTree by Hilton Hotel Toronto Airport West

4.2/594 Reviews
We stayed at the DoubleTree in September prior to flying to Greece and were really impressed! Everything was very clean and the decor was modern and updated. Robert, our server at the Taza Grill, was delightful to talk to, and the meal was excellent. Joseph and the front desk staff were very friendly and professional and the airport shuttle driver, Qurshi, had a wonderful sense of humour and helped to make our experience a really enjoyable one. We will definitely be back!
Le Germain Hotel Maple Leaf Square

Le Germain Hotel Maple Leaf Square

4.6/5106 Reviews
Downtown Toronto
Service, environment, have nothing to say, is a very good hotel, after staying for three days, we went to the United States, always compared with this hotel, all aspects are still good for this hotel, breakfast is all cold, if it is China People can't stand the stomach.
Novotel Ottawa City Centre Hotel

Novotel Ottawa City Centre Hotel

4.3/5123 Reviews
Stayed at the Novotel for a week in early Feb 2023 while attending a conference at the nearby Westin. I booked for a really low rate through hotwire. After a pleasant check in I was excited to come into a very large on the 8th floor with a separate seating area and a very large TV. Room was pretty clean although when packing up before check-in I found some items under the bed that did not belong to me. Location was perfect, right across from the Rideau Centre and the Westin/Conference Centre and within a short walk to the Parliament Buildings, Sparks Street and Byward Market. My only compliant is the walls must be paper thin as I could hear the ding of the elevator and conversations in the hall from my room. I was also there a four hour during a power outage in the evening. I assume the outage was unscheduled but there was a lot of confusion and no one at the front desk when it occurred. The hotel shares a building with a DND office which made it confusing leaving the building by the stairs as the stairway lead to a entrance that read ”DND property alarm will sound”, it took awhile to figure out how to exit by the stairs.
Courtyard by Marriott Toronto Northeast/Markham

Courtyard by Marriott Toronto Northeast/Markham

4.3/544 Reviews
This hotel was very easy to book through Titanium elite services. They made the process very easy and gave us a nice upgrade. They were very helpful with accommodating with the suite that offers a small full kitchen including dishwasher, silverware, microwave, regular size fridge, kitchen sink, coffee maker Lots of living room space and tv in living-room and bedroom. Easy for parking. They have space outside for large F250 trucks since a truck won’t fit in their covered parking.
Travelodge by Wyndham Thunder Bay

Travelodge by Wyndham Thunder Bay

2.3/5106 Reviews
The environment is good. Good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good. The environment is good. Good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good.
Days Inn by Wyndham Kingston

Days Inn by Wyndham Kingston

3.8/5119 Reviews
Good service. Breakfast included except did not expect is take away kind of breakfast. Overall breakfast taste good and sufficient amount. Would prefer to allow earlier check in instead of having to wait till 3.00pm and check out is 11.00am which made the stay only for 20 hours instead of 24 hrs stay Bed Mattresses are a little too high for us (personal preference) Surrounding environment is excellent, quiet and clean
Pan Pacific Toronto

Pan Pacific Toronto

4.1/5125 Reviews
Booked the room for my parent during their visit to Toronto. Initially booked for 2 queen bed but the front desk was very nice to upgrade their room to a King Size bed. Room size is big and amenities are quite complete in the room. Location might be abit far from downtown but reachable within 40 mins by using public transportation. Plus have abundance of restaurants nearby as well. Definitely recommend this hotel if you looking for affordable hotel.

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Local Travel Info

Number of hotels1,691
Number of Reviews 77,576
Average Price(Weekday Night)NZD 351
Average Price(Weekend Night)NZD 414