Hotels near Birnbeck Pier information outlet, Weston-Super-Mare

Breakfast started with plated service, which was outstanding. The sausages were flavourful, the coffee refreshing, and the table impeccably clean, with all sauces neatly arranged. Alex and Anna gave me a warm welcome, helped me settle in, and remained attentive throughout, maintaining excellent eye contact while expertly managing interactions with other guests. As the morning grew busier, the service transitioned seamlessly to a buffet. The eggs, bacon, and breads were fresh and plentiful during the buffet, ensuring a consistently enjoyable experience. While the food was excellent, the exceptional service from Anna and Alex truly stood out—bravo!

Loved the sea air so much me and my partner wanted to stay another night and it was extremely simple to book another room after checking out! Reception staff also helped in giving us the best deal.

This was our 4th visit/break here in the last 12 months. This was the first fri-mon stay(3 night) as we would normally opt for the 4 night mon-fri. However this was their first West End break and we were not disappointed (unless you ask if we had wished it was longer). We, as always, booked club rooms. This gives a better quality room, early check-in, bottle of wine, tea, coffee and milk etc, and a newspaper each day. Having said that we have met others who regularly use the standard rooms and have never heard any complaints. The entertainment, as always, was first class, and plentiful. There was daytime entertainment, quizzes, games etc and karaoke during our stay. In addition there is a chip and putt course... although there are no ”greens” , which often adds to the fun(or pain). There is a crazy golf course and an area for boules. Indoors there is a pool table, snooker room with ”free light” and a couple of table tennis tables. The swimming pool hasn't reopened yet but it is not far off being completed. The bar, cafe and reception staff are extremely helpful and always have a smile and greeting for us. The bluecoats work hard to keep us all entertained. Finally a word about the guests. Yes, the majority of guests are boomers, so if you don't like words and phrases like ”after you”, ”please”, ”thank you”, or don't like the door being held open for you (whether male or female), maybe this place isn't for you. The guests here are polite and cheerful, just the way we like it

We stayed overnight in Weston super Mare en route to Devon the next day. The location was ideal. The room was good and we enjoyed breakfast. The staff were very helpful.