SOTETSU HOTELS THE SPLAISIR YOKOHAMA

SOTETSU HOTELS THE SPLAISIR YOKOHAMA Reviews

SOTETSU HOTELS THE SPLAISIR YOKOHAMA

Tsuruya-cho 1-41, Kanagawa Ward, Yokohama City, Kanagawa Prefecture, 221-0835, JapanView Hotel Details
SOTETSU HOTELS THE SPLAISIR YOKOHAMA
SOTETSU HOTELS THE SPLAISIR YOKOHAMASOTETSU HOTELS THE SPLAISIR YOKOHAMASOTETSU HOTELS THE SPLAISIR YOKOHAMA
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SOTETSU HOTELS THE SPLAISIR YOKOHAMA Guest Reviews

4.5/5
Great
60 Reviews
Verified reviews
Location4.5
Amenities4.5
Service4.3
Cleanliness4.6
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All reviews(60)
Positive reviews(57)
Reviews with photos/video(23)
Awesome stay(23)
Awesome rooms(21)
Clean and tidy(13)
Large rooms(6)
Awesome amenities(6)
Near shopping area(6)
Convenient for shopping(6)
Great value for money(4)
Negative reviews(3)
Guest User
Residential Corner Double
Checked in Aug 2024
Solo travelers
28 Reviews
5.0/5
Outstanding
Posted on Aug 14, 2024
Brand new hotel with everything in great condition. Everything was perfect and super value for money considering what you get. I booked a corner room with a great view, which even had a washing machine in the room.
Response from Property: Thank you very much for choosing Sotetsu Hotels The Sprazil Yokohama.We are delighted to receive your compliments.We hope you will visit our hotel again when you are in the neighborhood.Thank you for taking time out of your busy schedule to write this review.Sotetsu Hotels The Sprague YokohamaFront Desk
Guest User
Residential Double
Checked in Jul 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on Jul 21, 2024
Newly opened so expect that everything is new and fresh. We got the corner suite, which was a bonus. We loved how big the room is and situated very close to the shopping malls and railway. Recommended!!
Response from Property: Thank you very much for staying at Sotetsu Hotels The Splaisir YokohamaWe are very happy to hear that you had a pleasant stay with us during your stay.We will continue to make every effort to provide you with a comfortable stay, and we hope that you will visit us again when you come back to Yokohama.Thank you for your review.Sotetsu Hotels The Splaisir Yokohama FrontDesk
Guest User
Deluxe Corner Twin
Checked in Jul 2024
Travel with friends
4 Reviews
5.0/5
Outstanding
Posted on Jul 2, 2024
Pleasant experience when check in, the front desk staff is patient to us
Response from Property: Thank you for choosing Sotetsu Hotels The Splaisir Yokohama. We are very honored to receive your compliments for our front desk staff at check-in. All of our employees will continue to work hard to meet the expectations of our customers, and we look forward to seeing you again. Sotetsu Hotels The Splaisir Yokohama Front
Anonymous User
Deluxe King
Checked in Sep 2024
Family
3 Reviews
0.5/5
Posted on Sep 11, 2024
After staying in hotels for so many years, this is the first time I have come across a hotel that does not provide bottled water in the room. Check-in is also semi-self-service, and the whole process is extremely unfriendly to foreign tourists and does not provide a convenient effect. Because I stayed for two consecutive days, there was a room cleaning service, and the effect of the cleaning was that the pajamas brought by the guests were rolled up and thrown at the head of the bed. The pajamas you brought yourself were neatly folded and placed at the end of the bed. Such confusing behavior is really unpredictable. In general, this service is not worth the price👎👎👎👎👎 I will never recommend friends around me to book this hotel
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YOON TAEHO
Standard Double
Checked in Sep 2024
Solo travelers
32 Reviews
4.0/5
Very Good
Posted on Sep 8, 2024
It is a hotel close to Yokohama Station, but the location can be a bit difficult to find. It is a new hotel, so it is clean overall and the Wi-Fi speed is fast, which is good. The price is reasonable, but there are some disadvantages, such as self-check-in and non-provision of bottled water.
