Zhangjiagang Huafangxincheng Hotel

Zhangjiagang Huafangxincheng Hotel Reviews

Zhangjiagang Huafangxincheng Hotel

No.18 Nanjing Road, Tangqiao Town, Zhangjiagang, Jiangsu, China, Zhangjiagang, Jiangsu, ChinaView Hotel Details
Zhangjiagang Huafangxincheng Hotel
Zhangjiagang Huafangxincheng HotelZhangjiagang Huafangxincheng HotelZhangjiagang Huafangxincheng Hotel
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Zhangjiagang Huafangxincheng Hotel Guest Reviews

4.8/5
Excellent
1782 Reviews
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1782)
Positive reviews(1769)
Reviews with photos/video(91)
Classy environment(266)
Delicious breakfast(60)
Friendly front desk staff(60)
Large rooms(48)
Perfect for business trips(40)
Good sound insulation(26)
Close to train station(20)
Stayed multiple times(11)
Negative reviews(13)
selahiddin
Executive Double Room
Checked in Nov 2024
Business travelers
17 Reviews
4.2/5
Very Good
Posted on Dec 15, 2024
Room is quite big and hotel is look like new
Response from Property: Dear Guest, Warm greetings from Huafang Xincheng Hotel! Thank you for you choose to live in Huafang Xincheng Hotel.We are appreciated for your great supports for Huafang Xincheng Hotel, and we will try our best to upgrade our service in the future! Best wishes to you! GRO of Huafang Xincheng Hotel
Ren0709
Deluxe Room (2 beds)
Checked in Nov 2024
Business travelers
8 Reviews
5.0/5
Outstanding
Posted on Dec 4, 2024
comfortable and nice service.
Response from Property: Dear Guest, Warm greetings from Huafang Xincheng Hotel! Thank you for you choose to live in Huafang Xincheng Hotel.We are appreciated for your great supports for Huafang Xincheng Hotel, and we will try our best to upgrade our service in the future! Best wishes to you! GRO of Huafang Xincheng Hotel
Guest User
Deluxe Room (2 beds)
Checked in Oct 2024
Business travelers
11 Reviews
5.0/5
Outstanding
Posted on Dec 5, 2024
Good hotel. The cleaning staffs are really nice and polite. There are so many restaurants and super market around the hotel. The noodles at brrakfast buffet are really good
Response from Property: Dear Guest, Warm greetings from Huafang Xincheng Hotel! Thank you for you choose to live in Huafang Xincheng Hotel.We are appreciated for your great supports for Huafang Xincheng Hotel, and we will try our best to upgrade our service in the future! Best wishes to you! GRO of Huafang Xincheng Hotel
Guest User
Panoramic Queen Room
Checked in May 2024
Business travelers
2 Reviews
4.7/5
Amazing
Posted on Jun 22, 2024
nice hotel to stay
Response from Property: Dear guest，Thank you for your comments and choosing to stay in Huafang newcity Hotel. We are looking forward to seeing you back to our hotel in the future and give you the best service. Best wishes to you! Guest service manager of Huafang new city Hotel
Guest User
Panoramic Queen Room
Checked in Oct 2022
Business travelers
1 Reviews
4.0/5
Very Good
Posted on Nov 14, 2022
New hotel. room is clean but nothing else
Response from Property: 尊敬的賓客，您好！非常感謝您選擇華芳新城酒店並留下寶貴的意見。您對華芳各項工作的肯定就是對我們的最大鼓勵，作為華芳人的我們心懷感激，一直在努力為客人創造“家”的温馨感受。期待您的再次光臨！華芳新城酒店賓客服務經理
Guest User
Deluxe Double Room
Checked in Nov 2024
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Dec 7, 2024
The room was clean and tidy, and there were small decorations on the bed that matched the season, which made people feel the attentiveness of the hotel staff. There are also many restaurants open until night in the surrounding area, so you don’t have to worry about having nothing to eat if you arrive late.
