Courtyard Hotels in Waterbury

So I had an issue or two yet I am still going to give this hotel a great review. Why? Simply out the staff. The manager Carlin Holness stepped up and calmed me down when my credit card wouldn't work. International card more than able to take the cost by the way. My sister tan into the same issue at this hotel on another occasion. It happens sometimes when traveling so who knows? Anyway she calmed me down and sorted me out and in 10 minutes I was happily set up in my room. I had a few issues with ny keycard an access to the room and she had someone on it in 5 minutes to fix it. Both he and housekeeping were incredibly pleasant as was everyone else from the security to the ladies serving at the bistro. Customer service at this place is 10/10 starting with Ms Holness. The beds were comfy, the room had a fridge which is always a plus. Tv allows you to watch cable or plug in to watch your own netflix or amazon prime. I didn't use the fitness centre but it had good equipment. A wedding and some other events were going on while I was there and it was not in the least disturbing regarding people, elevator access or noise. Very well managed. They have food available cooked to order most of the day as well as a little convenience store in the lobby for emergency essentials pr snacks. I had meant to ask if a microwave is available but forgot as they have foods in there that can be heated up. Overall excellent sleep, great shower and shower products were lovely!!! Waterbury was a stop over for me and the hotel made it an enjoyable comfortable stay.