Renaissance Xiamen Hotel

Renaissance Xiamen Hotel Reviews

Renaissance Xiamen Hotel

No. 66 Guanbin Road, Tong'an District, Xiamen, Fujian, ChinaView Hotel Details
Renaissance Xiamen Hotel
Renaissance Xiamen HotelRenaissance Xiamen HotelRenaissance Xiamen Hotel
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Renaissance Xiamen Hotel Guest Reviews

4.7/5
Outstanding
1357 Reviews
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(1357)
Positive reviews(1306)
Reviews with photos/video(623)
Nice sea view(212)
Perfect for kids(145)
Great swimming pool(118)
Delicious breakfast(111)
Close to beach(103)
Friendly front desk staff(74)
Well designed(46)
Has play area for children(22)
Negative reviews(51)
Guest User
1 King Bed, Ocean View, Guest Room
Checked in Dec 2024
Solo travelers
62 Reviews
5.0/5
Outstanding
Posted on Jan 4, 2025
Very welcoming and helpful at check-in. Great room and very quiet. Superbly designed hotel with a professionally equipped gym and full 25m indoor pool as well as a small warm pool with hydro massage jets. The outdoor area is spacious with numerous pools. There is direct access to a beach for great running and cycling. Very good quality and choice of food for breakfast. Just outside of the hotel are some very good seafood restaurants.
Response from Property: Thank you for taking a moment to share your experience at Renaissance Xiamen Hotel. I’m happy to hear that a great view made your stay more comfortable. We look forward to seeing you the next time you travel to Xiamen area.
Tutkun
2 Double Beds, Ocean View, Guest Room
Checked in Oct 2024
Family
14 Reviews
2.0/5
Posted on Nov 21, 2024
breakfast very poor, reception no one can speak English , room inside and cleaning very poor, nothing is put in the fridge,
Response from Property: Thank you for taking the time to write in such detail following your stay at the Hotel. As you can imagine, I was extremely concerned for your overwhelming poor experience and would welcome an opportunity to connect with you in person. I really appreciate the candid and insightful feedback as that is the best way for us to improve our product and service. We hope this did not detract from your stay as we very much look forward to welcoming you back on your next visit to XIAMEN. Thank you again for taking time to share such valuable feedback.
Simon
1 King Bed, Ocean View, Guest Room
Checked in Sep 2024
Business travelers
42 Reviews
4.7/5
Amazing
Posted on Nov 13, 2024
Nice place, modern deco, good service, the rooms are great, large and sea view is great. Breakfast is good. A happy place to stay.
Response from Property: Thank you for taking a moment to share your experience at Renaissance Xiamen Hotel. I’m happy to hear that a great view made your stay more comfortable. We look forward to seeing you the next time you travel to Xiamen area.
Guest User
1 King Bed, Ocean View, Guest Room
Checked in Feb 2024
Business travelers
13 Reviews
4.7/5
Amazing
Posted on Mar 22, 2024
Excelent view. Service also quite good and friendly The breakfast was a mix between chinese and western food. Compared to other hotels from same brand, I would expect more options for fruits and veggies. Interesting sea food restaurant near the hotel, which I would recommend. For people looking to swim at the beach. Quite calm place and not so exciting for swimming. In general would stay again here , to relax and have calm view
Response from Property: Thank you for taking a moment to share your experience at Renaissance Xiamen Hotel. I’m happy to hear that ocean view made your stay more comfortable. We look forward to seeing you the next time you travel to Xiamen area.
Guest User
1 King Bed, Ocean View, Guest Room
Checked in Jun 2024
Solo travelers
2 Reviews
5.0/5
Outstanding
Posted on Jul 18, 2024
PERFECT!
Response from Property: 感謝您近期選擇入住廈門萬麗酒店並對酒店服務給予認可。酒店通過意想不到的設計、豐富的晚間娛樂項目及標誌性的萬麗領航員服務，幫助賓客突破旅行常規與當地社區進行連接，為您帶來沉浸式的旅程體驗。再次感謝您的好評，我們誠摯的期待您的再次光臨。祝您生活愉快！
Sarah
1 King Bed, Partial Ocean View, Guest Room
Checked in Jul 2023
Solo travelers
17 Reviews
4.2/5
Very Good
Posted on Aug 15, 2023
Great atmosphere, friendly service. I stayed in this hotel for a short trip. The reception lady was friendly, the bar in the lobby is beautiful and they had some singing performers there on Sunday evening, which felt really special and welcoming. The carpet and walls in the hallways need renovation and an AC in that area would be nice. My room was quite far away from the elevator, which was quite inconvenient. Unfortunately, the adults pool wasn’t “working” when I wanted to use it and the sauna was out of service as well. Other than that, I really enjoyed my stay.