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Response from Property: Dear guests, hello! Thank you very much for your support and love for Huafang New City! This makes us feel more responsible and we need to seize every opportunity to serve guests so that they can experience Huafang New City's guest-first service concept and enthusiasm. Every praise from guests is the best compliment to our service work! We will definitely go all out to provide good service and management so that every guest will feel at home! Once again, I would like to express my most sincere thanks to you! Looking forward to seeing you again
Guest User
Deluxe Room (2 beds)
Checked in Oct 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Nov 30, 2024
The front desk was very fast, the environment was good, the location was easy to find, the soundproofing was also very good, the overall experience was very good, I will book this hotel again next time
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Response from Property: Dear guest, hello! Thank you for choosing to stay at Huafang New Town. We hope that our service has brought you a pleasant stay. In the future, we will continue to work hard to put the needs of guests first and provide better services in return for your support and love for Huafang New Town. I look forward to seeing you often in Huafang! Guest Service Manager of Huafang New Town Hotel
Guest User
Deluxe Room (2 beds)
Checked in Oct 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Nov 8, 2024
This hotel is really great. The waiters are friendly and there are people who greet you wherever you go. The room is very warm, clean and sanitary. It is the first choice for business trips.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing to stay at Huafang New Town. We hope that our service has brought you a pleasant stay. In the future, we will continue to work hard to put the needs of guests first and provide better services in return for your support and love for Huafang New Town. I look forward to seeing you often in Huafang! Guest Service Manager of Huafang New Town Hotel
harrytan_willingtex
Deluxe Double Room
Checked in Sep 2024
Business travelers
15 Reviews
5.0/5
Outstanding
Posted on Oct 17, 2024
This time I happened to meet more than 30 people from the Shandong Haiyang Sweater Association staying there, but it did not affect the Ctrip Diamond VIP upgrade to a king-size bed room with a view. The breakfast ended a little early, at 9:30 on time. Fortunately, I ate something at the last minute. I experienced the gym, which was small but beautiful. I will choose it again when I come to Zhangjiagang in the future, and I hope the service can be maintained as always
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for staying at Huafang New City Hotel. We are glad that our service has left you with wonderful memories. Huafang New City Hotel is a luxury hotel integrating conference, catering and accommodation. It is located in the prosperous section of Zhangjiagang High-tech Zone, adjacent to Zhangjiagang High-speed Railway Station and Huangsi Pu Park. It is your first choice for business trips and family trips. In the future, we will continue to work hard to put the needs of guests first and provide better services in return for your support and love for Huafang New City Hotel. I look forward to seeing you often at Huafang New City Hotel! -Guest Service Manager of Huafang New City Hotel
Guest User
Deluxe Double Room
Checked in Sep 2024
Couples
13 Reviews
5.0/5
Outstanding
Posted on Oct 7, 2024
The room is very big and comfortable, super clean, I love staying in this hotel! ! And it's very cost-effective! Every time the aunt puts a different painting on the bed, it's so interesting hahaha, I like it!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your support and love for Huafang New City Hotel. Since its opening, Huafang New City has grown to this day with the love and care of many guests. This is inseparable from the support and encouragement of every guest. Therefore, as Huafang people, we are grateful. In the days to come, we will continue to innovate, insist on reviewing and improving our own services and equipment facilities, and hope to create the most comfortable and warm "home" for guests. Your affirmation of us will also remind every Huafang person to continue to work hard in the future. May Huafang New City become your eternal friend and look forward to your visit again! Guest Service Manager of Huafang New City Hotel
ajie1166
Deluxe Double Room
Checked in Sep 2024
Family
5 Reviews
5.0/5
Outstanding
Posted on Oct 3, 2024
Very good, the service is very good, the waitress is gentle, high-end and clean, there are many snacks outside, it is also close to the highway and the ecological park, I will come again next time
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your support and love for Huafang New City! This makes us feel more responsible and we need to seize every opportunity to serve guests so that they can experience Huafang New City's guest-first service concept and enthusiasm. Every praise from guests is the best compliment to our service work! We will definitely go all out to provide good service and management so that every guest will feel at home! Once again, I would like to express my most sincere thanks to you! Looking forward to seeing you again
Fangjiaxiaojie
Deluxe Room (2 beds)
Checked in Jul 2024
Family
9 Reviews
5.0/5
Outstanding
Posted on Aug 11, 2024
