Wulingyuan/Forest Park | 5.5km from Herb-digger Scenic Spot
The Jinmengyuan Inn is an ideal spot for travelers wanting to discover the city. The Jinmengyuan Inn is an ideal choice for travelers who want to take in the sights and sounds of Zhangjiajie. Zhangjiajie West Station is located approximately 26km away and Zhangjiajie Hehua Airport around 35km away. Seeing Zhangjiajie's sights from this hotel is easy with Wulingyuan sign gate, Zhangjiajie Charm Xiangxi International Cultural Square and Zhangjiajie Charming Xiangxi Show all close by. This hotel makes a great place to kick back and relax after a long day of sightseeing. According to our guests, this hotel provides a very high level of service. This hotel is a popular accommodation for guests traveling with families.
DDeena S2024.07.14
If you are reading this, straightaway make your booking. You will not regret it because this is the best accommodation in Wulingyuan.
1. Superb location. Stone’s throw to the Eastern Gate of the National Park. Also near and walkable to Bus Station and supermarket. Yet, at night the ambience is very quiet and peaceful.
2. The room is spacious and very clean. The bathroom also very spacious and clean. The bed is super comfortable. I really have deep sleep to rest my body after exploring the national park.
3. The host is really kind n helpful. He will assist you on everything and u will feel at home away from home. I stay there for 3 nights. She assist me to design my 3 days itinerary exploring the National Park. The park is quite complicated. I just follow the suggested route and feel very happy to do that.
I really have a very good quality of exploring Zhangjiajie National Park.
Wulingyuan/Forest Park | 5.5km from Herb-digger Scenic Spot
I asked the store in advance that you can take a shuttle bus from Zhangjiajie West to the hotel. The last bus is between 5:30 and 6:00 and costs 13 yuan per person. But after leaving the station at 5:30, I arrived at the station at about 5:40 and was told that there were no taxis. I could only go back to the taxi pick-up point and take a taxi. It cost about 70 yuan, but it was difficult to wait for the taxi. I didn’t know if it was the National Day. knot relationship.
The room is very spacious and the soundproofing effect is very good, but there are people raising chickens downstairs by the window, and they crow at around six o'clock every morning... Fortunately, we got up early because we were traveling on National Day.
When I first checked in, there were signs of use in the room, there were hairs on the floor, and there was water in the shower room, but there were no major problems that would not affect my stay, so I didn't bother the store again.
Needless to say, the location is very convenient. It is close to the east gate and there are many restaurants at the door. There are Cha Yan Yuese, Starbucks, Ruixing, etc.
AAnonymous User2024.10.04
I asked the store in advance that you can take a shuttle bus from Zhangjiajie West to the hotel. The last bus is between 5:30 and 6:00 and costs 13 yuan per person. But after leaving the station at 5:30, I arrived at the station at about 5:40 and was told that there were no taxis. I could only go back to the taxi pick-up point and take a taxi. It cost about 70 yuan, but it was difficult to wait for the taxi. I didn’t know if it was the National Day. knot relationship.
The room is very spacious and the soundproofing effect is very good, but there are people raising chickens downstairs by the window, and they crow at around six o'clock every morning... Fortunately, we got up early because we were traveling on National Day.
When I first checked in, there were signs of use in the room, there were hairs on the floor, and there was water in the shower room, but there were no major problems that would not affect my stay, so I didn't bother the store again.
Needless to say, the location is very convenient. It is close to the east gate and there are many restaurants at the door. There are Cha Yan Yuese, Starbucks, Ruixing, etc.
Wulingyuan/Forest Park | 5.52km from Herb-digger Scenic Spot
The Zhangjiajie Mido Inn (Wulingyuan East Gate) provides a great place for travelers to relax after a busy day. The Zhangjiajie Mido Inn (Wulingyuan East Gate) offers a pleasant stay in Zhangjiajie for those traveling for business or leisure. Zhangjiajie West Station is located approximately 26km away while Zhangjiajie Hehua Airport is 35km away. Seeing Zhangjiajie's sights from this hotel is easy with Shigongmen Jiuyuan 10th Street, Wulingyuan sign gate and Zhangjiajie Charm Xiangxi International Cultural Square all close by. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Zhangjiajie hotel provides parking on site. According to our guests, this hotel provides a very high level of service. This hotel is particularly popular with those traveling with families.
