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StarChain Qijiang Hotel (Zhongshan Xingzhong Square Sunwen Pedestrian Street Branch) Guest Reviews
4/5
218 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.2
Amenities3.8
Service4.0
Cleanliness4.0
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All reviews(218)
Positive reviews(197)
Reviews with photos/video(31)
Great value for money(28)
Near shopping area(22)
Convenient for shopping(17)
Convenient parking(11)
Average sound insulation(8)
Easy to get around(7)
Friendly front desk staff(7)
Large rooms(5)
Negative reviews(20)
Yun
2-bed Room With River View
Checked in Aug 2024
Travel with friends
4 Reviews
5.0/5
Outstanding
Posted on Oct 15, 2024
Very convenient location, walking distance to walking street and bars
Response from Property: Thank you for choosing our hotel. We are very honored to serve you. The hotel has prepared a variety of rooms with different layouts for different guests to choose from. I hope our sincere service will bring you a more pleasant experience, and all the staff of the hotel sincerely look forward to your visit again!感谢您选择我们的酒店,我们很荣幸为您服务,酒店准备了各种不同布局的客房,供不同客人选择,希望我们真诚的服务能给您带来更加愉快的体验,酒店全体员工竭诚期待您再次光临!
張家界之旅
2-bed Room With River View
Checked in Jul 2024
Couples
11 Reviews
3.5/5
Posted on Oct 31, 2024
location is good and inexpensive, internal environment is ok and external is general
Response from Property: Thank you for choosing our hotel. We are very honored to serve you. The hotel has prepared a variety of rooms with different layouts for different guests to choose from. I hope our sincere service will bring you a more pleasant experience, and all the staff of the hotel sincerely look forward to your visit again! 感谢您选择我们的酒店,我们很荣幸为您服务,酒店准备了各种不同布局的客房,供不同客人选择,希望我们真诚的服务能给您带来更加愉快的体验,酒店全体员工竭诚期待您再次光临!
Guest User
Double Deluxe Room
Checked in Mar 2024
Family
9 Reviews
3.5/5
Posted on Jul 16, 2024
suggestionhiOr stay in someone else's hotel.
Response from Property: 感謝您選擇我們酒店,我們萬分榮幸能為您服務。酒店準備了多種不同佈局的房型以供不同客人選擇,希望我們真誠的服務能夠帶給您更愜意的體驗,酒店全體員工衷心期待您的再次光臨!
VENCEDOR
Classic Double Room (2 Beds)
Checked in Feb 2024
Business travelers
21 Reviews
4.0/5
Very Good
Posted on May 12, 2024
good place and it is easy o go
Response from Property: 感謝您選擇我們酒店,我們萬分榮幸能為您服務。酒店準備了多種不同佈局的房型以供不同客人選擇,希望我們真誠的服務能夠帶給您更愜意的體驗,酒店全體員工衷心期待您的再次光臨!
Sunnybb37
Classic Single Room
Checked in Apr 2024
Solo travelers
158 Reviews
2.7/5
Posted on May 12, 2024
As the saying goes, you get what you pay for. It’s only more than 100 yuan per night. How can you have expectations? The location is good, but the hygiene needs to be improved. When I opened the door of the room, I could already smell a strange smell coming from the bathroom. 
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform the relevant departments of the opinions to improve the quality of service. As for the hygiene issues you mentioned, we will definitely attach great importance to them and take immediate measures to improve them. We will strengthen cleaning work to ensure that every room is clean and hygienic, especially the bathroom. We will increase the frequency of cleaning and use professional detergents to remove odors. At the same time, we will also strengthen employee training to improve their hygiene awareness and cleaning skills. I hope that next time you stay, you will feel the improvement and improvement of our hotel. Thank you again for your feedback, we will continue to work hard to provide you with a better accommodation experience. Looking forward to visiting again!
angelsun21
Double Deluxe Room
Checked in Apr 2024
Family
46 Reviews
5.0/5
Outstanding
Posted on May 3, 2024
The location is very good, by the Qijiang River, very close to the pedestrian street, and dining is also very convenient. It is well received.
