Anonymous User
October 31, 2024
The price is getting more and more expensive, the service is getting worse and worse, and so is the hygiene. I order from your house twice a year. This is the third consecutive year. This time is the worst! As soon as I arrived at the hotel and arranged a room, the first one was not the bay window I wanted. After changing the room, I went in and opened the door. There were cockroaches everywhere on the floor of the room. I called the customer service to deal with it. He was busy and asked me to wait for a while. Ask me not to touch anything (I have stayed at your house more than once. When will I take things from your hotel!) After waiting for a long time, I was given arrangements. After making arrangements, the lock of this room did not work, and the password lock was not sensitive. It took several times to unlock. After entering the room, I checked the hygiene. The corner of the door was broken and had not been repaired. The wash basin in the bathroom was broken and had not been repaired. The toilet seat was also broken! The most disgusting thing is that the washing machine has never been cleaned since it was installed. Check it! The dirt inside stunk and was extremely disgusting. In the end, I had to take it out and clean it! ! When I returned to the hotel the next day, the lock didn't work again. I had to change the password before I could get in. I was really disappointed this time! ! Avoid lightning!
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