Mercure Xi'an Datang Everbright City Shaanxi Libo Hotel

Mercure Xi'an Datang Everbright City Shaanxi Libo Hotel Reviews

Mercure Xi'an Datang Everbright City Shaanxi Libo Hotel

NO.371.Cuihua Road, Yanta District, Xi'an City, Shaanxi Province, Xi'an, ChinaView Hotel Details
Mercure Xi'an Datang Everbright City Shaanxi Libo Hotel
Mercure Xi'an Datang Everbright City Shaanxi Libo HotelMercure Xi'an Datang Everbright City Shaanxi Libo HotelMercure Xi'an Datang Everbright City Shaanxi Libo Hotel
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Mercure Xi'an Datang Everbright City Shaanxi Libo Hotel Guest Reviews

4.8/5
Excellent
2681 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.9
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All Reviews(2681)
Positive reviews(2666)
Reviews with photos/video(524)
Convenient location(391)
Awesome amenities(373)
Friendly front desk staff(232)
Easy to get around(218)
Delicious breakfast(172)
Excellent afternoon tea(77)
Great location(68)
Perfect for kids(60)
Negative reviews(15)
Peanutoreo
Standard Double Room
Stayed in Jun 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jun 16, 2024
The room is clean and cozy! The staff are very friendly and always greeted us with a smile! The room is so high tech in which you can just ask XiaoDu to switch on and off everything in the room and even adjust the temperature of the air conditioner! The location of this hotel is very strategic, just a few meters away from Shaanxi Historical Museum and Dayan Pagoda, and near to Metro line 2 and line 4. The laundry service is free of charge which make it so convenient to us as the weather in XiAn is extremely hot! Besides, the hotel is also collaborating with tourism company and there is always a tourist guide on duty in the lobby. The packages she offers are reasonable and she will always guide you on where the locals will normally have their meals. Overall, this hotel is great! Definitely will be my first choice if I happen to visit XiAn in future!
Response from Property: Dear~ Seeing your comments, Xiaomei's heart is really happy. Thank you for giving the hotel a good review amidst your busy schedule. I believe that every encounter in life is not easy, and I am glad that after parting ways, we can still bring you beautiful memories. We will continue to work hard and look forward to your next visit!
Irene
Deluxe Double Room
Stayed in May 2024
Friends
6 review
5.0/5
Outstanding
Posted on Jun 3, 2024
Convenient location, friendly and helpful staff.
Response from Property: Dear guests, thank you very much for your recognition and evaluation. I look forward to your stay again to give you a better experience.
Guest User
Standard Double Room
Stayed in Jun 2024
Family
5 review
3.2/5
Posted on Jun 28, 2024
My stay was pleasant until I realised the powerbank that I left in the room was missing. I sought help from hotel staff but was gaslighted. I was told to keep checking my room and luggage. I suspect their CCTV is even operational. It's a disappointing experience. Being a frequent traveller, this is my first time a powerbank is taken from the room, eventhough the Do Not Disturb sign was displayed. As it's my son's powerbank he's most affected by this experience.
Response from Property: Dear~Thank you for your timely feedback. I hope it did not affect your mood during this trip. Once again, I deeply apologize for any inconvenience caused during your stay. I have informed the relevant departments of the issues you have raised. After learning that your item was lost, Xiaomei was also very anxious. We retrieved the workflow during work and did not find your item. The hotel will strengthen hotel staff service training to prevent such situations from happening again. We always strive to create a perfect stay experience for our guests and sincerely invite you to come again.
Agnes
Deluxe Room (2 beds)
Stayed in Apr 2024
Family
4 review
5.0/5
Outstanding
Posted on Apr 26, 2024
Great place to stay. Near Datang Everbright City, Giant Wild Goose Pagoda. Very convenient location with lots of eateries and restaurants nearby. The service is great even helping my mum with free laundry. The room is very spacious and clean. Will definitely stay again if I visit Xi’an.
Response from Property: Dear guests, hello! Thank you very much for your recognition and evaluation. Xiaomei will work harder to do every detail well and make you more satisfied. We look forward to your next stay and wish you a happy life.
Rongcheng Li
Cozy Queen Room
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 16, 2024
The staff are very friendly. Room is very smart and clean.
Response from Property: Thank you. Seeing your positive feedback has strengthened our determination to do better. Traveling far and yet close, our little beauty has been waiting for good news in this ancient city through wind and rain~Thank you. Seeing your positive feedback has strengthened our determination to do better. We have traveled far and our hearts are close, and we have been waiting for good news in this ancient city amidst the gentle breeze and rain~
Kawayi_bingo
Deluxe Room (2 beds)
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 23, 2024
👍🏻good and treat me very nice even early in the morning.
Guest User
Cozy Queen Room
Stayed in Dec 2023
Couples
1 review
5.0/5
Outstanding
Posted on Dec 21, 2023
Clean room and Japanese toilet
Guest User
Cozy Queen Room
Stayed in Sep 2023
Couples
2 review
5.0/5
Outstanding
