Guest User
February 17, 2025
Here’s my honest review of my experience: Location – 2/5 The hotel is quite far from the city center—about 15-20 minutes by taxi. For someone like me who loves walking around and being in the heart of the action, this wasn’t ideal. The location is in a quiet part of town, but it’s also quite hilly, making it difficult to walk to nearby places, especially in winter. Even getting to the nearest SAS supermarket was a struggle because of the incline. If I were to return to Armenia, I wouldn’t stay here again simply because of its location. I prefer being able to step out and immediately explore, grab a coffee, or experience the city’s vibe, which wasn’t possible here. First Impressions – 2.5/5 When I arrived, the hotel looked much smaller than I expected, and the lobby was quite dark—not the most welcoming first impression. I was carrying a heavy suitcase, and while there was a hotel staff member outside (possibly a concierge or security guard), he didn’t offer to help at all. Not a big deal, but it definitely didn’t feel like a four-star service. Room – 4.5/5 The best part of my stay was definitely the room. It was spacious, clean, and had everything I needed. The bed was large and comfortable, and I was pleasantly surprised to find hotel robes neatly packed in plastic bags, which reassured me they were fresh and unused. The room also came with slippers, a bidet, a towel warmer, and a good-sized TV. Housekeeping was on point—they cleaned the room every day, even when I didn’t put up the “please clean my room” sign. For a three-star hotel, the room exceeded my expectations and was the only warm and cozy thing about my stay. Amenities – 3/5 • Swimming Pool: Since it was winter, the pool wasn’t in use. When I arrived, the water was green and swampy, but by the next day, they had drained it, which was definitely an improvement. • Wi-Fi: Worked fine throughout my stay. • Breakfast (3.5/5): Breakfast was on the 8th floor and had a decent selection for a three-star hotel, but definitely not four-star quality. The food was okay, but they should add labels to dishes, especially since there were Muslim guests who might need to know whether the meats were halal. Coffee was self-serve, and no one attended to guests at breakfast, which is standard for budget hotels. The view from the 8th floor was a highlight, though! You get a beautiful panoramic view of the city, and there’s a glass deck overlooking the pool. It was too cold to sit outside for long, but it was a great spot for photos. Service – 3/5 The staff were okay—not particularly warm or hospitable, but they answered my questions when needed. The receptionist spoke English, which helped. However, compared to other hotels, I wouldn’t say the service stood out. Would I Stay Here Again? No. The location is a big factor for me, and I prefer being in a more central area where I can easily explore on foot. While my room was great, and the hotel had decent amenities, I wouldn’t choose to stay he