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DoubleTree by Hilton Xiamen-Wuyuan Bay Guest Reviews
4.7/5
Outstanding
1124 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1124)
Positive reviews(1089)
Reviews with photos/video(193)
Nice sea view(138)
Classy environment(102)
Friendly front desk staff(84)
Tasty food(55)
Easy to get around(39)
Close to airport(26)
Perfect for business trips(12)
Great swimming pool(10)
Negative reviews(35)
Audipapa
Sea-view Twin Room
Checked in Nov 2024
Travel with friends
6 Reviews
4.5/5
Great
Posted on Nov 14, 2024
The sea view rooms are nice. But the bathroom doors are weird and leaking when you take a bath, but not a big deal for us
Response from Property: Dear Guest,Thank you for choosing DoubleTree by Hilton Xiamen - Wuyuan Bay during your recent stay in Xiamen.It is most regrettable to learn that your experience is not up to expectations. Please rest assured that all your feedbacks will be taken seriously and actions will be taken for the necessary improvements required. At Doubletree by Hilton Xiamen, delivering our promised service is something that we strive to do everyday and we do hope that you will have a positive experience for your future stay with us. Once again, we would like to apologize for any inconveniences experienced and we do look forward to welcoming you back in the near future to experience the difference.Yours Sincerely,
JI
Executive Sea-view Queen Room
Checked in Oct 2024
Business travelers
21 Reviews
4.7/5
Amazing
Posted on Oct 19, 2024
Clean and good location that close to the airport.
Nice breakfast buffet
Response from Property: Dear Valued Guest,Thank you very much for choosing DoubleTree by Hilton Xiamen - Wuyuan Bay again.We are delighted to learn that you had enjoy your recent stay with us.DoubleTree by Hilton Xiamen – Wuyuan Bay offers a panoramic view of the bay and is located within 15 minutes’ drive to Xiamen Gaoqi International Airport, Xiamen International Exhibition and Convention Center, as well as Guan Yi Hill Business hub. For the leisure traveler seeking a tranquil and relaxing stay, we are within walking distance to the wetland park and the marina. The city center and major local attractions are all accessible within a 20-30 minutes’ drive too.Thank you for choosing us once again and we do look forward to welcoming you back in the near future.Yours Sincerely,
Anonymous User
Sea-view Twin Room
Checked in Nov 2024
Business travelers
4 Reviews
3.2/5
Posted on Nov 8, 2024
Hotel was good, check in was also very smooth and easy.
We only stayed one night and came in too tired to pay attention to cleanliness. The first hotel I came across that did not provide creamer with the coffee / tea packets. This is such a basic thing to provide.
Response from Property: Dear Guest,Thank you for choosing DoubleTree by Hilton Xiamen - Wuyuan Bay during your recent stay in Xiamen.It is most regrettable to learn that your experience is not up to expectations and we would like to offer our most sincere apologies. Please rest assured that all your feedbacks will be taken seriously and actions will be taken for the necessary improvements required. At Doubletree by Hilton Xiamen, delivering our promised service is something that we strive to do everyday and we do hope that you will have a positive experience for your future stay with us. Once again, we would like to apologize for any inconveniences experienced and we do look forward to welcoming you back in the near future to experience the difference.Yours Sincerely.
Roland
Sea-view Double Room
Checked in Aug 2024
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Aug 26, 2024
I enjoyed the peace and quiet of the surroundings, especially during the holiday season and especially after a long day at the beach or in the old town. Breakfast was of a very high standard. I can only recommend the rooms with a sea view to everyone.
Response from Property: Dear Valued Guest,Thank you very much for choosing DoubleTree by Hilton Xiamen - Wuyuan Bay again.We are delighted to learn that you had enjoy your recent stay with us.DoubleTree by Hilton Xiamen – Wuyuan Bay offers a panoramic view of the bay and is located within 15 minutes’ drive to Xiamen Gaoqi International Airport, Xiamen International Exhibition and Convention Center, as well as Guan Yi Hill Business hub. For the leisure traveler seeking a tranquil and relaxing stay, we are within walking distance to the wetland park and the marina. The city center and major local attractions are all accessible within a 20-30 minutes’ drive too.Thank you for choosing us once again and we do look forward to welcoming you back in the near future.Yours Sincerely,
Guest User
DoubleTree Twin Room
Checked in Jan 2024
Solo travelers
3 Reviews
5.0/5
Outstanding
Posted on Jan 14, 2024
Not bad
Response from Property: 尊敬的客人您好,感謝您的入住及好評,您的支持是我們進步的動力,我們期待再次為您服務,祝您身體健康,萬事如意。
Radivivco
DoubleTree Double Room
Checked in Dec 2023
Business travelers
10 Reviews
4.7/5
Amazing
Posted on Jan 29, 2024
Amazing breakfast! Friendly front staff. Location is perfect if you want to go to Jinmen island as it's just opposite the ferry terminal.
