Atour Hotel, Xiaolan, Zhongshan Reviews
Atour Hotel, Xiaolan, Zhongshan
No.163 Min'an Middle Road, Zhongshan, ChinaView Hotel Details
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Atour Hotel, Xiaolan, Zhongshan Guest Reviews
4.8/5
Excellent
1614 Reviews
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(1614)
Positive reviews(1600)
Reviews with photos/video(224)
Friendly front desk staff(487)
Delicious breakfast(286)
Convenient parking(200)
Convenient for shopping(112)
Nice elevator(86)
Great location(51)
Good views(29)
Easy to call taxis(27)
Negative reviews(14)
SittiSuperhandsome
Superior Queen Room
Checked in May 2024
Business travelers
4 Reviews
Outstanding
Posted on May 12, 2024
Always stay here when I travel to Xiaolan, Zhongshan area. Great service and nice personality hotel staffs. Room new, nice smell. Comfortable bed and pillows. Location opposite the shopping plaza.
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
Guest User
Guestroom (Double Bed)
Checked in Apr 2024
Business travelers
2 Reviews
Outstanding
Posted on Apr 28, 2024
What a Good experience
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
Marvin
Elegant Room
Checked in Oct 2023
Solo travelers
7 Reviews
Outstanding
Posted on Oct 26, 2023
The room is super cozy and clean. Totally out of my expectations. Room service is done by robot, this amaze me a lot. Will definitely come back next time.
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Daniel K S
Guestroom (2 Beds)
Checked in Jan 2024
Couples
14 Reviews
Very Good
Posted on Jan 23, 2024
aTour had been renovated from the old hotel which I have visited many times, most everything have been improved, hotel amenities were good except without small towels, good value breakfast but ordinary in traditional Chinese and not much variety, both services in front desk, room cleanings and bf restaurant were well trained polite and professional. Price wise was somewhat expensive compared with other hotels at this time, location and grade.
Response from Property: We apologize for the bad experience you made for the first time. This comment is worthy of our reflection on how to supplement the hardware deficiency with other value-added experiences. You will definitely feel differently when you experience it again. We will look forward to your stay with our heart.
Guest User
Elegant Room
Checked in Oct 2023
Family
4 Reviews
Posted on Dec 3, 2023
The electronic equipment is user friendly but the room is too small and without bathtub. Moreover, the check in procedures are complicated and spending long time.
Response from Property: We apologize for giving you a bad experience with your first selection. This comment is worth reflecting on how to supplement the lack of hardware with other value-added experiences. You will definitely experience it differently when you experience it again. We will look forward to your stay.
ubar
Superior Queen Room
Checked in Oct 2023
Couples
2 Reviews
Very Good
Posted on Oct 29, 2023
Simply beyond expectations with such an asking price... hardwares are all there, the housekeeping dept has room to improve
Response from Property: Hello, dear little master! I am sorry to bring you a bad experience, received your feedback to get to know your partner as soon as possible, and will strengthen the training for the partner in the follow-up. I hope the master will give the partner a chance to improve, and welcome you to stay again. Look forward to your visit!
Maggie
Superior Room (2 Beds)
Checked in Sep 2023
Family
3 Reviews
Outstanding
Posted on Sep 7, 2023
The location is really convenient. Mall right in front.
Service is very good, very quick and efficient
Response from Property: See the small Lord five points praise, Duoer is very happy, thank you for your support and love, we will provide meticulous service to Ya Duo, let you have a feeling of returning home every trip, looking forward to your stay again!
Guest User
Guestroom (Double Bed) (Tv)
Checked in Oct 2023
Business travelers
15 Reviews
Posted on Nov 2, 2023
Convenient location. Comfortable room though room size is not so big.
Response from Property: Hello, dear little master! I am sorry to bring you a bad experience, received your feedback to get to know your partner as soon as possible, and will strengthen the training for the partner in the follow-up. I hope the master will give the partner a chance to improve, and welcome you to stay again. Look forward to your visit!
AndreiVV
Superior Queen Room
Checked in Jun 2023
Business travelers
43 Reviews
Outstanding
Posted on Jun 28, 2023
Very nice hotel. Beautiful tomorrow, clean rooms. Friendly staff. Good location. It is better to stay on high floors. We really liked it. Everything is clean and new.
Response from Property: Dear guest: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time on your trip. Your appreciation gives the hotel a great encouragement, but also the driving force for our progress, we will continue to maintain enthusiasm, and strive to make every guest enjoy the feeling of staying at home, eagerly looking forward to your visit again!
Guest User
Superior Queen Room
Checked in Jan 2024
Business travelers
7 Reviews
Outstanding
Posted on Apr 20, 2024
very jice hotel and will repat stay there
Guest User
Elegant Room
Checked in Jul 2023
Friends
3 Reviews
Outstanding
Posted on Jul 25, 2023
I am really happy and it is really nice to stay here
Response from Property: Dear guest: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time on your trip. Your appreciation gives the hotel a great encouragement, but also the driving force for our progress, we will continue to maintain enthusiasm, and strive to make every guest enjoy the feeling of staying at home, eagerly looking forward to your visit again!
Guest User
Superior Room (2 Beds)
Checked in May 2024
Family
1 Reviews
Outstanding
Posted on May 7, 2024
Excellent service
Guest User
Guestroom (2 Beds)
Checked in May 2023
Business travelers
2 Reviews
Outstanding
Posted on May 5, 2023
Hotel staff is very friendly. Very convenient to shop and eat.
Response from Property: Dear guest, thank you for staying at Yado Zhongshan Xiaolan Hotel. I am glad to see your comments on the hotel's location, health condition and service quality. The hotel is adjacent to Daxin Square, Sakura shopping center, restaurants, entertainment theaters, all available. , to provide guests with high quality catering services, welcome to experience next time.
Ka_e
Elegant Room
Checked in Apr 2024
Business travelers
22 Reviews
Very Good
Posted on May 19, 2024
Great location.
Guest User
Superior Room (2 Beds)
Checked in May 2024
Solo travelers
6 Reviews
Outstanding
Posted on May 11, 2024
Very good!
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