Tsung Wen
August 25, 2024
In fact, overall I think it is a very good hotel. The decoration of the room is very classic European style, but there are some small shortcomings that make me really angry! But I must admit that overall I am very satisfied because it is still very clean, the room is quite big, the location is good, and the Wi-Fi is very fast.
1. The attitude at the front desk is very bad. When I checked in last night, the boy didn't smile at all. He was impatient with my requests!
I think that as a hotel, you should have the most basic service attitude when facing guests, and you should have the most basic smile between people, but he gave me the feeling that he hates this job at all.
2. There is no sound insulation between the rooms. In the room he gave me at the beginning, the two people next to me spoke very loudly. I could hear them clearly in the room. I asked to change rooms, but he ignored me. She said there was no way to change, but later I was aggressive and really got angry. I said I wanted to change rooms, so she gave me room 806.
3. You can basically hear the sound of the tram outside in the room, but it is quiet at night. The sound of the tram comes again the next morning. Fortunately, it is not serious.
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