Posted on Sep 26, 2023
great location and service
Guest User
Deluxe Room (2 beds)
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Mar 18, 2024
All the best
Guest User
Cozy Queen Room
Stayed in May 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on May 25, 2023
really nice hotel
Response from Property: Dear guest, hello! Thank you for staying at Mercure Hotel! Your affirmation of us is our greatest encouragement! Mercure Xi'an Xiaozhai History Museum is located near Shaanxi History Museum.
Guest User
Standard Double Room
Stayed in May 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on May 19, 2024
When I checked in, it was the afternoon tea time of the hotel. I sat on the sofa by the floor-to-ceiling glass window, watching the busy streets outside, enjoying delicious snacks and iced American coffee, and my mood was so beautiful! The room I stayed in was a superior king-size bed room, decorated in a French romantic style, and the soft tones completely matched my preferences. It was very convenient to search for local food in the evening. Next to the hotel is the famous Xi'an snack and Changsha specialty restaurant "Tangji". At "Tangji", I ordered three special dishes plus a bowl of rice, and I was very satisfied. After dinner, I went to the gym for a run and exercise. I found that the facilities and equipment were very complete. There was also a laundry room opposite, with washing machines and dryers, which made it very convenient to wash clothes. The next morning, I went to the restaurant on the fifth floor for dinner. The breakfast was very rich and delicious, especially the mini version of Roujiamo, which tasted excellent! The hotel is only about 200 meters away from the Shaanxi History Museum. You can quickly reach the main entrance by walking along the pedestrian path beside the museum fence. After searching, I found that the hotel was only more than 800 meters away from the Big Wild Goose Pagoda, so I decided to walk there. Along the way, I found that the hotel was also close to the subway entrance. Big Wild Goose Pagoda and Datang City are connected attractions. There are not many tourists during the day, and the weather is so hot that I feel like I have reserved the entire scenic area! I had so much fun that I missed the check-out time. I called the hotel front desk in advance, and the hotel arranged a late check-out, and also gave me a beautiful gift when I checked out! This stay experience is great!
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6/19
Juvederm
Superior Double Room
Stayed in Jun 2024
Business travelers
52 review
5.0/5
Outstanding
Posted on Jun 28, 2024
The hotel is in a good location. Mercure Hotel has a good price-performance ratio. The bedding is comfortable, the room is clean and sanitary, the front desk staff is warm and thoughtful, and there is free afternoon tea. The stay experience is very good👍👍
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Response from Property: Dear guest, hello! I am so excited to see your recognition of us. It is hard to find a soulmate. We use the best and most practical things to make your experience warm and stress-free, practical but not flashy. Your feelings are our affirmation. We will continue to work hard~~~Looking forward to your next stay~~
Guest User
Standard Double Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 13, 2024
Hygiene: The room is very tidy, and the aunt cleans it every day! Environment: The hotel is located near Shaanxi History Museum, with convenient transportation, and it is also very fast to go to SEG Mall and Big Wild Goose Pagoda! You can reach it on foot! Service: The front desk lady has a very good attitude, and she greets you every time you enter the door with a friendly smile! Check-in is very fast! Facilities: There is a fitness room and a laundry room in the hotel. You can wash your clothes for free, and you can also leave a note for the aunt to help you take the clothes back to the room. I am very satisfied with my full schedule when traveling! Special praise for the aunt for folding the clothes super neatly👍 The hotel also provides free afternoon tea, and the food is delicious👍
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Anonymous User
Standard Double Room
Stayed in Jun 2024
Family
5 review
5.0/5
Outstanding
Posted on Jun 6, 2024
When bringing children to Xi'an, the hotel also provides cute slippers and toothbrushes. The children especially like the robot that delivers food. The Xiaodu in the room is also very interesting. It can open and close the curtains and listen to music. There is Pao Mo next door. You can also visit Big Wild Goose Pagoda and Tang Dynasty City that Never Sleeps. It is worthy of being an ancient cultural capital, and the atmosphere of the prosperous Tang Dynasty is full!
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Guest User
Standard Double Room
Stayed in May 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Jun 4, 2024
I chose this Mercure when I was on a business trip to Xi'an. The location is very good, close to the museum and SEG shopping mall. There are many food places downstairs. I especially recommend the Pao Mo next door. The taste is very good. What's surprising is that Mercure also has a laundry room, which is very convenient. Thanks to the lady in the room who helped me dry the clothes and sent them to the room. The service is full marks. It is worth recommending!
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