Very cost-effective and good hotel! Clean and sanitary, the lobby is also very grand, the overall service quality is also OK, the design is simple and elegant, I will choose this hotel next time if I have the chance. Recommended!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for staying at Huafang New City Hotel. We are glad that our service has left you with wonderful memories. Huafang New City Hotel is a luxury hotel integrating conference, catering and accommodation. It is located in the prosperous section of Zhangjiagang High-tech Zone, adjacent to Zhangjiagang High-speed Railway Station and Huangsi Pu Park. It is your first choice for business trips and family trips. In the future, we will continue to work hard to put the needs of guests first and provide better services in return for your support and love for Huafang New City Hotel. I look forward to seeing you often at Huafang New City Hotel! -Guest Service Manager of Huafang New City Hotel
Guest User
Deluxe Room (2 beds)
Checked in Jun 2024
Business travelers
6 Reviews
5.0/5
Outstanding
Posted on Jul 23, 2024
The five-star hotel management experience is decentralized, and the competition is staggered, which is good for consumers. I forgot to take a picture of breakfast. It would be better if the coffee machine could be cleaner. Overall full score
Original TextTranslated by Google
Response from Property: Dear guests: Hello! First of all, thank you very much for choosing to stay at Huafang New City Hotel and taking the time out of your busy schedule to leave us a review. First of all, we are very grateful for your positive comments on the hotel. Secondly, the hygiene issue of the restaurant coffee machine you mentioned has been conveyed to the catering department. All breakfast tableware will be thoroughly cleaned today, and inspections will be strengthened in future work to ensure that every guest has a pleasant dining experience. In the process of hotel development, we need guests like you to give us pertinent opinions and suggestions, to spur and urge us to continuously improve our service work in all aspects. Please allow me to thank you again on behalf of the hotel for your valuable comments, and sincerely invite you to stay at Huafang New City Hotel again. We will provide you with a perfect stay experience. Finally, I wish you good work and a happy life! Customer Relationship Manager of Huafang New City Hotel
Guest User
Deluxe Room (2 beds)
Checked in Mar 2024
Business travelers
4 Reviews
2.5/5
Posted on Apr 12, 2024
The hygiene is quite bad, there are a lot of grey hairs on the bed sheets, the air conditioner is very noisy, even in silent mode, the faucet is broken, it will automatically close after opening.
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Response from Property: Dear guest: Hello! Thank you very much for choosing to stay at Huafang New City Hotel and taking the time to leave us a review despite your busy schedule. We are deeply sorry that this stay did not bring you a perfect experience. We have fed back all the problems to the housekeeping department and ordered them to be rectified immediately. In the future work, we will further standardize and improve the room cleaning standards, strengthen inspection efforts, and strive to create a good and comfortable accommodation environment for guests to avoid such incidents from happening again. In our daily work, we attach great importance to guests' feedback and suggestions, because this is an important source to help us continuously improve and discover the shortcomings of our own services and facilities. We sincerely ask you to accept our sincere apology, and we sincerely invite you to stay at Huafang New City Hotel again. We will provide you with a warm and comfortable stay experience. Finally, I wish you good work and a happy life! Customer Relationship Manager of Huafang New City Hotel
Yiiway
Deluxe Room (2 beds)
Checked in Mar 2024
Family
1 Reviews
2.5/5
Posted on Apr 4, 2024
It is said to be a good hotel in the area, but the breakfast and the room are average, not as comfortable as Atour and All Seasons. The bed sheet has holes, which is really annoying. The quilt and bed sheet may not be very hygienic. After sleeping for a night, I woke up the next day with insect bites on my body.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing to stay at Huafang New City Hotel and taking the time to leave us a review in your busy schedule. We are deeply sorry for the unpleasant experience during your stay. We promise: the hotel bedding is changed for each guest and cleaned by the professional laundry room of a five-star hotel. Please feel free to stay. Due to our negligence in work, the bed in your room has damaged sheets. We sincerely say "sorry" to you. In the future work, we will further standardize and improve the room cleaning standards, strengthen the inspection of the room cleaning quality, and strive to create a hygienic and comfortable accommodation environment for guests. Thank you again for your valuable comments and suggestions. Your suggestions will spur and urge us to continuously improve our service work in all aspects. Please allow me to say "thank you" to you again on behalf of the hotel, and sincerely invite you to stay at Huafang New City Hotel again. We will strive to provide you with a warm and comfortable stay experience. Finally, I wish you a smooth work and a happy life! Customer Relationship Manager of Huafang New City Hotel