No.258 Minggong Road, Erqi District, Zhengzhou, Henan, ChinaView Hotel Details
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Xingcheng Hotel ( Erqi Plaza, Zhengzhou) Guest Reviews
4.8/5
Excellent
1168 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1168)
Positive reviews(1150)
Reviews with photos/video(403)
Friendly front desk staff(152)
Easy to get around(131)
Delicious breakfast(103)
Large rooms(78)
Convenient for shopping(56)
Would stay again(55)
Close to metro(42)
Luggage delivery service(6)
Negative reviews(18)
Amanda Brilliant Lee
Superior Double Room
Checked in Oct 2024
Solo travelers
24 Reviews
3.2/5
Posted on Oct 31, 2024
Hotel average, location ok only, need walk about 20-30 min only can reach the walking street. I have to mention about hotel building, wall got deep cracks, even covered by wall paper still can clearly seem, should bring expert to check the building suitable to stay or not.
Response from Property: Thank you for your support! As it is said in "War and Peace", "Everyone has flaws, just like an apple bitten by God. Some people have bigger flaws precisely because God especially loves their fragrance." It is our good fortune that you can tolerate our shortcomings and offer praise. Looking forward to serving you again!
Guest User
Superior Room (2 beds)
Checked in Oct 2023
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Nov 7, 2023
Nice place, near shopping district , clean , beside madison hotel
Response from Property: 看到客官簡單而又深厚的好評真的是好激動呢,而且還這麼認可我們的服務~酒店的我們求為每位客官提供最為貼心細緻的服務,為每位客官帶來超值的體驗。星程酒店是一個富有年輕活力的酒店,以簡約的風格、温馨體貼的服務向客官展示酒店的獨特魅力。客官的鼓勵是對酒店最大的支持和鼓勵,我們會用心服務好每一位家人,期待和您的下次相遇
Ms Rhianna
Superior Double Room
Checked in Dec 2023
Family
2 Reviews
5.0/5
Outstanding
Posted on Jan 17, 2024
Good service, room clean , highly recommend
Response from Property: 感謝親的滿意與點贊,體驗不錯的話記得要多多支持我們哦!期待您的下次入住!
Redboxz
Family Room
Checked in Oct 2023
Business travelers
41 Reviews
5.0/5
Outstanding
Posted on Nov 22, 2023
Good and comfortable
Response from Property: 謝謝您在芸芸酒店中選擇在星程酒店小憩,也許是緣分,也許是命中註定,又或是冥冥之中讓我們可以給您增添一份美好的回憶.您簡單的點評,全五分的肯定,都是我們前進的動力!我們和您約定不見不散!您常回來看看。
Guest User
Superior Room (2 beds)
Checked in Aug 2024
Family
8 Reviews
4.7/5
Amazing
Posted on Aug 21, 2024
The room is quite spacious and the location is good, but the wait for the elevator takes a long time. The facilities are okay, just opposite Vientiane City. There is an underground parking lot, and it takes about 15 minutes to go to David City and Erqi Square.
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6/7
Response from Property: Ingenuity is to do one thing well, and the original intention is to always do one thing well. And sincerity means a five-point yes attitude to your serious partners. In the days to come, you will also be a role model for Starway Hotel partners to learn from in life.
Guest User
Superior Room (2 beds)
Checked in Aug 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Aug 19, 2024
The lady at the front desk is so gentle~ she helps direct parking. The facilities are complete, clean and tidy. I will stay here again in the future when I come to Zhengzhou! ! ! recommend!
Original TextTranslated by Google
Response from Property: Thank you very much for your high evaluation. Our enthusiasm for you will definitely grow day by day. We only hope to meet you again, because there is no right or wrong, no sooner or later, and cherishing is the most beautiful word for meeting you in this world. We met in the most beautiful years!
Guest User
Superior Room (2 beds)
Checked in May 2024
Solo travelers
1 Reviews
1.2/5
Posted on May 25, 2024
I’m not satisfied. I don’t know if I hired a ghostwriter. I don’t understand why there are so many good reviews. The first thing I noticed when I walked in was that the smell in the room was very bad, and the smell of sewerage in the toilet was also very strong. I also have some pictures and videos for you to see. After a while, there were urine stains on the toilet seat, the floor tiles were sticky, and the joint between the floor and floor tiles was extremely dirty. I still compared so many hotels and finally chose this one. Should I change hotels in the middle of the night? The front desk asked an elder sister to clean it up for me. If I hadn't seen the elder sister clean it up in the end, I wouldn't have paid a cent.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying at Starway Hotel and leaving us a review. We are deeply sorry for any unsatisfactory problems you encountered during this period. We are very sorry to bring you a bad check-in experience. We will definitely improve our quality and improve our shortcomings as soon as possible. Only with your criticism and correction can we do better. We look forward to your visit again!