Response from Property: Dear Valued Guest,Thank you very much for choosing DoubleTree by Hilton Xiamen - Wuyuan Bay again.We are delighted to learn that you had enjoy your recent stay with us.DoubleTree by Hilton Xiamen – Wuyuan Bay offers a panoramic view of the bay and is located within 15 minutes’ drive to Xiamen Gaoqi International Airport, Xiamen International Exhibition and Convention Center, as well as Guan Yi Hill Business hub. For the leisure traveler seeking a tranquil and relaxing stay, we are within walking distance to the wetland park and the marina. The city center and major local attractions are all accessible within a 20-30 minutes’ drive too.Thank you for choosing us once again and we do look forward to welcoming you back in the near future.Yours Sincerely,
Tacw
DoubleTree Double Room
Checked in Feb 2023
Business travelers
8 Reviews
5.0/5
Outstanding
Posted on Feb 20, 2023
Very clean and spacious! Check-in and check-out was speedy and efficient! Would definitely stay again!
Response from Property: Dear guest, thank you for choosing to stay at DoubleTree by Hilton Xiamen and leaving your review. We are very happy to hear about your stay experience. The hotel has always insisted on providing customers with considerate and satisfactory services, and hopes that you will continue to support DoubleTree by Hilton Xiamen. All team members welcome you to visit again.
JIA JIUN
Sea-view Twin Room
Checked in Sep 2024
Family
9 Reviews
5.0/5
Outstanding
Posted on Sep 6, 2024
Everything is good.
Response from Property: Dear Valued Guest,Thank you very much for choosing DoubleTree by Hilton Xiamen - Wuyuan Bay again.We are delighted to learn that you had enjoy your recent stay with us.DoubleTree by Hilton Xiamen – Wuyuan Bay offers a panoramic view of the bay and is located within 15 minutes’ drive to Xiamen Gaoqi International Airport, Xiamen International Exhibition and Convention Center, as well as Guan Yi Hill Business hub. For the leisure traveler seeking a tranquil and relaxing stay, we are within walking distance to the wetland park and the marina. The city center and major local attractions are all accessible within a 20-30 minutes’ drive too.Thank you for choosing us once again and we do look forward to welcoming you back in the near future.Yours Sincerely,
Guest User
Executive Sea-view Queen Room
Checked in May 2024
Solo travelers
4 Reviews
4.0/5
Very Good
Posted on May 19, 2024
Nice and friendly staff
Response from Property: Dear Valued Guest,Thank you very much for choosing DoubleTree by Hilton Xiamen - Wuyuan Bay again.We are delighted to learn that you had enjoy your recent stay with us.DoubleTree by Hilton Xiamen – Wuyuan Bay offers a panoramic view of the bay and is located within 15 minutes’ drive to Xiamen Gaoqi International Airport, Xiamen International Exhibition and Convention Center, as well as Guan Yi Hill Business hub. For the leisure traveler seeking a tranquil and relaxing stay, we are within walking distance to the wetland park and the marina. The city center and major local attractions are all accessible within a 20-30 minutes’ drive too.Thank you for choosing us once again and we do look forward to welcoming you back in the near future.Yours Sincerely,
MinniE
Double Premier Room
Checked in Dec 2024
Business travelers
5 Reviews
5.0/5
Outstanding
Posted on Dec 7, 2024
Good hotel
Response from Property: Dear Valued Guest,Thank you very much for choosing DoubleTree by Hilton Xiamen - Wuyuan Bay again.We are delighted to learn that you had enjoy your recent stay with us.DoubleTree by Hilton Xiamen – Wuyuan Bay offers a panoramic view of the bay and is located within 15 minutes’ drive to Xiamen Gaoqi International Airport, Xiamen International Exhibition and Convention Center, as well as Guan Yi Hill Business hub. For the leisure traveler seeking a tranquil and relaxing stay, we are within walking distance to the wetland park and the marina. The city center and major local attractions are all accessible within a 20-30 minutes’ drive too.Thank you for choosing us once again and we do look forward to welcoming you back in the near future.Yours Sincerely,
Cycling Family Man
DoubleTree Double Room
Checked in Jun 2022
Couples
21 Reviews
4.7/5
Amazing
Posted on Jun 17, 2022
This hotel had great customer service. They had staff who spoke enough English to effectively communicate and they ere all very friendly. Props to Michael who offered top notch customer service.