DDearSunset2024.09.10
My stay at Zhangjiajie Mido Inn was nothing short of a restorative journey, a much-needed reprieve after receiving less-than-ideal results from my recent CT scan. As a cancer patient, I was seeking more than just a place to rest—I needed an experience that would uplift my spirits, and the Mido Inn, along with its caretaker Wu, delivered exactly that.
Upon arriving at the inn, I was greeted by Wu, whose warm and welcoming demeanor immediately put me at ease. He seemed to sense that I needed more than just a room; I needed an escape, a way to reconnect with nature and find peace amidst my worries. Wu went above and beyond, providing me with a hand-drawn map of Zhangjiajie National Forest Park and crafting a personalized itinerary that perfectly suited my pace and interests.
Wu’s local insights were invaluable. He knew the park like the back of his hand and took the time to highlight lesser-known trails and viewpoints that offered stunning vistas without the crowds. His suggestions were exactly what I needed—places where I could take in the breathtaking beauty of the park and reflect, without feeling rushed or overwhelmed.
The inn itself was cozy and felt like a home away from home. Each evening, after a day of exploring, I returned to a warm and comfortable space that offered solace and tranquility. The location of the inn was ideal, nestled close enough to the park to make early starts easy, yet far enough away to provide a quiet retreat.
During my two-day tour of Zhangjiajie National Forest Park, I experienced moments of pure awe that felt almost like a healing process. Standing at the edge of towering cliffs, surrounded by the iconic sandstone pillars, I found a sense of peace that had eluded me in the sterile environment of hospital rooms and medical appointments. The park’s natural beauty, combined with Wu’s thoughtful guidance, allowed me to truly immerse myself in the moment, leaving my health concerns behind, if only for a little while.
Wu’s genuine kindness and eagerness to help made my time in Zhangjiajie not just successful, but deeply fulfilling. His assistance turned what could have been a standard stay into something truly special. As I left Zhangjiajie, I felt a renewed sense of hope and strength, carrying with me memories of not just the breathtaking landscapes, but of the kindness of a stranger who made a world of difference in my journey.
Outstanding
381 review
4.8/5
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Wulingyuan/Forest Park | 5.55km from Herb-digger Scenic Spot
The Destination Inn provides a great place for travelers to relax after a busy day. Visitors to Zhangjiajie will find that the Destination Inn is a fantastic accommodation choice. Zhangjiajie West Station and Zhangjiajie Hehua Airport are located 26km and 35km away respectively. There is no shortage of things to see in the area, with the Charming Xiangxi Grand Theatre, Shigongmen Jiuyuan 10th Street and Wulingyuan sign gate all nearby. This hotel makes a great place to kick back and relax after a long day of sightseeing. This Zhangjiajie hotel offers parking on site. Guests tell us the location of this hotel is fantastic. This hotel is particularly popular with those traveling with families.
GGuest User2024.07.06
AMAZING STAY!! Our front desk guys was the best host ever. He gave us so good advice on what to do with our time in Zhangijaije, guided us to the nicest restaurants and bought our all of our tickets which we could not do in Chinese. The rooms are quite spacious and the exterior is very pretty. Would definitely go there again.
Wulingyuan/Forest Park | 5.57km from Herb-digger Scenic Spot
The Q Jia Ziyan Ningxiang Inn is an ideal spot for travelers wanting to discover the city. The Q Jia Ziyan Ningxiang Inn is an ideal choice for travelers who want to take in the sights and sounds of Zhangjiajie. Zhangjiajie West Station and Zhangjiajie Hehua Airport are located 26km and 35km away respectively. There is no shortage of things to see in the area, with the Charming Xiangxi Grand Theatre, Zhangjiajie Charming Xiangxi Show and Zhangjiajieshijiedizhi Park all nearby. In their spare time, guests can explore the hotel's surroundings. For those driving themselves, parking is provided on site. According to our guests, this hotel provides a very high level of service. This hotel is particularly popular with those traveling with families.
