Explore Other Travelers Reviews of Westminster Hotels

Fairfield Inn & Suites Denver North/Westminster
4.2/598 Reviews
Reception staff friendly. Really liked the offer of free cookies in the lobby and have not seen this at other Marriott properties. I had seen there was a Cracker Barrel restaurant nearby and asked if there was one but receptionist said she didn’t know. Turns out it was across the road! We used the pool and jacuzzi. Tiles were very dirty especially in the jacuzzi and ceiling and walls had large areas of peeling paint which detracted considerably. Breakfast was standard. Annoyingly the attendant kept standing in the open kitchen doorway hovering and pacing - unsure why. The worst thing was at 8.30 the reception staff came over and helped themselves to a big plate of breakfast and cooked some toast. This was at a time when other guests were eating and it meant the front desk was unmanned at a peak time when people were checking out. Another staff member then came and filled her drink bottle with free juice. Very bad look. My biggest issue was the thin walls and the noises from other rooms. The room next door had the TV on loud and I ignored until midnight thinking it would go off but no, it was on all night. I ended up knocking on the room door and received no response. I then ‘chatted’ online at 1.37 a.m and asked if someone could call the room or do a check. No response. I called front desk several times but no answer. An hour later at 2.27 a.m I got a chat response saying was it resolved. No it was not but still nothing happened. The next morning at 8.30 a.m I sent a chat about it as the receptionist was having her free breakfast. No response. As a customer services manager in a large National company and a Marriott Gold Elite level member I find these actions fell well below the mark for a Marriott property.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How to get cheap hotels on Trip.com?

    There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

  • What is the way to get lower prices at hotels?

    Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

  • How many hotels are listed in Trip.com?

    There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!

  • Can I cancel or change my hotel reservation on Trip.com?

    It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.

  • How do I contact trip.com customer service?

    You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.