Xuanxiaozhu
Family Suite
Checked in May 2024
Family
6 Reviews
5.0/5
Outstanding
Posted on May 11, 2024
It's about ten minutes' walk from Zhengzhou Railway Station. It's surrounded by a business district. It's very convenient for shopping, eating and ordering takeaways. It's also very close to Erqi Square. There are TVs in the living room and two bedrooms. It's perfect. You can watch TV at night and rest. It’s very nice to bother each other🥳
Original TextTranslated by Google
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continue to improve and innovate in our future services. We look forward to your visit again and we will serve you wholeheartedly.
Xiaoqiong
Deluxe Suite
Checked in May 2024
Family
10 Reviews
5.0/5
Outstanding
Posted on May 4, 2024
Two bedrooms, one living room, two bathrooms, super good, the hotel brother also gave exquisite souvenirs when leaving the store, the room facilities are complete, the front desk staff is of high quality, warm and thoughtful, love cleanliness, live in Starway. The service attitude is particularly good, the parking lot at the door is large, there are many parking spaces on the ground and underground, and it is very close to the subway station, just two or three minutes walk away, the room is also clean and spacious, recommended, just come and stay
Original TextTranslated by Google
Response from Property: We hope that in addition to improving your stay experience in terms of value-for-money hardware and software, we can also make you feel the warmth of home during your journey through every little detail. Thank you for your five-point praise and look forward to seeing you again.
Tangtangtbj
Family Room
Checked in Apr 2024
Family
5 Reviews
5.0/5
Outstanding
Posted on May 2, 2024
The hotel is in a good location, and is within walking distance to the bus station and Erqi Memorial Tower. The room is clean, the breakfast is rich, and the price is not increased during holidays. I am very satisfied with my stay. I will choose to stay here next time I go to Zhengzhou.
Original TextTranslated by Google
Response from Property: Thank you for your satisfaction and praise. If you have a good experience, please support us! Looking forward to your next stay!
Guest User
Superior Room (2 beds)
Checked in Apr 2024
Other
15 Reviews
5.0/5
Outstanding
Posted on Apr 28, 2024
Close to the subway, bus station, Erqi Square and Dehua Old Street, only a 5-minute walk away, large rooms with new facilities.
Original TextTranslated by Google
Response from Property: I am very happy to bring you a wonderful experience. Our meeting is wonderful. I hope this beauty will continue in the afternoon~
Guest User
Superior Room (2 beds)
Checked in Apr 2024
Travel with friends
14 Reviews
4.5/5
Great
Posted on May 2, 2024
The hotel is clean, the environment is good, the service is warm, and the location is great
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at the hotel and giving a high evaluation. Every section of the hotel is constantly working hard to provide more meticulous and timely services to every guest who comes to the store. I am very happy to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every guest with high-quality services. We look forward to your visit again.
Piaobozainulifendouderen
Family Suite
Checked in Apr 2024
Couples
5 Reviews
5.0/5
Outstanding
Posted on Apr 17, 2024
First of all, when I choose a hotel, I first consider the environment to be good and quiet. Xingcheng Hotel is really very good. The family suite I booked has two rooms inside and outside, two large beds, very comfortable. The bathroom is separated into dry and wet areas, and there is a cloakroom. The living room is also spacious and soundproofed. The neighborhood is very quiet. The breakfast is also good. The Mixc is right outside the door, which is convenient for eating and drinking. It is about a ten-minute walk from the train station. The taxi is the starting price. In short, the stay experience is very good
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6/9
Response from Property: We hope that in addition to improving your stay experience in terms of value-for-money hardware and software, we can also make you feel the warmth of home during your journey through every little detail. Thank you for your five-point praise and look forward to seeing you again.
Guest User
Family Suite
Checked in Mar 2024
Family
8 Reviews
5.0/5
Outstanding
Posted on Apr 9, 2024
The high-speed rail station is directly connected to the subway. The location is excellent. It is very suitable for family travel. Bring your parents and children to the family room! Each person has a room and does not disturb each other. The most surprising thing is the two-bathroom structure, which is very convenient for bathing. Recommended to relatives who travel with families!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! I wish you a safe and happy life!
Weihe1031
Superior Double Room
Checked in Mar 2024
Couples
37 Reviews
5.0/5
Outstanding
Posted on Mar 15, 2024
The room is very large and the hotel is in a good location, very close to Erqi Square subway station and opposite to MixC, making it very convenient for dining. The hotel staff are very friendly and responsive, and it is definitely worth staying here.
Original TextTranslated by Google
Response from Property: Thank you for your satisfaction and praise. If you have a good experience, please support us! Looking forward to your next stay!