CCinxxx2024.10.05
The innkeeper's wife was very nice and contacted me on WeChat in advance to answer all questions. Although the inn cannot pick up guests by car at night, you can drive a small electric car to the station to help transport the luggage back to the hotel first. The inn is very close to the east gate of the National Forest Park. There is a food street downstairs, and there is also a restaurant with the highest popularity on Dianping.com next to it. The street-side sound insulation is also very good. The most important thing is that we originally planned to enter the park at 8 or 9 in the morning. With the reminder of the proprietress, we entered at 7 in the morning, which really avoided the grand occasion of 80,000 people ”attacking” the National Forest Park on October 3. There was almost no queue throughout the whole process, and we did not experience the crowds during the National Day. Very good!
Wulingyuan/Forest Park | 5.58km from Herb-digger Scenic Spot
The Weiyi·Courtyard Leisure Resort (Wulinyuan Branch) is an ideal spot for travelers wanting to discover the city. Visitors to Zhangjiajie will find that the Weiyi·Courtyard Leisure Resort (Wulinyuan Branch) is a fantastic accommodation choice. The hotel is located approximately 26km from Zhangjiajie West Station and 35km from Zhangjiajie Hehua Airport. There is no shortage of things to see in the area, with the Zhangjiajie Charming Xiangxi Show, Shigongmen Jiuyuan 10th Street and Wulingyuan sign gate all nearby. When guests have some time on their hands they can make use of the onsite facilities. Guests of this Zhangjiajie hotel can make use of the parking facilities. Our guests rate this hotel as one of the best hotels for cleanliness. This hotel is a popular accommodation for guests traveling with families.
AAsierGa2024.06.11
The hotel is simply perfect. The service is super kind. They are continuously trying to help with everything. Although they do not speak English, they try so hard to understand you using the translator, which is very appreciated. The suggestions they make to visit the park are super useful. Regarding the location, it is next to the park entrance, so it is really convenient if you want to go hiking in the early morning. It is also located next to several restaurants. The breakfast is offered in a place next to the main hotel. Although they do not have the common European/American stuff, everything is really good. In conclusion, we would highly recommend to stay in this hotel.
Wulingyuan/Forest Park | 5.59km from Herb-digger Scenic Spot
The Lotto Hotel provides a great place for travelers to relax after a busy day. The Lotto Hotel offers a pleasant stay in Zhangjiajie for those traveling for business or leisure. Zhangjiajie West Station is located approximately 26km away while Zhangjiajie Hehua Airport is 35km away. The nearby area boasts an abundance of attractions including Shigongmen Jiuyuan 10th Street, Zhangjiajieshijiedizhi Park and Zhangjiajie Charming Xiangxi Show. This hotel makes a great place to kick back and relax after a long day of sightseeing. This Zhangjiajie hotel offers parking on site. According to our guests, this hotel provides a very high level of service. This hotel is a popular accommodation for guests traveling with families.
GGuest User2024.09.03
It is very close to the east gate of Zhangjiajie Forest Park. You can walk there in about 5 minutes. The hotel is generally hygienic and acceptable. The boss and the landlady at the front desk are very enthusiastic. They patiently introduced the travel routes and helped us plan our itinerary for the forest park.
Wulingyuan/Forest Park | 5.68km from Herb-digger Scenic Spot
Opened in 2021, the Weiyi Fengshang Hotel (Zhangjiajie Wulingyuan) offers travelers a pleasant stay in Zhangjiajie, whether for business or leisure purposes. The hotel is located approximately 26km from Zhangjiajie West Station and 35km from Zhangjiajie Hehua Airport. The nearby area boasts an abundance of attractions including Zhangjiajie Charm Xiangxi International Cultural Square, Shigongmen Jiuyuan 10th Street and Zhangjiajie Charming Xiangxi Show. After a long day of sightseeing, guests can retire to the comfort of the hotel. For those driving themselves, parking is provided on site. According to our guests, this hotel provides a very high level of service. This hotel is a popular accommodation for guests traveling with families.
