Campanile Wroclaw Centrum

Campanile Wroclaw Centrum Reviews

Campanile Wroclaw Centrum

26, Ślężna STR, Wroclaw, 53-302, PolandView Hotel Details
Campanile Wroclaw Centrum
Campanile Wroclaw CentrumCampanile Wroclaw CentrumCampanile Wroclaw Centrum
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Campanile Wroclaw Centrum Guest Reviews

3.9/5
Good
36 Reviews
Verified reviews
Location3.9
Amenities3.9
Service3.9
Cleanliness3.9
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All reviews(36)
Positive reviews(13)
Reviews with photos/video(3)
Negative reviews(3)
Almudena DR
Standard Twin Room
Couples
2 Reviews
4.5/5
Great
Posted on
The hotel is well located, less than 5 minutes from the bus station and one block from the train station. The room was very warm in the middle of winter, the bed was comfortable, the towels were clean every day, and there was a large desk with a lamp. I missed a plug on one side of the bed, but the other side did have a plug. A very positive point was that there was free mineral water, tea bags and instant coffee, and there were also cups and a kettle.
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Guest User
Standard Twin Room
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on
The price is not high and the location is convenient, the bus station is just a few steps away.
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Guest User
Standard Double Room
Travel with friends
1 Reviews
4.7/5
Amazing
Posted on
good location, water, tea in the room, clean bathroom, friendly and helpful staff, on-site parking, only stained floor covering, and a strange, unpleasant oilcloth pad on the bed mattress, the hotel should think about a different pad, because we felt uncomfortable.
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Guest User
Standard Double Room
Business travelers
2 Reviews
3.2/5
Posted on
The room was dirty, and there was also a musty smell of dampness in the room. Breakfasts are very good
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Guest User
Other
4.0/5
Very Good
Posted on
A good place to sleep for a reasonable price. It is not a hotel for the very demanding but it is tidy, has a restaurant and all the basic amenities. It is very well located in relation to the main tram and bus routes as well as national transport. We were there for a short weekend from Sunday to Monday.
ingvar_kamprad
Family
4.0/5
Very Good
Posted on
Good hotel with good price. The room was clean, and quiet but one towel was a bit dirty, but it smelled fresh, i think it was something from washing machine, it's acceptable for me, because hotel was full. Staff of the hotel was nice, there was a good choice for breakfast, they had good and fresh bread. I would give 5 stars, but for now I give 4 because of the towel.
Response from Property: Dear Guest, thank you very much for your review! We are glad that your stay was successful. We hope that in the future we will again have the opportunity to welcome you as our guests. With respect Hotel Campanile Wrocław Centrum
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243ww
Solo travelers
5.0/5
Outstanding
Posted on
by a trip I stayed twice at the hotel--a pleasure! By the second stay I got even a better room, with bathtub. The room is simple, and the bed is comfortable. The location is very good, easiely to get in the city center. Good transportations around. The breakfast is really good. Just like the hotels in France. I would like to recomand the hotel for the other people.
Response from Property: Dear Guest, thank you for your review. I am pleased to learn you enjoyed your stay with us and we are waiting for your next visit. With kind regards, Julia N.
Roseburden23
Travel with friends
4.0/5
Very Good
Posted on
It was good for the money! We read the reviews before hand and were a little worried what we were going to, but it wasn’t as bad! We had three rooms and we couldn’t complain about any of them! They were clean, and I think it’s been refurbished. The towels were a little rough and there weren’t a lot of plug sockets, apart from that 4/5!
Response from Property: ear Guest, thank you for your review. I am pleased to learn you enjoyed your stay with us and we are waiting for your next visit. With kind regards, Julia N.
Jeff S
Solo travelers
3.0/5
Posted on
The hotels core business seems to be short stay coach trippers and car visitors. It has a large car park and is a great stop for the overnight visitor. However, although I cannot fault the rooms in general I do have a few issues:- 1. The shower is in the bath, which is easy to get in and out of if you are a youngster, however there is no slip mat in the bath nor is the a grab handle to assist you with getting in and out, so if your of the older persuasion then you might find it difficult. 2. There is no fridge in the room. 3. Breakfast is at best average. 4. The bar can close early. 5. The rooms do not appear to be cleaned unless you put the clean handle message out for the maid. Mine wasn't cleaned whilst I was there...3 nights. I'm being super critical..but it's sn honest experience of my stay.
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Response from Property: Dear Guest, thank you for your comments following your visit. I am very glad to hear that overall you enjoyed your stay with us. I also regret that your stay may have been less to your expectations in certain areas and for that I sincerely am sorry. Thank you for choosing our hotel. It was a pleasure to have you as our guest and we sincerely hope we can welcome you back soon. Best regards, Julia N. General Manager
