Atour Hotel Wuhan university Bayi Road

Atour Hotel Wuhan university Bayi Road Reviews

Atour Hotel Wuhan university Bayi Road

Floor 1 and 7-11, No. 102, Bayi Road, Wuchang District, Wuhan City, Hubei Province, Wuchang District, Wuhan, Hubei, ChinaView Hotel Details
Atour Hotel Wuhan university Bayi Road
Atour Hotel Wuhan university Bayi RoadAtour Hotel Wuhan university Bayi RoadAtour Hotel Wuhan university Bayi Road
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Atour Hotel Wuhan university Bayi Road Guest Reviews

4.8/5
Excellent
2139 Reviews
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(2139)
Positive reviews(2112)
Reviews with photos/video(290)
Friendly front desk staff(230)
Classy environment(206)
Easy to get around(193)
Delicious breakfast(173)
Quiet & comfortable(121)
Close to metro(94)
Perfect for business trips(46)
Negative reviews(27)
NasosM
Superior Double Room
Checked in Oct 2024
Business travelers
2 Reviews
4.0/5
Very Good
Posted on Nov 9, 2024
Not the greatest neighborhood, but rooms were great, and so was the breakfast. Close enough to Wuhan University...
Response from Property: 尊敬的朵友您好!您給的五星好評朵兒已經收到啦~超級感謝您對朵兒家的肯定喲!感謝您對朵兒家的誇讚呦~朵兒家位處於武昌區八一路,是在武昌的中心地帶,在地鐵8號線小洪山下車,B出口出步行3分鐘左右就可以到朵兒家啦~去各個景點也都非常方便喲。朵兒家的房間設施設備可是按照五星級標準打造的喲~為了讓客人更加舒適,房間床品全系都是普蘭特,深度貼合人體曲線,給您一個優質的睡眠,咱們亞朵商城可以購買同款喲~朵兒家不僅僅要做好自己的本職工作,還必須時刻關注每一位到店客人的需求,為您提供最貼心最有品質的服務,給您製造一些驚喜讓您住的舒心玩的開心,對待每一位客人都要像對待自己的家人一樣~酒店的我們都秉承着以用户體驗為核心,希望每一個賓客都能感受到我們的熱情與貼心!期待與您的下一次相遇~不見不散呀!
P Hagan
Superior Double Room
Checked in May 2024
Family
3 Reviews
4.5/5
Great
Posted on Jun 10, 2024
This hotel was very modern, clean and staff was helpful and friendly. We were able to leave our large bags at the hotel while we went on a few short trips to different cities. It’s in a very quiet area and only one subway stop away from loads of shopping and eating at Jiedaokou
Response from Property: 路上風景無數的美好回憶要從朵兒開始期待您的再次入住~請相信世上的鮮花一定會盛開,美好的事物向你奔跑而來,時光正好,微風不燥,感恩相遇。朵兒帶着燦爛的心情再次迎接您的到來,這裡有一杯好茶,一張舒服的床,無言的陪伴,愛無需多言,衹願您在朵兒的每一個清晨從香甜的夢中醒來,擁抱縷縷陽光~
HAN
Executive Room (2 Beds)
Checked in Dec 2023
Couples
19 Reviews
5.0/5
Outstanding
Posted on Jan 27, 2024
I was just going to book one day and add another stay. I tried to make UnionPay on-site payment, but it failed as a result. However, all the staff at the site helped me as hard as they could and it was very impressive. The ATOUR staff were kind as well and the same was true here.
Response from Property: 細水流年得光陰,一花一世界,一葉一追尋,朵兒非常願意給您一段清凈美好的時光,我們的願景是總有不期而遇得温暖,就是讓您住的舒心,感受鄰里家人得温暖。微笑的眼睛才能看到美麗的風景,簡單得心境才能擁有快樂得心情。感恩相遇,朵兒再次等一個有故事的你~
⛅️
Superior Double Room
Checked in Nov 2023
Business travelers
9 Reviews
4.7/5
Amazing
Posted on Feb 21, 2024
The location is not very facilitate but the hotel is very new and clean.
