Delta Hotels Whistler Village Suites Reviews

The lights in both single beds were not working, and despite my repeated calls to the technician for two consecutive days, nobody came to fix them. Throughout my five-night stay, the room was only vacuumed twice, despite the fact that there was hair scattered around, particularly in the toilets. Additionally, there were visible marks on the floor from spills caused by children. The person responsible for cleaning used dishwashing detergent in the dishwasher, resulting in an excessive amount of foam overflowing from the machine and creating bubbles leaks in the kitchen floor.

Very nice hotel, good service and amazing location if you want to ski or snowboard

The room is very warm, with light-colored interiors and a strong festive atmosphere around it.

Various facilities are relatively complete, and the staff's service attitude is very good. It's a bit of a walk, but the hotel has a shuttle bus, which is very convenient.

The room layout is very good, a family of three is very comfortable, the biggest highlight is that there are washing machines and dryers, suitable for skiing.

ok, not bad

can really do

Pool was under repair 3 of the 4 nights we were there. Kids were really disappointed, there were options to use their pool nearby but night swim and hot tub was difficult. Overall it was disappointing

Ended up in a one bedroom suite that seemed to be handicap accessible, but not the room type I requested, and no other options to choose from: no furniture for clothes, no vanity in the bathroom, and no base cabinets in the kitchen. The cabinets were falling apart and there were stains/water marks on the ceiling. Disappointing for a Marriott property and not worth the price. Location was good and on-site restaurant was great. Hot tubs and pool were a plus.

This is an older property but it was a great option for the Whistler ski area. The cleaning staff were wonderful. The fireplace in the room was really nice. The shuttle driver Matthew was so nice and friendly and informative.

We love the Delta for location and we appreciate the washer/dryer in room for ski clothes. The housekeeping staff were very friendly and helpful. All the staff were great. We were disappointed the there were issues with the pool and hot tubs during our stay. We used them a couple times. But a few days they weren’t heated and we couldn’t use them.

We waited for over 30 min to check in because of long lineups…. had to park illegally in order to get somewhere close to the entrance for valet parking. One ice maker on the 2nd floor didn’t work and the front desk staff had no idea that there was only one. Room staff knew it was broken but didn’t offer to fetch any. After 20 minutes of running around and 1 hr of waiting for an ice delivery…we checked out. Hallways stunk…waited ages for an elevator and finally took the stairs. Not worth $2,200 for a 2 bedroom suite for ONE NIGHT! They even charge for morning coffee! This was a Christmas bucket list trip. Terrible!!

my friend group enjoyed the excellent hospitality in the hotel. Staff members were very friendly and offered their sincere assistance in many ways. We will recommend this hotel to others. Thanks for making our stay in real resort like experience!

We are returning back to Whistler for celebration. Loving Delta Hotel locations. We stayed at a suite with fireplace, which is very comfy. Hotel hosts deliver celebration message and surprise us. This is so sweet! Thank you so much for the staffs from front desk, Debra(?), and a guy that fixed our TV connection. They are friendly and very supportive. This year, Delta hotel went above and beyond my expectation compared to last year. I'm so happy coming back again. Thank you for staffs detailed and sweet organizations.