AAmporn2024.05.20
The hotel stay at good location close to entrace east gate National Forest Park and had welcome fruits. There are many restaurants nearby, complete facilities. The staff front desk is very friendly, help us to book tickets cheaper and gave a map to explain how to travel in Wulingyuan Scenic Area for one day.
Wulingyuan/Forest Park | 5.98km from Herb-digger Scenic Spot
The Shanjian Boutique Hostel is an ideal spot for travelers wanting to discover the city. The Shanjian Boutique Hostel is an ideal choice for travelers who want to take in the sights and sounds of Zhangjiajie. Zhangjiajie West Station is located approximately 26km away while Zhangjiajie Hehua Airport is 34km away. This hotel is located near many of Zhangjiajie's attractions including Wulingyuan sign gate, Zhangjiajieshijiedizhi Park and Suoxiyu. After a long day of sightseeing, guests can retire to the comfort of the hotel. This Zhangjiajie hotel provides parking on site. Our guests consider this hotel to have excellent service. This hotel is particularly popular with those traveling with friends.
PPanda 196!2024.09.16
The hotel is near the East Park entrance gate (13 min walk -3blks) and the local bus station (5 min walk 1blk), situated on a quiet street.
From the local bus station, you can take bus to Glass Bridge, and other Park Entrance Gates. A very economic way to move around. Buses are reliable.
Mr. ZHANG (owner - no english) was very helpful for hiking routes and tour information.
No morning breakfast provided. 20-25 min walk to Xibu area (restaurants).
Hotel is clean, quiet, free laundry (DIY), safe. Great value.
Wulingyuan/Forest Park | 6.68km from Herb-digger Scenic Spot
The Yishu Yihua Inn (zhangjiajie national forest park sentimental store) provides a great place for travelers to relax after a busy day. The Yishu Yihua Inn (zhangjiajie national forest park sentimental store) offers a pleasant stay in Zhangjiajie for those traveling for business or leisure. Zhangjiajie West Station is located approximately 26km away while Zhangjiajie Hehua Airport is 35km away. Seeing Zhangjiajie's sights from this hotel is easy with Zhangjiajie Charming Xiangxi Show, Wulingyuan sign gate and Zhangjiajieshijiedizhi Park all close by. In their spare time, guests can explore the hotel's surroundings. Guests of this Zhangjiajie hotel can make use of the parking facilities. Our guests consider this hotel to have excellent service. This hotel is a popular accommodation for guests traveling with families.
GGuest User2024.06.07
Had a wonderful stay.
The inn is farther out from the national park than others but it is at a quiet corner of the district.
The room and toilet was standard but other services and amenities stood out for me.
They had small extras such as sewing kit, availability of fruit knife that made the stay more comfortable. The staff also helped with booking of tickets and giving advice on how best to go around the attractions.
Breakfast was at the top floor which provided a great view of the mountains.
The staff, amenities, and breakfast view made all the difference. Highly recommend this inn.
Outstanding
816 review
4.8/5
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Explore honest ratings and real traveler reviews to help you find the perfect stay
4.9/5
Perfect
GGuest UserThis hotel was excellent for our 4 night stay. We had a very smooth check-in and the staff are extremely friendly.
The laundry service is very good and was very convenient for us. The breakfast is good with a good breakfast room layout and plenty of local and western choices. Location is excellent, literally across the road from the Tianmen mountain cableway and there are many restaurant options, tea shops, and small village shops very close to the hotel. There is a cute robot butler than brings food deliveries to your door or if you need to have anything delivered.
Ayis at this hotel are also very friendly and helpful 😊
5/5 cleanliness
5/5 amenities
5/5 service
5/5 location
Will stay again next time we come to Zhang Jia Jie!