Response from Property: 非常感謝您選擇亞朵。您的滿意,讓我們無比幸福;您的力薦,讓我們感到萬分榮幸。亞朵能贏得您的厚愛,我們深知唯有以堅持不懈的努力,方能做得更好。讓更多朋友的力薦!對您給我們指出酒店周圍略微荒涼酒店已經設計門店附近以及武漢旅行出遊用餐等等指引線路,並將做成較美的pvc引導牌,在大堂給到更多客人幫助。因為您,我們看出自身的問題,因為您,我們也得到了進步。感謝您的點評,下次來亞朵~我們一定會給您安排好,衹要您入住的滿意,就是最大的滿足了~
Guest User
Executive City-View Bed Room
Checked in Mar 2023
Solo travelers
2 Reviews
5.0/5
Outstanding
Posted on Apr 14, 2023
Very clean, artistic and comfortable Close to the subway Located in the center of the city Staff are professional, nice, and helpful Reasonable price but the best service
Response from Property: 尊敬的朵友您好!您給的五星好評朵兒已經收到啦~超級感謝您對朵兒家的肯定喲!感謝您對朵兒家的誇讚呦~朵兒家位處於武昌區八一路,是在武昌的中心地帶,在地鐵8號線小洪山下車,B出口出步行3分鐘左右就可以到朵兒家啦~去各個景點也都非常方便喲。朵兒家的房間設施設備可是按照五星級標準打造的喲~為了讓客人更加舒適,房間床品全系都是普蘭特,深度貼合人體曲線,給您一個優質的睡眠,咱們亞朵商城可以購買同款喲~朵兒家不僅僅要做好自己的本職工作,還必須時刻關注每一位到店客人的需求,為您提供最貼心最有品質的服務,給您製造一些驚喜讓您住的舒心玩的開心,對待每一位客人都要像對待自己的家人一樣~酒店的我們都秉承着以用户體驗為核心,希望每一個賓客都能感受到我們的熱情與貼心!期待與您的下一次相遇~不見不散呀!
Anonymous User
Superior Double Room
Checked in Dec 2022
Business travelers
61 Reviews
4.2/5
Very Good
Posted on Jan 10, 2023
Nice hotel and service. Only downside being not much in terms of shops or restaurants nearby. All are a few minutes walk or bike away.
Response from Property: 尊敬的客人,非常抱歉沒能為您創造符合水準的入住體驗。您提出的問題我們很重視,也已根據您的意見作出相應的改進和調整。請相信,為所有客人提供始終如一的優質服務,是我們秉承的宗旨。再次為給你帶來的不便致歉,希望得到您的諒解。祝您工作順利,生活愉快!
Michaela
Superior Double Room
Checked in Feb 2023
Business travelers
26 Reviews
5.0/5
Outstanding
Posted on Mar 31, 2023
Very nice service ! Clean !
Response from Property: 親愛的客官,您好!朵兒看到您的好評心裏美美噠,好欣慰!一天的勞累彷彿都消失啦,我們會認真做好每一個服務細節,為家人提供最優質的服務是朵兒們應該做的事,真誠期待客官的下次體驗哦!