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Response from Property: I would like to take this opportunity to thank you for staying at Sotetsu Hotels The Splaisir Yokohama. I am also grateful for your high evaluation. I am sorry that you had difficulty finding the location. If you do not know how to get to the hotel, please call the hotel and the staff will guide you, so please feel free to contact us. Our hotel has adopted a water purification system, and all the water from the faucets in the guest rooms is purified water and can be drunk. It is well-received for its delicious taste, so please try it if you have the chance. Also, if you would like bottled water, you can buy it from the vending machine in the hotel. We will continue to make sincere efforts to provide our guests with a comfortable stay through further evolution and sustainability, so we would appreciate your continued support of our hotel. Thank you for leaving a review despite your busy schedule. Sotetsu Hotels The Splaisir Yokohama Front
Guest User
Residential Double
Checked in Sep 2024
Solo travelers
22 Reviews
5.0/5
Outstanding
Posted on Sep 8, 2024
The price/performance ratio is really good. It's a newly opened hotel, very new. Japanese hotels are all about the same regardless of star rating. It's very close to Yokohama Station. There's a coffee shop in the lobby where you can have breakfast. There's also Blue Bottle Coffee not far away. Ichiran Ramen and Haidilao are both within walking distance.
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Response from Property: Thank you very much for choosing Sotetsu Hotels The Splaisir Yokohama. We are delighted to receive your compliments on our hotel's location and facilities. We hope you will choose us again when you visit our hotel again. Thank you for taking time out of your busy schedule to write this review. Sotetsu Hotels The Splaisir Yokohama Front Desk
Guest User
Superior Double
Checked in Sep 2024
Couples
8 Reviews
5.0/5
Outstanding
Posted on Sep 3, 2024
The hotel facilities are very new and very close to Yokohama Station. Love that the shower and toilet are separate. The room is big, new and clean, and it's not a problem to put 2 large dishes in it. Will definitely stay again.
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Response from Property: Thank you very much for choosing Sotetsu Hotels Zasplasir Yokohama. We are glad that you were satisfied with your room environment, transportation from the station to the hotel, and many other aspects of the hotel. We look forward to your coming to our hotel again. Thank you for taking the time to write this review. Sotetsu Hotels Zasplasir Yokohama front desk
Guest User
Universal Double
Checked in Aug 2024
Family
6 Reviews
4.0/5
Very Good
Posted on Sep 3, 2024
The hotel is a semi-self-service type, and there will be staff to help you check in. The room is standard, and the bathroom is simple and comfortable. The breakfast included is also good, and the price is moderate. The biggest problem with the hotel is how to walk accurately from Yokohama Station to the hotel without taking a detour - I personally think it is very difficult. We tried our best and still went wrong many times. Therefore, if you have a family and heavy luggage, it is recommended to choose carefully. The hotel should provide a video or guide to and from Yokohama Station. Otherwise, it is really difficult. It is a flaw.
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Response from Property: Thank you very much for choosing Sotetsu Hotels Zasplasir Yokohama. We are happy to hear that you had a pleasant experience during your stay. However, we apologize for the inconvenience caused by the difficulty you encountered in finding your way to our hotel. We will share your feedback with you immediately and make every effort to improve it in the future. Thank you for taking the time to write this review. Sotetsu Hotels Zasplasir Yokohama front desk
Cathychan
Superior Double
Checked in Aug 2024
Family
10 Reviews
4.0/5
Very Good
Posted on Aug 30, 2024
The hotel is very new overall, with self-service check-in and self-driving parking lot a bit far away. It is surrounded by restaurants and very lively!
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Response from Property: Thank you very much for choosing Sotetsu Hotels Zasplasir Yokohama. We hope you enjoy your stay. We look forward to your coming to our hotel again. Thank you for taking the time out of your busy schedule to write this review. Yokohama Sotetsu Hotel Zasplasir front desk
Guest User
Standard Double
Checked in Aug 2024
Business travelers
4 Reviews
5.0/5
Outstanding
Posted on Aug 13, 2024
The King Hotel is the top 2 hotel I stayed in Japan. It is large and clean. If you don't understand the self-check-in, there are staff to guide you. Check-out is also very convenient. Although there is no free purified water in the room. The room can open 4 26-28 inch suitcases. In short, I recommend this new hotel. It is 3 minutes away from the station.