这次我们住在酒店可以感受到工作人员的友好,特别是洗衣间的阿姨和餐厅的阿姨们,为我们的假期增添了愉悦的感受,让我们的旅程很舒服舒心
TThereseWe had a very nice stay, we stayed 3 people in one room. The room we stayed in was very big and had its own unique style. It was very clean. The hotel is very close to the South Gate of the park. It's a little hidden away from the road, but they were very quick to come and pick us up and drove us to the park entrance every day free of charge. Breakfast eggs come from free range chicken on the ground and they were excellent. Over all the food was very good. It's a small hotel run by a family and they are all very nice and helpful with planning your stay. Location is beautiful. We really enjoyed our stay.
SSarah Welsh1Heaven! This hotel is perfection! Nestled in the mountains you can be at one with nature here and relax in the most comfortable surroundings. The hotel is an old village that has transformed into an amazing rustic high end hotel. It is situated very near to the Zhangjiajie scenic park entrances such as Avatar Mountains. The rooms/villas are spacious, clean and have everything you could want. There was a turn down service with snacks provided and they set up the projector ready for when you arrive back from a wonderful day of sightseeing. The warm bath on the balcony really helped to relax us too.
The views at this hotel are breathtaking! The most beautiful vistas that you can see from the rooms, balconies and the infinity pool (1 of 2 pools they have there).
The restaurant was impressive, all the food is freshly cooked and many of the items are grown at the hotel (see the rice paddies and vegetables growing in the photos). There was a lot of choice of food and the price was very reasonable. The restaurant also has some wine and spirits to enjoy with your meal or to sip on a gin and tonic at the infinity pool just outside to watch the sun set. Breakfast was amazing, again plenty of choice and real coffee too. There is also a bar on site if you wish to sing karaoke with beers and friends once the sun has set.
The most outstanding aspect of this hotel for us was the service. Rain, the (reception) manager was incredible, nothing was too much trouble for him. He called us the day before to arrange pick up and he speaks perfect English. Throughout the stay he organised and helped with everything we needed, he really did go above and beyond, thank you so much Rain to you and all of your staff who work so hard.
This hotel was definitely great value for the price, the location and aspect of the hotel, also perfect. We cannot wait to come back again, maybe winter next time to see the snowy mountains and to sit by the fires in the rooms. I cannot recommend this hotel highly enough, 110%!
Thank you so much Rain and team, see you soon, from Sarah and Bex
GGuest UserThe best accommodation experience we had in Changsha-Zhangjiajie! Before travel date, they reached out to me to offer their assistance. They were extremely helpful in curating the best itinerary and answering my questions. I sought their help to book the attraction tickets although I can do it myself online, I felt assured that they would assist if I were to encounter any issues. Pick up from high speed rail station was promptly arranged a day before arrival and Xiaowu was patient even though we faced unexpected delay.
Tang Jing, our housekeeper was knowledgeable, proactive and always ready to help. Everyone was friendly and hospitable. Coming back to Wangyun after a day of activity is like returning to the warmth of home. Fruits and refreshments were served daily and they would always offer you the region’s famous berry tea.
The room is beautifully decorated with rustic Chinese furniture with a touch of zen. It came with all the creature comforts including smart home device to make everything even easier like controlling the lights, aircon, curtains, tv and play music of your choice. It’s clean and spacious. Common areas have many nice touches to make it cozier. There are two dogs which are extremely well behaved. They even have live singing at night which you can enjoy with drinks at the patio. We could hear nothing from the room so it’s not a cause for concern.
The location is very convenient with the East gate less than 5 minutes ride and within walking distance. The bustling town for dining and shopping can also be reached on foot.
I’d recommend Wangyun to anyone staying in Wulingyuan.
这是我们在长沙-张家界的最满意的住宿体验!在旅行之前,他们就主动联系,加微信为我提供帮助。他们在策划最佳行程,乐意的回答我的问题。虽然我可以自己在网上预订景点门票,但他们的帮助让我更放心。到达的前一天,他们及时安排了接站服务,尽管我们遇到了意想不到的延误,小吴还是很有耐心。
我们的管家谭锦知识渊博,积极主动,随时提供帮助。大家都很友好,热情好客。经过一天的活动,回到望云就像回到了温暖的家。每天都有水果和茶点供应,他们还会为您提供当地著名的莓茶。
房间装饰精美,中式家具古朴中透着禅意。房间设施齐全,包括智能设备,房间干净宽敞。店里有两只非常乖巧的狗。晚上还有现场演唱,您可以在露台上边喝饮料边欣赏。我们在房间里听不到任何声音,所以不用担心。
酒店位置非常便利,从东门乘车不到 5 分钟,步行即可到达。周邊吃飯的地方也很多。
极力推荐!