Mamoyo
Executive Double Room
Checked in Sep 2023
Travel with friends
13 Reviews
5.0/5
Outstanding
Posted on Nov 6, 2023
Loved it
Response from Property: Hello, dear friends! Duo'er has received your five-star praise~ Thank you very much for your affirmation of Duo'er's family! Thank you for your praise of Duoerjia~ Duoerjia is located in Bayi Road, Wuchang District, in the center of Wuchang. Get off at Xiaohongshan Subway Line 8, exit B and walk for about 3 minutes to Duoerjia. Home~ It’s very convenient to go to various scenic spots. The room facilities and equipment of Duoer's house are built according to five-star standards~ In order to make guests more comfortable, the bedding in the room is all made of Plant, which deeply fits the curves of the human body and gives you a high-quality sleep. Our Atour Mall You can buy the same style~ Duoerjia not only has to do its own job well, but also must always pay attention to the needs of every customer who comes to the store, provide you with the most considerate and high-quality services, and create some surprises for you. Stay comfortable and have fun, and treat every guest like your own family~ We at the hotel adhere to the user experience as the core, and hope that every guest can feel our enthusiasm and thoughtfulness! Looking forward to meeting you next time ~ see you there!
Guest User
Superior Double Room
Checked in Apr 2023
Business travelers
4 Reviews
5.0/5
Outstanding
Posted on May 22, 2023
good!
Response from Property: 朵兒看見客官對亞朵這麼滿意內心有一點點傲嬌呢。感謝客官對亞朵以及朵兒們服務的肯定和喜歡,但您説的都是朵兒們應該做的呢。亞朵一直以來都是以用户體驗為核心的。您的認可是我們全體小夥伴更加努力的動力,我們會再接再勵,竭盡所能做到更好,期待您的再次入住!
Guest User
Jimu City-View Double Bed Room
Checked in Oct 2024
Solo travelers
10 Reviews
5.0/5
Outstanding
Posted on Nov 21, 2024
The hotel is close to Xiaohongshan subway station, with convenient transportation. We were upgraded to a suite when we checked in, and hot tea was provided upon check-in and check-out. The staff was friendly. There were porridge and noodles for supper, and the breakfast was rich and distinctive.
Original TextTranslated by Google
Response from Property: Duoer believes that every encounter in life is not easy, and is very happy to bring you beautiful memories after separation~ Duoer's only hope is to use our professional and caring service to add a little happiness and beauty to your travel life. Atour, be a safe hotel, Duoer is also your eternal guardian, waiting for your next trip home~
Yishiwuchen
Superior Double Room
Checked in Sep 2024
Solo travelers
2 Reviews
5.0/5
Outstanding
Posted on Oct 7, 2024
The room is very big! The shower and toilet are separate! When I wanted to take a shower in the middle of the night, because the hot water direction was not marked in the bathroom, I accidentally thought that the water could not be heated up. At 12 o'clock in the middle of the night, they actively solved it for me! The takeaway I ordered in the middle was also delivered to me as soon as possible by the robot! I also enjoyed the foot bath activity for 18 yuan (¬◡¬)✧
Original TextTranslated by Google
Response from Property: Countless beautiful memories of the scenery on the road will start from Duoer. I look forward to your stay again~ Please believe that the flowers in the world will bloom, and beautiful things will run towards you. The time is right, the breeze is not dry, and I am grateful for the encounter. Duoer welcomes you again with a bright mood. Here is a cup of good tea, a comfortable bed, silent company, love does not need more words, I just hope that you will wake up from a sweet dream every morning in Duoer and embrace the sunshine~
Guest User
Superior Double Room
Checked in Sep 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on Oct 3, 2024
Very good service. I always stay at Atour Hotel. The service is of the same standard everywhere. Very good. I highly recommend it. It is near Wuhan University and convenient for travel. It is very good. The front desk service is also good.
Original TextTranslated by Google
Response from Property: Dear Duoyou, hello! Duoer has received your five-star praise~ Thank you very much for your affirmation of Duoer's home! Thank you for your praise of Duoer's home~ Duoer's home is located on Bayi Road, Wuchang District, in the center of Wuchang. Get off at Xiaohongshan on Metro Line 8, and walk about 3 minutes from Exit B to Duoer's home~ It is also very convenient to go to various attractions. Duoer's room facilities and equipment are built according to five-star standards~ In order to make the guests more comfortable, the room bedding is all Plante, which fits the human body curve deeply and gives you a high-quality sleep. You can buy the same style in our Yaduo Mall~ Duoer's home must not only do its job well, but also must always pay attention to the needs of every guest who comes to the store, provide you with the most intimate and high-quality service, create some surprises for you to make you live comfortably and have fun, and treat every guest like your own family~ We all adhere to the user experience as the core of the hotel, and hope that every guest can feel our enthusiasm and thoughtfulness! Looking forward to meeting you next time~ See you there!