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Response from Property: Thank you very much for choosing Sotetsu Hotels The Sprazil Yokohama. We are happy to hear that you had a pleasant experience during your stay. We hope you will visit our hotel again when you are in the nearby area. Thank you for taking the time to write this review. Sotetsu Hotels The Sprazil Yokohama front desk
chappy1006
Superior Double
Checked in Jul 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Aug 2, 2024
It was very convenient as it was directly connected to Yokohama Station. I chose breakfast as an option. It was served in the dining area on the lobby floor and was paid for in advance. It wasn't cheap, but you could choose between Japanese or Western food as your main dish, and it also came with a mini buffet with small dishes, so you could eat until you were full. The food was delicious. The room was new and very clean, and there was a sofa and a small table so it was comfortable. I would like to use it again if I stay near Yokohama Station.
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Response from Property: Thank you very much for staying at Sotetsu Hotels The Splaisir Yokohama. We are relieved to hear that you had a comfortable stay. The half-buffet style breakfast served at our hotel's "Suju Dining" has been very well received, and we are delighted that you were satisfied with it as well. We will continue to strive to satisfy our guests, so please consider staying with us next time you are in the area. Thank you for taking the time to post a review despite your busy schedule. Sotetsu Hotels The Splaisir Yokohama Front Desk
Guest User
Superior Twin
Checked in Jul 2024
Family
4 Reviews
4.6/5
Great
Posted on Aug 5, 2024
The room size is OK, much bigger than Tokyo, the location is also good, less than 10 minutes walk from Yokohama Station, I didn't hear any noise in the room I stayed in. The new hotel is good in every aspect, self-service check-in, and there are people to guide you.
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Response from Property: Thank you very much for choosing Sotetsu Hotels The Splaisir Yokohama. We are delighted to receive your compliments on the hotel's location and rooms. We hope you will continue to visit our hotel as we continue to strive to evolve and continue to provide you with the most comfortable stay possible. Thank you for taking time out of your busy schedule to write this review. Sotetsu Hotels The Splaisir Yokohama Front Desk
Guest User
Residential Double
Checked in Jul 2024
Couples
3 Reviews
4.7/5
Amazing
Posted on Aug 19, 2024
Conveniently located, however a bit hard to find. And there is a stove, which is really useful. Conveniently located, however a bit hard to find. And there is a stove, which is really useful. Conveniently located, however a bit hard to find. And there is a stove, which is really useful.
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Response from Property: Thank you very much for choosing Sotetsu Hotels Zasplasir Yokohama. We are honored to receive your compliments. We look forward to your coming to our hotel again. Thank you for taking the time to write this review. Sotetsu Hotels Zasplasir Yokohama front desk
Guest User
Deluxe King
Checked in Jul 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Jul 26, 2024
The room is large, clean, and comfortable, with a high cost-performance ratio. The lady at the front desk was very enthusiastic. I am very grateful to her for helping me with the luggage postage. It was a pleasant stay.
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SingSing2000
Residential Double
Checked in Jul 2024
Family
2 Reviews
4.2/5
Very Good
Posted on Jul 22, 2024
The hotel is located next to Yokohama Station and is connected by an overpass. There are many department stores nearby, making shopping convenient. There are many restaurants downstairs of the hotel which is very convenient. The room is clean and hygienic.
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Response from Property: 好多謝你哋入住横濱THE SPLAISIR酒店。多謝你嘅高評分評論。你喺入住期間過得舒服嗎？我哋會繼續以做一間令我哋嘅客人滿意嘅酒店為目標，所以當你嚟到橫濱地區嘅時候，請再次使用我哋嘅酒店。多謝你嘅寶貴評論。Front staff,Soutetsu Hotels THE SPLAISIR yokohama