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Hartmann Suites Serviced Self-Catering Apartments

Hartmann Suites Serviced Self-Catering Apartments

4.5/535 Reviews
This place is a gem - convenient location in a safe/quiet neighborhood close to the city centre, clean and spacious room with kitchen and cooking utensils, free and secured parking, helpful and friendly owner, affordable rates. The place has no reception counter. To check-in, the guest has to arrange with the owner via phone or email prior to arrival. As I was on a long flight and I had no phone/data roaming in Namibia, I didn't see the owner's email and I was stuck outside the place without a way to get in. Luckily I drove to a nearby hotel and borrowed the phone to call the owner, and the owner (who actually lives elsewhere) came to open the door for me within 10-15 minutes. Next time if I come here again, I should contact the owner 1 day before arrival, so that the owner knows my arrival time and sends me the check-in instructions in time.
Uzuri Guesthouse CC

Uzuri Guesthouse CC

3.9/518 Reviews
My stay at the hotel was unfortunately marred by a disappointing experience and left me with anger. Despite booking through their website and having a confirmation email, upon arrival, I was informed they had no record of my reservation. Despite showing the email, the owner conveyed an inability to assist. She with an arrogant tone of voice said that nothing she could do about it. Moreover, despite arriving early and witnessing empty rooms being cleaned, I was told all rooms were occupied. The owner lied on my face because I saw empty ones and cleaners at work cleaning the rooms. It added further frustration and made the situation even more upsetting. It's disheartening when a place doesn't honor their bookings and doesn't take responsibility for their mistakes. I traveled to more than 120 countries and I have never witnessed this kind of arrogance, the treatment of a guest, and the behavior of the owner. Avoid all costs.
Capbon Guesthouse

Capbon Guesthouse

4.4/58 Reviews

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Hotel Information for Tourists

Number of hotels22
Number of Reviews 115
Average Price(Weekday Night)€58
Average Price(Weekend Night)€58