Guest User
Jimu City-View Double Bed Room
Checked in Sep 2024
Family
16 Reviews
5.0/5
Outstanding
Posted on Oct 2, 2024
The room layout is reasonable, comfortable, clean and sanitary. It is also convenient for children to do homework during the holidays, but the lighting is a bit dim. It would be great if this detail could be taken into consideration.
Original TextTranslated by Google
Response from Property: [First choice for business trips] Thank you very much for choosing Atour. Your satisfaction makes us extremely happy; your recommendation makes us feel extremely honored. Atour can win your love, and we know that only with unremitting efforts can we do better. Let more friends recommend it! Duoduo will work harder to be more exquisite and surprising, and look forward to visiting Atour Hotel again.
Anonymous User
Executive Room (2 Beds)
Checked in Aug 2024
Family
12 Reviews
2.8/5
Posted on Sep 8, 2024
If you want to have a good sleep, it is recommended to change hotels. 1. The sound insulation is very poor, and there are sounds from all directions. Including but not limited to the voices of the neighbors, the sound of doors closing in the corridor, and the footsteps upstairs (very loud, comparable to elephants). It is recommended to bring earplugs. 2. There is an indescribable stench when you walk into the corridor, and the room is even more smelly, as if the aunt used the toilet mop to sweep the entire hotel, and this smell lingers for a long time. Opening the window, ventilation, and exhaust are all useless. It is recommended to wait for your nose to adapt to it and not smell it for a long time. 3. The lights are so dim that you look for switches everywhere and think you didn't turn them all on. The only service that is okay is that the requirements can be basically met
Original TextTranslated by Google
Response from Property: 您好,首先感謝您選擇我們酒店並抽出寶貴時間給予我們反饋。非常抱歉您在入住期間出現了噪音、異味的問題,影響了您的休息體驗。我們深知安靜的休息環境對於每位客人來説都是至關重要的,這次事故我們深感自責。您房間的隔音和異味問題我們已經認真記錄並進行了內部整改排查。確實有些房間存在隔音效果不佳的情況。因此我們也將採取更換隔音設備及裝修耗材等方法來改善酒店體驗,我們非常重視您的體驗。為了彌補您的不愉快體驗,我們也願意為您提供補償來表達我們的歉意。最後我們衷心希望您能夠再次光臨我們酒店,並體驗我們改進後的服務。祝您生活愉快。
Guest User
Superior Double Room
Checked in Aug 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on Sep 7, 2024
Facilities: The decoration is a bit old, and there are no smart devices, but they are all in good condition. The lighting is a bit dim, and the air conditioner smells a bit when you first enter the room. Hygiene: Clean and comfortable environment, no need to worry about Atour bedding, as comfortable as ever, and I plan to buy a pair of pillows at home. Environment: The public environment of the hotel is also very good. The front desk also provides introductions to major attractions, including distances and routes. In short, it is very considerate. Service: We checked in on Thursday, and the receptionist was very considerate to upgrade our room type and give us breakfast. Finally, the front desk also helped us to check out late. Atour's service made us feel at home, and we will choose Atour next time we travel.
Original TextTranslated by Google
Response from Property: 細水流年得光陰,一花一世界,一葉一追尋,朵兒非常願意給您一段清凈美好的時光,我們的願景是總有不期而遇得温暖,就是讓您住的舒心,感受鄰里家人得温暖。微笑的眼睛才能看到美麗的風景,簡單得心境才能擁有快樂得心情。感恩相遇,朵兒再次等一個有故事的你~