HHFPerhaps one of the best homestay I have ever stay in China! The overall service was excellent. Mr Li, the boss of the homestay personally picked me from the airport. Being a foreigner, there is a problem in retrieving the Zhangjiajie health code, fortunately I managed to get it sorted out by the airport security. Mr Li called me several times as he was wondering if I gave any issue since all passengers have existed the airport and there is no sight of me coming out. We drove around 30 minutes to the homestay. As it was rather late when I arrived, Mr Li asked if I needed any dinner and will get his colleague to prepare for me. Upon arrival at the homestay, I was greeted by Ms Xiao Liu, a young pretty girl who patiently explain about the walking route for several sightseeing places. She was knowledgeable and the information given to me was very clear. What I particularly like was the energy saving, as the staircase up to my room is installed with sensor control and lit-up as soon as there is movement. My room was upgraded to a higher category which was very spacious with a bathtub and lounging area at the balcony. The room was simple but well decorated. Great views overlooking the mountain. As it was snowing the day before I arrived, the sofa was covered with snow. The next day I had breakfast at another building. The breakfast venue was located next to the swimming pool. Breakfast was simple with a nice bowl of hot noodles during the winter. The ladies that worked behind the kitchen offered me fried egg to go along with my noodles. After my breakfast, Mr Li drove me to the Wulingyuan National Park entrance which is less than 10 minutes ride. After my excursion, Mr Zhao the manager of the homestay, fetched me back to the homestay. I ordered some dumplings and it was yummy. Ms Xiao Li made me a cup of tea to go with the dumplings. My room was cleaned upon my return. Hygiene was good and housekeeper did a get job. The bed was comfortable, however the pillows were a little soft for me. The only setback was the lighting in the bathroom was not bright enough when applying make-up. As my flight was in the evening, Mr Zhao fetch me to the Tianmen tourist centre as I would like visit the Tianmen mountain before my departure. I had a fabulous stay and the service offered by everyone was excellent. I will definitely return again on my next trip to Zhangjiajie.
AAlexanderWe recently enjoyed a fantastic one-week stay at the Harmona Spa and Resort in Zhangjiajie, and we couldn't be more pleased with our experience. From the moment we arrived, the personalized service made us feel right at home. The staff went above and beyond to assist us with logistics, arranging everything from tickets to transportation, ensuring a smooth and enjoyable stay. The 24/7 attention was impeccable, and the beautiful location and facilities added to the charm of the resort, we got a feeling of Avatar 2.0
One highlight was the great variety offered at breakfast, which we thoroughly enjoyed each morning. Both of the resort’s restaurants served excellent food, adding to our overall dining pleasure.
A special mention goes to the staff members who made our stay exceptional: Johnny and Shan received us warmly on the night we arrived, Cherry and Monica, who not only provided excellent service but also entertained us with their beautiful singing and fun personalities; Pink, who was incredibly helpful, proactive in planning our activities, and quick to resolve any issues
T
hank you to Mao Mengfan, who hosted us with an amazing barbecue at Flower Valley, Luna from the Chinese restaurant, who provided amazing service; Nikki and Fenfen from the front desk, who were always welcoming and efficient; and Josie from the bar, who made our karaoke night unforgettable with creative cocktails.
Lastly, big thank you to Mr. Li who took great care of our luggage, ensuring it reached the airport when we couldn't return from Tianmen Mountain in time.
We loved every moment of our stay at Harmona Spa and Resort and highly recommend it to anyone visiting Zhangjiajie.
