My wife and I recently vacationed in Wisconsin, our first trip since Covid seems to be under control. We were very disappointed in the decline of multiple budget motel chains we used. The franchise owners are struggling to recover financially, and this has resulted in substandard building maintenance and staffing. My rating is for this property in particular. The room looked like it hadn't been dusted or vacuumed in several days, so we dusted off the lamps and wore foot coverings, even during the night. (0 stars) The fan for the air conditioner was very noisy, so during the night we alternated between having it keep us cool and awake, or getting up a couple of times to turn it off so we could sleep but get too warm. The bathroom fan was also noisy and made a throbbing sound in the room during the entire length of a shower. The steam took a long time to clear, so I don't think the fan actually worked. (0 stars) The bedding and pillows were very comfortable, and there were no noisy neighbors in the rooms, hallways or outside. We got a good night's rest. (1 star) The breakfast area was clean and well stocked, and had the variety you would normally expect for a free breakfast. (1 star) The front desk staff was friendly during both checkin and checkout. They apologized for the room not being as good as we had expected. (1 star) Based on these factors, my overall rating is 3 stars. I suspect that only certain rooms are kept up, and when occupancy goes up, some of the substandard rooms are made available without first being properly readied. We had chosen Country Inn because of an exceptional stay in Holland Michigan ten years ago. This property certainly wasn't what we had expected for the price we paid for the room.
19 Reviews