Wenlai Hotel Reviews

First of all, we arrived at the hotel early, and the front desk said there were no clean rooms. When we asked how long we would have to wait, the front desk said they didn’t know. Less than two minutes later, the front desk said we could check in and give a good review then. But your initial answer to us was that we couldn’t check in, there were no rooms, and we didn’t know. We also agreed to give a good review. After checking in, we were too tired after getting off the high-speed rail and woke up by the heat. There was a problem with the air conditioning in the room and it didn’t blow air. The experience was very bad. We checked out at 2 o’clock after changing rooms. It was my own problem if I overslept. We exceeded the limit of more than 40 minutes, and told me that I could either extend my stay or it had to be 4 hours. I also troubled your hotel to train its employees on their service attitude and words. I exceeded the limit of more than 40 minutes and had to renew the fee. If you had said it nicely, I wouldn’t have said anything. I didn’t say I wouldn’t give you the extra money. The experience was really bad. How could I give a good review?