Hotels near Shopping Center Rokkeveen, Zoetermeer

Very good, 2 minutes walk from the station, the traffic is very convenient

The location is in the most central place, all attractions are nearby, the gentleman at the front desk is very nice, he will explain everything you want to know, and I will definitely recommend it to all friends who come to the Netherlands!

Ctrip did not update the price of breakfast. It is now 20 euros a person. The price is high. The food eaten is not special. This hotel Ctrip's special room has to go out to find, breakfast has to go out to find. inconvenient.

Room was fine and the modern a**osphere of the hotel is also nice. Nice view of the city. There were some points missing in terms of details. No seating for 2 people as was described in the room. And one of the bedside lamps didn't work.

Loved this place, we were visiting den Haag for 3 days, the tram 17 stops around the corner and the train station super close by to go to Rotterdam, we had a very good sleep there’s no noise it’s a very calm and quite area yet there’s a mall and restaurants within 15 minutes walk !

Spotless rooms with very nice toiletries. Only negative issue was the service in the reception. Hardly any smiles, you do not get a feeling that you are welcomed. I received a wrong invoice with a name of another customer when I rented a bike. However, the bike rental is otherwise very easy and the bikes are a good quality. If the weather allows I recommend to cycle to your destination. Excellent breakfast with a variety of gluten free and vegan options. You may also have a custom-made omelet.

The hotel is currently undergoing renovations and looks like it will be a super hotel when it’s finished. We were told in advance that there would building work ongoing. Check in took a bit longer than expected but the friendly receptionists advised us they’d only been working there a couple of weeks. We were travelling with friends and we both received a free room upgrade. Our room was fab, clearly one of the newly renovated rooms. Had everything you needed, hairdryer, nice toiletries and a coffee machine with decent coffee. Our friends also had a lovely room but there was a couple of issues with theirs such as a dirty toilet, no shower gel and the shower leaked because the rubber seal/trim hadn’t been fitted to the shower door. It seemed like their room hadn’t been checked before it was passed as suitable for guests. The hotel is about 3.5 miles from the centre of The Hague but we didn’t mind and enjoyed the walk there and back through some very pleasant parkland where the royal palace is situated. Good off street parking at the hotel. Had a nightcap in the pavilion at the back of the hotel, again very friendly staff. Would definitely stay again though not sure we’ll get it for such a good price next time once all the work has been completed!

Super spacious, comfortable and bright. Because it's new and has high ceilings, it's a great hotel. This is the best hotel among the four hotels I stayed in in the Netherlands. ㄧIt’s less than 50 meters walk from Leiden Station. It’s super convenient and the environment is quiet and elegant. Like, like, like

They specifically lied about the price of the bathrobe and slippers. The employee at the reception, a blonde Dutch guy told me that it would be 11,50 for one person. I couldn't pay right there and then because he said I would have to pay at checkout. They do this so that when you get there the next day to check out they can drop a price of 60 for 2 people when they originally said it was 11,50 per person. They charge an astonishing fee for the rental of the bathrobe and slippers who the employee told me was free. He was on duty at 22nd of February around 3-4 when we checked in. Also they were rude and unhelpful with accommodations and service. We are not a difficult couple but the service we got was below par. I wouldn't recommend this hotel to anyone purely because of the very poor staff. -1 star

After reading the various negative reviews (after booking my trip!) I was mildly apprehensive about my stay here for a number of nights. Upon arrival I was pleasantly surprised to find the hotel very clean, although the check-in process was a time-consuming.mThe room iI was given was small but quite acceptable for my needs and quite clean. Once up in the room, I tried to call down to reception to clarify a minor issue. They ignored my calls. I rang 3-4 times over a period of 20-30 minutes, on one attemnpt, letting it ring for up to 10 minutes. No answer. I eventually found the information I needed in the small info-sheet after looking carefully. The next day, taking a day off from business, I wanted to stay in my room to write emails and so on, so I put out the 'please make up my room now sign at 8 am and went out for breakfast. There were 4 or 5 people in housekeeping on the floor, who, through the course of the day as I came and went, they, seemed have decided they should be doing every single room EXCEPT mine. I has to go to to reception again around lunch time as I found my key disabled. It took the gentleman on reception 25 minutes (I time this) just to be able to create me a new key, and there was no explanation other than ”the system is playing up”. Also at this time, I specifically asked if they would ensure my room was made up and I was assured he would contact housekeeping to make sure it would be done. I went out to lunch. I returned just before three, and the room remained unattended to. I went to reception, this time to register complain, and was quite brusquely told ”this is jsut because the housekeeping staff are busy”. Obviously so!! BNusy all day long doing every room apart from the only room with the ”please make up my room now ” sign hung on the door!! I asked to speak to the manager and was rebuffed. It was clear from the evasive response to my requrest that the receptionist did not want me to speak to the mana gera. After I said I really did want to speak to the manager I was told she wa s busy but would be along shortly. I expected him to do something to contact the manager such as pick up the phone or go to find her, instenad he simply started to ignore me and began to deal with another customer, which behaviour I found most discourteous. When I remonstrated about this he irritable stated taht ”I'm dealing with your problem by email -- you just can't see what I am writing on my screen”. 15 mins of this silent treatment passed I asked again for the manager and was told she was too busy to talk to me. I returned to my room, and housekeeping finally arrived at 1500. These service failings would be incompatible with a 3* rating hotel, but the ket to this thing is that these annoyances are all people related. it is not any indivudual issue-- these things are routine, and dealt with elegantly in even the cheapest of hotels. I expect more from a so-called 5 start property. I It is a real pity as the latest own