Wei C
December 28, 2023
I originally booked just one night for a room with 'no window'. Upon arrival, they gave me a room with a small window but with a wonderful view outside. So I immediately extended my stay to 3 nights. A soaring office tower nearby put on a fantastic lights show every night. The room was very clean and comfortable with all necessary amenities included. Lots of local buses and BRT buses right around the corner with many fascinating shops & eateries. The front desk staff were always very friendly and helpful. I'd like to give my thanks to two particular staff, Ms. Chen Mei 陈梅 & Ms. Lisa Lee Xia 李霞. They both went above and beyond during my stay to help me with many things, from purchasing Gulangyu ferry ticket, to helping me to set up my Alipay, WeChat, and other mundane things that normally would make any new visitor from outside of China crazy upon arrival. They both were very sweet, courteous, professional and efficient. They made my stay in Xiamen very enjoyable and easy to maneuver. The other male staff are also very friendly. Lastly, did I say Echeng Hotel has a robot server? I saw it one night delivering dinner from the ground floor to a room on the 6th floor and then returned to the ground floor lobby by itself. Very cool!