Victoria & Alexander
IImeThe hotel's dining experience is unique! The restaurant has an elegant environment and exquisite layout, which makes people feel the unique dining atmosphere. The dishes are not only good in color, fragrance and taste, but also exquisitely arranged. Each dish is like a work of art. The waiter is professional and enthusiastic, patiently answering our questions, and taking care of our needs meticulously. Whether it's breakfast, lunch or dinner, you can taste delicious food, which is unforgettable. On my next trip, I will definitely choose this hotel again and enjoy the food tour!
QQuek Keng KheeHotel is located near to Huangshi-zhai Scenic Area (Yellow Stone Village). 黄石寨.
WeChat with the Hostel lady owner 2 week before arrival with many days' discussion on my 4-day visit.
With her advice, she helped us book ticket in advance, help us buy discounted ticket.
For this, we save our time buying ticket and save some cost. We just scan our passport we can enter the attraction, certain attraction we just scan our face, and we can enter.
She also arranges our transportation to and from high-speed train station.
Every morning, we had home cook breakfast before we set off for our tour.
I book a Family Room, consist of 1 double bed & 2 single bed with heated blanket.
Bathtub, bathroom with heater and also hot air, toilet seat with heater, warm water spray, hot air for drying buttock and with auto flush.
A projector in the room for watching tv & cinema show. Curtain control by remote control. Everyday given Chinese medicine to soak our tried leg.
I am fully satisfied with my stay in the hostel.
SSofia AlessandraOur stay at the Pullman was a great experience. The rooms were clean and spacious, the breakfast was expansive, and the location was great. However, what truly made our experience was the exceptional customer service of the concierge, Mark. He went above and beyond to arrange tickets, taxis, explain itineraries to us for the park, it felt like we had our own tour guide. He kept in contact with us through WeChat even after he was off duty to ensure we got to our next location. I am so impressed and grateful for his help. Highly recommend staying at the Pullman. Mark谢谢您, 您的客户服务非常好。因为你,我们会向所有的朋友推荐这家酒店。
AAnonymous UserI definitely won't be back.
A positive point of the hotel is the location, it is very convenient, not only because Zhangjiajie Park is very close, but it is located in the middle between Tianmen Mountain and the Glass Bridge Park. Very convenient.
I went with a friend and they gave us a room that we hadn't asked for, I understand that they were renovating (one day we ran out of light) and that the room was more expensive than ours, but having a bathroom and shower with glass was very inconvenient, especially because it wasn't what we asked for and we were not a couple.
None of the staff spoke English and they demanded that we speak Chinese, in my case I don't speak it, but my friend does. When he wasn't there they treated me badly just because I didn't speak Chinese, you can't have a hotel where you accept foreigners and don't speak English, especially in a tourist spot like Zhangjiajie. Once I asked for water at the front desk (I don't understand why we had to ask for it everyday) and they didn't understand, the word water is basic English.
The day we arrived the room was not completely clean, there were ashes in the bathroom (we had asked for a non-smoking room), the room smelled of cigarettes and there was not even a pillow.
The day the light went out we couldn't close the window, so we asked for help and they replied that it was because of the light since the room was all electric; In the afternoon when we came back from the excursion (and the light was back) the situation was the same, with the excuse that it was too late they put some scotch tape on the window and said they would fix it the next day. They never did and the day we left there window it was still like that. We had to have the air conditioning on all the time because of the cold.
We have to say that a lady of the staff was very nice to us and even stopped us to give us the fruit, even though there was the problem of the language barrier, she was very kind and friendly with us.
What's the average price of hotels near Herb-digger Scenic Spot this weekend?
According to Trip.com's data, the average price for a weekend night at hotels near Herb-digger Scenic Spot in Zhangjiajie is US$140. Prices fluctuate often; this rate is for reference only.
What hotels near Herb-digger Scenic Spot offer breakfast?
What's the average price per night of hotels near Herb-digger Scenic Spot?
According to Trip.com's data, the average price per night at hotels near Herb-digger Scenic Spot in Zhangjiajie is US$29. Prices fluctuate often; this rate is for reference only.
Which hotels near Herb-digger Scenic Spot have free Wi-Fi?