Hotels near Naval Heritage Center, Washington D.C.

In summary it’s a pleasant, very well-located hotel, and FOH staff work hard to keep customers happy. But poor fit and finish in rooms, chaotic housekeeping, billing issues, and slow customer support aren’t in keeping with the luxury positioning. In depth: Reception staff were superb: friendly, helpful, professional, and a surprise upgrade to a suite was most welcome. The restaurant is also very good and its staff, while occasionally overattentive, do a good job. Location couldn’t be much better for easy walks to a plethora of DC’s sights, museums, restaurants, shops, and transport. The rooms lack a luxury look and feel. They’re spacious and afford impressive views, but blandly and sp****ly furnished in a way that feels very cost conscious. Sound insulation is poor, to the extent that conversations and TVs in neighbouring rooms are clearly audible, as is street noise during peak times. Water pressure is extremely low, so the rain shower is rather more like soft drizzle . As with other Hilton hotels since the pandemic, there’s no minibar, no menus, no guest directory. It all feels rather spartan. Housekeeping is poor. Carpets and soft furnishings seemed grubby. The sofa, in particular, had several stains that looked like they could be removed if anyone cared to try. Clean glasses placed in the room had lip marks on the rim. Our coffee supplies were often not replenished. The second time we mentioned it, on returning to our room, we found two plastic bags stuffed with coffee, sugar, and cream dumped on the table — a distinct “here, stop bothering us” vibe. The breakfast, though very nice, is costly if you’re not getting the Food & Beverage Credit. There’s no end of alternatives nearby. There’s an obligatory 25% tip plus $5 delivery on room service. Laundry costs are such that I found it more cost effective to simply buy some extra clothes. Finally, our Food & Beverage Credit wasn’t applied to our bill. Hilton don’t answer replies to your receipt, so you have to fuss with corporate contact centres, chatbots and web forms. Took nearly a week to get a response, though to their credit they cleared our food bill as a goodwill gesture.

The hotel is in a very good location with convenient transportation. It is very close to downtown Washington DC and the Convention Center. It can be reached in a few minutes. It is also close to the airport and train station. It is the best choice for meetings. Although the facilities are not too fashionable, they are very clean and hygienic. The breakfast is very rich and delicious, worth recommending to friends.

My spouse and I have been staying at the DC Capitol Hill for 10 years for work and pleasure because it's centrally located, friendly staff, and the rooms are spacious. And because Teresa at the front desk always goes out of her way to greet us, and chat. It's always a pleasure seeing her, and her beautiful smile. We stayed there recently for one night on August 17th, before driving to Southern MD to attend a family wedding on August 20th, 2022. The next morning Teresa greeted us in the lobby as we were headed to the restaurant for breakfast. We talked about one another's family and life. At checkout that morning we mentioned to her that we were returning on August 22, 2022, for one additional night before returning to Seattle, and could she block us a nice room. She asked us to call prior to returning to the hotel and she'd check availability. While driving back to DC. from Southern MD, I called the hotel and spoke with Darius Foster. During our conversation he informed me that Teresa was off today, and that he'd remembered us, and that he would block a nice room for us. When we arrived at the front desk Darius was very friendly, and he delivered on his promise. We travel a lot and we always stay at hotels where we feel appreciated, and valued as a customer. Thank you Teresa and Darius for always making us feel special when we stay at your hotel. We'll be back and we look forward to seeing you both.

From the time Brysen handled the details of our check in until the time we checked out, our party (which had nine rooms for a weekend) was handled with thoughtfulness and care. The facility is beautiful and well kept. The location is wonderful and convenient to everything. However, the team working at the hotel made our weekend. They were gracious, welcoming and extended us every courtesy to help us to navigate a very busy weekend. Taxis to get us to the event? No problem. Room service with complicated orders? Done. Brysen even ran out to pick up an order for us when we unfortunately arrived during a time when the kitchen was closed. Literally going the extra mile. We were treated as honored guests and had a lovely time. Thanks to Lindsey for the no fuss checkout with so many details handled efficiently and politely. We will return happily to Sofitel DC on our next trip to DC.

I stayed at the Phoenix Park Hotel from June 26-28. There are three reasons why I enjoyed the stay at the Phoenix Park Hotel. The first reason is that it's super convenient since it's walking distance from the Metro and the Amtrak. The second reason is that the Dubliner is located in the Phoenix Park Hotel, which is another reason to stay in this hotel. The third reason is the rooms are very new even though the building is about 100 years old, which shows that the hotel is committed to invest in making the hotel updated for patrons to stay in.

What an amazing property!!!! The moment we pulled up to the property the stellar service and red carpet was rolled out! The door man Mohamed a true veteran and class act! He shared all of my options as a guest in reference to my parking and ultimately provided us with a reserved parking spot right in front of the building bravo bravo sir!!! The check in process was just as stellar with our friend Frank Poku he is all a guest service agent needs to be professional, courteous, with so much knowledge of the area and the property itself!!! The room was fantastic, clean, spacious, and a perfect location on a high floor. This will be our property of choice for every DC trip moving forward!!! tProfessional,

You have to come to Infamy omg! it was so wonderful we had the best service ever from Donna, Luca, Iyana… we hung around for a few hours and had amazing cocktails and wonderful service, Chris the manager came over to offer us a last call at 1130 just to make sure we were happy the whole staff gives off excellent energy and really engages with us

The trip was great and the stay at the hotel totally contributed to this. I would recommend the hotel and will also stay here again.

Come to DC to live in Park Hyatt for 3 days. The area where you are located should be good. If you take a taxi, you can't go anywhere, but if you take the subway, there is still a distance from the subway station. The doorman is more welcoming. The only drawback is that the three nights of staying in the hotel did not change the toiletries once.

We chose the Hilton because of its location at DuPont Circle and proximity to the metro. It was perfect. Very clean and excellent service. We had a corner room with large windows and a nice view. We weren’t able to check in early and still have our chosen room but we left our luggage with the bell captain, parked and went off to explore on foot for awhile, taking the advice from a helpful front desk clerk for a nice place for lunch close by. Everything was close by. It worked out perfectly. The price of the hotel was excellent too which offset the cost of parking ($56/day) in the garage below where the car stayed for the whole trip. It was very easy to park and get back inside. The restaurants looked lovely but we didn’t eat there. There were just too many local choices and we were out walking most of the day. The bell captain was helpful in getting us a cab one cold evening when my Uber app was be working well. He went outside in the cold until he was able to hail one for us (comparable in price to the Uber we would’ve taken) Lovely stay. Highly recommend.