Response from Property: Dear Guest,We really do appreciate your review of your recent stay at the DoubleTree by Hilton Xiamen - Wuyuan Bay.It's an honor for our hotel to be your choice of accommodation during your recent visit to Xiamen, and we are delighted to learn that you have enjoyed it. We are dedicated to providing warm and caring service to every guest and every team member understands where the little things mean everything to each guest. Providing personalized service and anticipating our guests’ needs is what we always strive to do and your recognition provides encouragement for the team to do even better..Thank you for choosing us once again and we do look forward to welcoming you back in the near futureYours Sincerely,
Sam xu
DoubleTree Twin Room
Checked in Sep 2023
Business travelers
11 Reviews
5.0/5
Outstanding
Posted on Sep 21, 2023
good place to stay in
Response from Property: 尊敬的客人您好,感謝您的入住及好評,您的支持是我們進步的動力,我們期待再次為您服務,祝您身體健康,萬事如意。
AlexisC
Double Premier Room
Checked in Jun 2022
Family
17 Reviews
4.5/5
Great
Posted on Jun 12, 2022
We really enjoyed our stay. There was not a lot around the actual hotel other than a Starbucks and some small restaurants. But my husband walked my baby around the beautiful wharf that was nearby.
Response from Property: Dear Valued Guest,Thank you very much for choosing DoubleTree by Hilton Xiamen - Wuyuan Bay again.We are delighted to learn that you had enjoy your recent stay with us.DoubleTree by Hilton Xiamen – Wuyuan Bay offers a panoramic view of the bay and is located within 15 minutes’ drive to Xiamen Gaoqi International Airport, Xiamen International Exhibition and Convention Center, as well as Guan Yi Hill Business hub. For the leisure traveler seeking a tranquil and relaxing stay, we are within walking distance to the wetland park and the marina. The city center and major local attractions are all accessible within a 20-30 minutes’ drive too.Thank you for choosing us once again and we do look forward to welcoming you back in the near future.Yours Sincerely,
Emmerink
Sea-view Double Room
Checked in Jun 2022
Couples
6 Reviews
4.5/5
Great
Posted on Jun 3, 2022
Check in was quick and without a hassle. Room was located on the 17th floor. The room was clean, but there was a vague smell of cigarette smoke in the air, although we asked for a non-smoking room. Could be that people in other rooms were smoking. Breakfast is ok, but not a lot of choices, unfortunately.
Response from Property: Dear Guest, We really do appreciate your review of your recent stay at the DoubleTree by Hilton Xiamen - Wuyuan Bay. It's an honor for our hotel to be your choice of accommodation during your recent visit to Xiamen, and we are delighted to learn that you have enjoyed it. Please rest assured that all your feedbacks will be taken seriously and actions will be taken for the necessary improvements required. At Doubletree by Hilton Xiamen, delivering our promised service is something that we strive to do everyday and we do hope that you will have a positive experience for your future stay with us. Once again, we would like to apologize for any inconveniences experienced and we do look forward to welcoming you back in the near future to experience the difference. Yours Sincerely,
Rlrvltn
DoubleTree Double Room
Checked in Apr 2022
Travel with friends
6 Reviews
5.0/5
Outstanding
Posted on Apr 16, 2022
Very friendly staff. Good view and relaxing hotel.Good value for your money. It’s like a home away from home
Response from Property: Dear Guest,We really do appreciate your review of your recent stay at the DoubleTree by Hilton Xiamen - Wuyuan Bay.It's an honor for our hotel to be your choice of accommodation during your recent visit to Xiamen, and we are delighted to learn that you have enjoyed it. We are dedicated to providing warm and caring service to every guest and every team member understands where the little things mean everything to each guest. Providing personalized service and anticipating our guests’ needs is what we always strive to do and your recognition provides encouragement for the team to do even better..Thank you for choosing us once again and we do look forward to welcoming you back in the near futureYours Sincerely,