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel. We are honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All the hotel staff sincerely look forward to your visit again!
Xueqiushizhimao
Business Single Room
Checked in Dec 2023
Family
5 Reviews
5.0/5
Outstanding
Posted on Jan 25, 2024
The room was nice, clean and tidy. The hotel has its own parking lot. It is very convenient to eat, shop and walk around. It's a pity that pets are not allowed, so the dogs stayed in the car for one night.
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel. We are honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All the hotel staff sincerely look forward to your visit again!
Keroppi_
Double Deluxe Room
Checked in Nov 2023
Family
12 Reviews
4.0/5
Very Good
Posted on Feb 17, 2024
Facilities: The toilet in the first room leaked, and we immediately changed rooms after complaining. The hotel is quite old, and it has everything it should have, but it's a little old. The TV needs to be pointed at the set-top box to turn on (ask for the waiter, the attitude is very good)
Sanitation: Clean and tidy, average
Environment: It's close to the road and sometimes a little noisy, and the sound insulation is average
Service: The service attitude is very good
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel. We are honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All the hotel staff sincerely look forward to your visit again!
Guest User
Double Room
Checked in Dec 2023
Couples
1 Reviews
5.0/5
Outstanding
Posted on Jan 29, 2024
Thoughtful service, good hygiene, complete facilities, overall good
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel. We are honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All the hotel staff sincerely look forward to your visit again!
Fuchacha
Classic Double Room (2 Beds)
Checked in Apr 2024
Family
4 Reviews
4.5/5
Great
Posted on May 6, 2024
The service attitude was very good. At first, the toilet door was broken, and they immediately changed our room and helped us move our luggage.
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel. We are honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All the hotel staff sincerely look forward to your visit again!
Guest User
Classic Single Room
Checked in Mar 2024
Solo travelers
23 Reviews
5.0/5
Outstanding
Posted on Apr 16, 2024
I was very lucky to get a free upgrade to the audio-visual room in the hotel, where you can watch the large projection screen. The location is very good, very close to Sunwen Pedestrian Street and Qijiang Park
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel. We are honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All the hotel staff sincerely look forward to your visit again!
Yaoweigen
Classic Single Room
Checked in Feb 2024
Solo travelers
9 Reviews
4.0/5
Very Good
Posted on Apr 2, 2024
I have stayed in this hotel several times. It provides a lot of convenience for my trip in Zhongshan. It is very convenient in terms of transportation and solving the problem of eating. So when I go to Zhongshan, I will mostly choose this hotel as a resting place!
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel. We are honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All the hotel staff sincerely look forward to your visit again!
suet ngan
Double Deluxe Room
Checked in Feb 2024
Booked for others
13 Reviews
2.2/5
Posted on Apr 4, 2024
The whole hotel and rooms are very old, the beds are uncomfortable and the toilet and room smelly. The location is okay. It takes about 5 minutes to walk to the pedestrian street and shopping mall. The price/performance ratio is not high.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Business Single Room
Checked in Jan 2024
Family
17 Reviews
3.5/5
Posted on Feb 15, 2024
This hotel has a good location, easy access, and free parking. The overall environment and sanitation are acceptable, and check-in and check-out are quick and convenient. The only shortcoming is that the shower facilities in the bathroom are not easy to use, and the water in the washbasin is too small! I hope it can be improved! Thank you!
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel. We are honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All the hotel staff sincerely look forward to your visit again!
Yujishun
Double Room
Checked in Jan 2024
Travel with friends
5 Reviews
5.0/5
Outstanding
Posted on Feb 22, 2024
It is a ten-minute drive from the bus terminal and a few minutes from the pedestrian street, which is very convenient. The room is very clean and safe, and you need to take your room card in the elevator to get to the floor where you live.
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel. We are honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All the hotel staff sincerely look forward to your visit again!