Sheraton Zurich Hotel Reviews
Sheraton Zurich Hotel
Pfingstweidstrasse 100, Zurich, SwitzerlandView Hotel Details
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1 night
Sheraton Zurich Hotel Guest Reviews
4.4/5
Very Good
70 Reviews
Verified reviewsLocation4.4
Amenities4.4
Service4.4
Cleanliness4.5
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All Reviews(70)
Positive reviews(65)
Reviews with photos/video(11)
Awesome stay(17)
Friendly host(14)
Clean and tidy(7)
Delicious breakfast(6)
Awesome amenities(4)
Negative reviews(5)
Jenny
Sheraton King Room
Checked in Jun 2024
Booked for others
5 Reviews
Outstanding
Posted on Jun 7, 2024
We had a lovely stay will definitely come back if we are in zurich next time.
SSTT
Sheraton King Room
Checked in May 2023
Business travelers
24 Reviews
Posted on May 13, 2023
This is totally a disappointing experience! I cannot imagine a 4 stars hotel is offering this kind of room to the guest, also there is bad smell from the toilet. I request to change room but the attitude of reception is bad and unprofessional! Both room quality, cleanliness and service level are deteriorating. I definitely don’t recommend this hotel to my friends!
Guest User
Sheraton King Room
Checked in Jan 2024
Business travelers
50 Reviews
Posted on Jan 21, 2024
Kinda far away from the city centre. Rooms are spacious and nice.
Ng
Family Room
Checked in Mar 2024
Friends
2 Reviews
Amazing
Posted on Apr 3, 2024
Spacious and clean rooms, with great service.
Anonymous User
Sheraton King Room
Checked in Dec 2022
Family
2 Reviews
Outstanding
Posted on Jan 16, 2023
I love how conveniently the hotel is located, just a min walk to the tram stop. The staffs were all super helpful and friendly. Worth going back again when we visit Switzerland again
Tallboy
Club King Room
Checked in Jun 2023
Business travelers
515 Reviews
Very Good
Posted on Jun 20, 2023
Good hotel with good location
We will come back and stay again
ERWIN
Sheraton King Room
Checked in Dec 2022
Family
14 Reviews
Amazing
Posted on Mar 7, 2023
Good one, except the location was a bit far. Overall, east access to the city center with street car
Guest User
Sheraton Twin Room
Checked in Jun 2022
Business travelers
1 Reviews
Posted on Jun 19, 2022
food ok however quite xpensif.
Guest User
Family Room
Checked in Mar 2024
Family
10 Reviews
Outstanding
Posted on Mar 3, 2024
It's a very cost-effective hotel. Compared to most European hotels, the Sheraton's rooms are very large. The hotel is right next to the No. 4 tram. Switzerland is a country that takes great care of children. Public facilities are free for children.
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Jinglaishi
Sheraton King Room
Checked in Feb 2024
Business travelers
26 Reviews
Great
Posted on Feb 16, 2024
The location will be relatively remote and not suitable for tourism. It feels like a new area. There is a club. I personally think that the breakfast in the club can add an extra piece of cheese or butter.
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gt
Sheraton King Room
Checked in Nov 2023
Business travelers
22 Reviews
Outstanding
Posted on Nov 5, 2023
The hotel is in a great location. It is very convenient to go to any destination by taking Zurich's city tram, and there is no need to go up or down stairs. It is easy to carry luggage. The station is called Toni Areal and there is a supermarket nearby.
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Response from Property: Dear Valued GuestThank you for taking the time to leave your feedback, following your recent stay at the Sheraton Hotel Zurich.We truly appreciate feedback as it is the only way we can improve services for our guests.We are delighted to hear that overall you enjoyed your time with us.We hope to welcome you back to Sheraton Hotel Zurich on many future occasions.Best regardsMarc Vincent PachalyFront Office Manager
Xiaolilaoshi
Sheraton King Room
Checked in Sep 2023
Couples
4 Reviews
Posted on Sep 17, 2023
Everything is very average. First of all, the transportation is very inconvenient. It takes more than ten minutes to get here from the train station in the city center. If the tram breaks down or changes direction, it will be difficult for ordinary people to get there quickly. Follow to this point. Secondly, the rooms are also very average, including decoration services, etc., and the breakfast is terrible, with very few varieties. If there is one more person, breakfast will increase by 40 Swiss francs, but it is really terrible.
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Response from Property: Dear Guest,We sincerely appreciate the time you took to share your thoughts and experiences in your recent hotel review.We are truly sorry to hear about your disappointing experience during your recent stay at our hotel. Your feedback is invaluable to us, as it helps us identify areas in need of improvement and take corrective measures.We are truly sorry that you didn't like the location of our hotel. As you know our hotel is located in a business district and as you have been mentioning it will take about 10 minutes from the main railway station to our hotel. In the future you can use our other Hotel Neues Schloss, which is located more closer to the city center.Thank you for your understanding, and we hope to have the opportunity to welcome you back and provide you with a truly exceptional stay.Warm regards,Guest Relations
Fung Y
Sheraton Twin Room
Checked in Aug 2023
Family
3 Reviews
Amazing
Posted on Sep 1, 2023
The hotel restaurant has delicious dinner and rich breakfast options. The restaurant staff are warm and hospitable, and the service is first-class. The hotel staff at the front desk and the luggage attendant are very professional. The hotel room is comfortable and has first-class facilities. Unfortunately, the hotel is located a little far away from the train station. You need to transfer to the tram, which goes directly to the hotel entrance. A deposit of 200CHF is required to check into the hotel. 
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Response from Property: Dear Valued Guest,Thank you for taking the time to leave such a positive review and your kind words. We were so pleased to hear that everything about your visit exceeded your expectations, and you were well looked after by our attentive team. Customer service is at the very heart of everything we do at the Sheraton Zurich Hotel, and to read your kind comments is truly rewarding. I will ensure your positive words are shared with all my colleagues, and we hope to welcome you back to the Sheraton Zurich Hotel on many future occasions.Best regards,Marc Vincent Pachaly,Front Office Manager
Guest User
Sheraton King Room
Checked in Feb 2024
Friends
8 Reviews
Outstanding
Posted on Feb 13, 2024
The room is large for a hotel in Zurich and the price/performance ratio is very good. There is a big Chinese Super League club nearby, Lianhua
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Ms Ye
Family Room
Checked in Aug 2023
Family
15 Reviews
Posted on Aug 11, 2023
This time it is far away from the family room on the 7th floor. The service attitude of the handsome guy with the quilt is very good. The overall starting price is right
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