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Guest User
Other
1.0/5
Posted on
The room number 305 was very dirty. Not possible to walk on the carpet, mold growing in the AC, mold on hangers. When I asked for a change I was told that no rooms left, talked with the staff again at 8 in the morning as they asked, they said they'd definitely keep a room for me after 12pm and that I'd be able to get it when I come back from work. I come back to the hotel at 4pm just to be told there was no room left. I did exactly what they asked me to do to get a clean room and again got rejected. I wouldn't be able to sleep there another night. The problem was resolved after my Polish friend came to help me. I have a feeling the staff treats foreigners differently. I was disappointed and my stay was completely ruined.
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Response from Property: Dear Guest, thank you for taking the time to post this review. It really matters to us that our guests enjoy every aspect of their stay. I would like to apologize that on this occasion our hotel fell far short of your expectations. Please be assured that your feedback is very much appreciated as it enables us to improve standards. It is a shame that your stay was unsatisfactory to you but we hope we have the opportunity to restore your confidence in us should you choose to stay with us again. Best regards, Julia N. General Manager
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Guest User
Other
3.0/5
Posted on
The rooms were clean and nice, but the room had no chair, no towel for hands. Room for 2 adults and one kid got only one bed (no additional one, or no one big bed). For 3 people we only got 2 towels in total. You need to pay for parking 45zl/day even when you are accommodated here. Breakfast is also very poor for the price of it. You only get 2 paper cups for the room.
Guest User
Other
2.0/5
Posted on
Bad experience. They made me paid twice meanwhile my company had already paid the accomodation. Nobody to explain me at the reception how to get the repayment. Still not repaid now. Bad customer care service.
Guest User
Business travelers
3.0/5
Posted on
Coming from the train station, it was painful to get here; without a local guide, not possible. Due to traffic construction, almost impossible with a car. But it is situated at a quiet corner. Small lobby, staff ok, but not great. Elevator did not work; my room was on the 3rd floor, looking out to the inner courtyard (lots of green). Spacious room, bed alright, though a bit hard. All clean, bathroom fine. Big tv screen. Plain room, no frills. Breakfast very nice, but standard. The staff was not good; tended to forget the spoons or salt. Wall to neighboring room paper-thin. The second night, a group of noisy men stayed there, terrible; talking loudly at 5:30 a.m.
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Guest User
Family
4.0/5
Very Good
Posted on
Das Campanile zeichnet sich durch eine gute Lage relativ zentral (4 Straßenbahn Stationen zur Altstadt) aus. Die Mitarbeiter sind freundlich, die Zimmer sind ausreichend groß und ruhig. Das Frühstück wusste auch zu gefallen. Die Preise sind zivil.
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Guest User
Couples
1.0/5
Posted on
Hotel carino, si presenta bene: struttura nuova e moderna. Personale giovane, improvvisato, poco disponibile, insomma lavativi con picchi di insofferenza Ho perso la chiave della stanza la ragazza alla reception ha piantato una grana infinita sbuffando e lamentandosi Secondo giorno la stanza non viene pulita e viene lasciato un solo asciugamano pulito in una stanza doppia. Non viene fatto letto ne passata aspirapolvere. Men che meno il bagno …. Non vengono lavate le tazze ne lasciate bustine di caffè/zucchero per il bollitore in camera Pomeriggio, verificato tutto ciò, andiamo al bancone dove la ragazza ci dice che entro la sera avrebbe mandato qualcuno per portare asciugamani e bustine di caffè Rientrati alle 23 tutto come prima Scendiamo di nuovo , altra ragazza che non sapeva nulla di tutto ciò Ci da due asciugamani e ci dice che non ha caffè perché la donna delle pulizie si è fatta male Fatta male al singolare? Una sola? Hotel di cinque piani si ferma se una persona sta male??? Il caffè lo porta lei da casa???? Mi meraviglio di come il nome campanile sia caduto in basso Da ora in poi : mai più ! Assolutamente da evitare
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Response from Property: Dear Guest, thank you for taking the time to post this review. It really matters to us that our guests enjoy every aspect of their stay. I very much appreciate your honest feedback, and I am deeply disappointed that in this instance we failed to exceed your expectations. On behalf of the team we would like to apologize for any inconvenience caused to you and please rest assured this is not the usual standard to which we operate here. It is a shame that your stay was unsatisfactory to you, but we hope we have the opportunity to restore your confidence in us should you choose to stay with us again. With kind regards, Julia N.  
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