Hilton Boston-Woburn Reviews

Overall it was a very pleasant hotel to stay and very clean, however the area itself does not have many shops or restaurants and it is a necessity to drive everywhere. The swimming pool looked nice but was closed until it reopened on the day I checked out.

I booked for 2 days stay, the 2nd day afternoon when we came back from outside, the room has not been cleaned, also no new towel or cups were provided. I have called the front desk, she said that they only clean room once for every 4 days. We have paid 4 stars hotel price, but only get one star service. Very disappointed.

Excellent service, nice atmosphere

Great stay! Room was very clean. The bed was nice and comfy! The restaurant was yummy too!

Very pleasant stay…the restaurant Matador was excellent and staff amazing!

It's good for children to go to school. It is worth recommending.

The shower head is pointed directly at people, and the hot water will only come out slowly when you turn it to the end. Boston is not very hot in May, and there is no space to hide. The cold water is not pleasant. This is a flaw. The room was originally provided with two bottles of drinking water every day. There was one on the first day, but I found that it was not there when I went out the next day. I also gave a tip. I don't know why. I was too tired to negotiate.

The room is relatively large and the facilities are okay. However, the hot water is not hot and the air conditioning is not very effective. The air conditioning is a bit noisy. The most useless thing is the balcony room. The balcony is above the restaurant and has no view. It is a bit noisy. There is a free parking lot and I didn't have breakfast. I looked at the restaurant. Nice room. There is a coffee machine and a refrigerator. There is no bottled water.

The room was nice, but we were given a room at the doorstep for a family with children, which caused us to have a bad sleep every night. There were many drunk people talking at the door in the middle of the night. I complained to the hotel front desk, but they had a very bad attitude and did not provide any help. They said they could not help me. ... It was terrible. Not recommended.

The company's designated hotel for business trips was not clean enough even after leaving a tip. It was quite old.

Overall, it's average. One of the floor tiles in the bathroom is broken and is sticking up. There's blood stains on one of the bath towels, which haven't been cleaned. The sound insulation of the room is so poor that even the neighbor next door woke me up while taking a shower at night.

Very good experience, beautiful architectural design, clean and tidy rooms

Very well decorated hotel, very good restaurant available within the hotel. Large and very comfortable rooms. Breakfast with many options and very friendly and helpful staff. I recommend!

A very distinctive hotel with American service for breakfast!