Response from Property: Thank you for taking a moment to share your experience at Renaissance Xiamen Hotel. We are glad to hear that you enjoyed your stay and will let our staff know that they helped you have a great stay with us. With a brand philosophy that inspires guests to "Discover This Way ", Renaissance Xiamen Hotel is all set to help guests uncover something a little unexpected on their visit to Xiamen, with engaging brand programming and Navigators who handpick experiences that cannot be found in a guidebook. Hope to you return again soon. Safe travels.
Holzschuher
1 King Bed, Partial Ocean View, Guest Room
Checked in Apr 2023
Solo travelers
28 Reviews
4.5/5
Great
Posted on May 13, 2023
Hotel is directly at the beach with big garden including swimming pool and good view. Quiet location to the front, but many restaurants to the back side, perfect space for a weekend getaway. Good room size and don’t miss to get an ocean view room. Decent breakfast selection, but what is missing is cheese and cold cuts.
6/10
Response from Property: Thank you for taking a moment to share your experience at Renaissance Xiamen Hotel. I’m happy to hear that a great view made your stay more comfortable. We look forward to seeing you the next time you travel to Xiamen area.
Christian
1 King Bed, Partial Ocean View, Guest Room
Checked in May 2023
Couples
15 Reviews
4.7/5
Amazing
Posted on Jun 26, 2023
Overall nice view relaxing days at the Beach. Breakfast is also possible to eat outside on the terrace, which is very nice with direct ocean view. Breakfat overall very good. Got Room-Upgrade for free at Check-In Rooms are very nice and quiet. What i don`t like is that guests from other Hotel (half price room rate) are allowed to use the Swimming-Pool Facilities at Renaissance-Hotel. This is just not ok and that why there are a lot of families from the other Hotel with several Kids. Very noisy during day-time at the Poo. Also there are only 14 pool lounger available, which is just not enough for two hotels which are using the pool
Response from Property: Thank you for taking the time to write in such detail following your stay at the Hotel. As you can imagine, I was extremely concerned for your overwhelming poor experience and would welcome an opportunity to connect with you in person.I really appreciate the candid and insightful feedback as that is the best way for us to improve our product and service.We hope this did not detract from your stay as we very much look forward to welcoming you back on your next visit to XIAMEN. Thank you again for taking time to share such valuable feedback.
Guest User
1 King Bed, Partial Ocean View, Guest Room
Checked in Mar 2023
Business travelers
3 Reviews
4.0/5
Very Good
Posted on Apr 27, 2023
excellent place to stay and the view with beautiful ocean view which is very relaxing.
Response from Property: Thank you for taking a moment to share your experience at Renaissance Xiamen Hotel. I’m happy to hear that a great view made your stay more comfortable. We look forward to seeing you the next time you travel to Xiamen area.
MrRichardWelch
1 King Bed, Partial Ocean View, Guest Room
Checked in Jan 2023
Couples
2 Reviews
4.2/5
Very Good
Posted on Feb 28, 2023
Clean rooms and good location. Foreign restaurant food was over cooked and dining service was poor.
Response from Property: Thank you for taking the time to write in such detail following your stay at the Hotel. As you can imagine, I was extremely concerned for your overwhelming poor experience and would welcome an opportunity to connect with you in person.I really appreciate the candid and insightful feedback as that is the best way for us to improve our product and service. We hope this did not detract from your stay as we very much look forward to welcoming you back on your next visit to XIAMEN. Thank you again for taking time to share such valuable feedback.
Beardedsaxman
1 King Bed, Partial Ocean View, Guest Room
Checked in Jul 2022
Travel with friends
3 Reviews
5.0/5
Outstanding
Posted on Aug 17, 2022
Everything was excellent!! Great location and excellent service!! The bar was good but limited. The pool hours should be extended.
Response from Property: Thank you for taking a moment to share your experience at Renaissance Xiamen Hotel. I’m happy to hear that a great view made your stay more comfortable. We look forward to seeing you the next time you travel to Xiamen area.
xieweiyong
2 Double Beds, Partial Ocean View, Guest Room
Checked in Sep 2022
Family
5 Reviews
5.0/5
Outstanding
Posted on Oct 4, 2022
Amazing staycation .nice staff..Quinn is very nice...很棒的酒店。
Response from Property: Thank you for taking a moment to share your experience at Renaissance Xiamen Hotel. I’m happy to hear that a great view made your stay more comfortable. We look forward to seeing you the next time you travel to Xiamen area.
Busyinasia
Poolside View King
Checked in May 2022
Family
48 Reviews
4.7/5
Amazing
Posted on Jun 12, 2022
Great hotel, beautiful location even though far from down town but perfect for the leisure stay. Staff is extremely helpful and welcoming. The interior and exterior are stunning. Breakfast is quite good but not perfect. I haven't found any cheese for breakfast , however I believe there is no much demand for it usually. In general, highly recommended place.
Response from Property: Thank you for your review. We are pleased to hear you enjoyed your stay and will let our staff know that they helped you have a great stay with us. We regret we were not able to provide you with the breakfast experience you expected. We are constantly innovating our menu offerings and your comments will help us improve in this area. Hope to see you return again soon. Best regards,
Aurora3
Premier Oceanfront King
Checked in Mar 2022
Couples
13 Reviews
5.0/5
Outstanding
Posted on Jun 8, 2022
Renaissance Xiamen Hotel was nothing short of bliss! Staff were polite and helpful, room was gorgeously luxurious with an unforgettable sea view from the balcony! It is worth mentioning the hot tub with a big window facing the sea, it was my favorite part of the room. It is definitely one of the best hotels I’ve stayed in Xiamen. The hotel is clean and beautiful! There are two swimming pools - indoor and outdoor, gym, SPA and sauna. The territory of the hotel is pretty big, full of plants and flowers, plus there are many places where guests can have a rest by sitting in one of the gazebos with table and soft chairs. The buffet breakfast was okay, but in other hotels the variety of food was richer. I guess this is the only things I would improve in this hotel. The rest is all perfect!
6/13
Response from Property: Thank you for your recent stay at Renaissance Xiamen Hotel. We're happy to hear that a great view and our staff made your stay more comfortable. We're sorry your breakfast didn't live up to your expectations. We appreciate your suggestions and will share them with our chefs, kitchen staff and servers whose goal is to serve our guests fresh, tasty, healthy meals. We look forward to seeing you the next time you travel to Xiamen area. Best regards.
Trevleo
1 King Bed, Ocean View, Guest Room
Checked in Apr 2022
Couples
9 Reviews
4.5/5
Great
Posted on May 4, 2022
The hotel environment is good. There is a nice indoor swimming pool and beautiful territory outside. The registration took us too long, they asked to sit and wait for 30 minutes to scan the passports. I wish they could provide the welcome drink at the bar while we were waiting for the receptionist. Also I wish there were some welcome snacks as fruits in the room. There are no drinks or snacks in the fridge. In the room was cold because of the rainy day so I wanted to use the air conditioner for 30 degrees to hit the room up but it didn't work because they have limit to 22 degrees which is weird to me. The breakfast is just ok, very few options for dessert, only baked sweets, no cheesecake or the ice cream which is disappointing to me. Generally is it a good option for staying, I would only recommend improve wellcome service and upgrade the breakfast options.
6/7
Response from Property: We're happy to hear that our environment made your stay more comfortable. We appreciate your review of your recent experience at our hotel and restaurant. We understand that you were disappointed with your welcome service and breakfast, we have brought your comment to our reception and culinary team and we are actively reworking our offerings for your recommendations in mind. About the air conditioner, we're sorry we were unable to provide you with the quality of amenities you deserved during your recent stay. We currently are actively seeking a resolution to this issue and we appreciate you sharing your thoughts and opinions with us. Guest comfort and safety are our first priorities. The next time you are in Xiamen we would love to have you come back to see the changes we have made and provide feedback. Thank you once again for your comments. Best regards,