Hotels near Smith St, Warwick

Stayed for a couple of days whilst we visited local historical sites. Room was excellent as was the pool and general facilities. Was surprised the bar evening menu is the same as the main restaurant - seems little point in not availing oneself of the restaurant since it is much nicer and costs nothing more! Many thanks to the bar staff (who sang happy birthday) and Rieann and Ionda in the restaurant for their friendly service.

We have stayed at this hotel on three occasions now (once with Shearings and twice independently. On arrival the receptionist was friendly and asked how our journey had been as weather was awful. We stayed in the modern block room 63 and were very happy with the room. The hotel is being refurbished and you can tell. The carpet fitters were there during our stay and the entrance to the block is clean and fresh. On arriving in the room we could only see one set of towels and we had a problem with our Tv but the receptionist came immediately to our room to help us. The second lot of towels were in the wardrobe. Our room was very clean and spacious. The only one thing more hangers would have been useful. We had evening meal in the restaurant. The food was very good. Myself and my husband had the ham hock terrine followed by blade of beef and myself had scampi. Food was hot and a good portion size. We both enjoyed our food. Staff were efficient and helpful. We had breakfast two mornings. It wasn’t buffet as we had had previously due to hotel being quiet but you could order hot food ie full English. There were fruit juices cereals yoghurt fruit continental meat and cheeses also alongside bread to make your own toast and pastries such as croissants and pain au chocolate. You get your own drinks from the two coffee machines which are easy to use. We had a drink in the bar both nights but the first night it was just us and another gentleman. It was slightly busier the next evening. The cleaner who serviced our room was also pleasant to us. We enjoyed our stay and would return. I know that some of the reviews on here are harsh but we had an enjoyable break. Mr and Mrs King

In the countryside in Stratford in a beautiful timber beamed building. The room was dark but spacious. We had the family room with a double and two single. Breakfast was included. No menus but the waiter said any English breakfast combination which was great. I had two poached eggs. The only problem was a lack of communication regarding the usual route to find the hotel being closed due to road works. Navigating a one way system in an unfamiliar town with no email or call to let us know how we were to get to the hotel was extremely stressful and put us 1.5 hours behind the schedule to arrive. This could have been sorted if the hotel had contacted trip.com with the landline provided at booking and explained about road works so I could have been forwarned.

We came back again for three nights, accompanied by my two young children. We always have a great time, it is so safe for the children and fellow people staying and staff friendly. The children felt they had a lot of freedom in a welcoming environment. Nice and close to Stratford, a lovely place to explore. We stayed in the accessible room on the ground floor near reception. My only gripe is that the room was not what I would call properly clean on arrival. There was quite a bit of dust on fixtures and fittings and debris under beds etc. The bathroom could also do with a deep clean. Either the cleaners are not trained/doing a good enough job and/or they are not properly supervised. Also, I got totally confused by the signage in the kitchen about turning on the extraction fan above the hops when cooking, but it failed to point out that the hob would indeed NOT WORK without the fan on, which is a different message altogether... I turned on all the hobs and even told the person at reception they were not working, only to be told the fan needed to be turned on for them to work. It wasn't just me who was confused, the next person who entered the kitchen had the very same issue! We hope to be back soon.

A spotlessly clean room, in an excellent location, within easy access to Coventry & Warwickshire. This was our first time staying here, so the peculiarities of having no one on site, was a little daunting prior to arrival, but the information we received ensured there was nothing to worry about. The access code allowed easy entrance to the building and our room (room 7) was spacious and spotless. There is ample parking in front and at the rear of the property and we found everything to our liking. One special mention needs to be the ease of access in to Coventry from here, with the route through the new ”JLR access road” meaning that there is no need to go on to the busy A45 at all, as it brings you out at the London Road, so the CBS Arena and City Centre are easily accessible, as is Kenilworth/Leamington & Warwick plus Rugby and the M45 is only 15 minutes drive. All in all we were really pleased to have found this little gem, with a couple of pubs & restaurants within walking distance, it is very good value for money.

Stayed for 1 night to ”get away from it all” and left exhausted we paid close to £200 for one night we placed in the coach house the room was nice when we first looked high ceilings and lovely window however after being in there a little while we noticed it was very dirty, there was a boiler in our room which must have supplied the block with hot water which noisily refilled throughout the night , my partner hardly slept at all, the spa facilities were also dirty and reminded me of a average public swimming baths, the decking was mouldy, there were so many missing tiles in the pool , the gym equipment was unsafe the bench press not being fixed to the ground , dinner was not a great experience , staff were very friendly but the starter that came out was completely different to what was described in the menus and actually inedible when we told the waitress she just ”oh sorry ” and took it away , We have emailed the hotel manager Herman to tell him how disappointed we were , but he hasnt responded

We stayed there two nights and there were 4 of us thus two, Deluxe rooms were booked. Absolutely nothing, except the size, was anywhere near Deluxe. The seats of the bar chairs were stained badly. The fridge in the room was empty, not even a bottle of water. When I asked if they had forgotten to fill it, the receptionist, totally disinterested, answered that they didn’t do that anymore and if we wanted a bottle of water, we had to ask for it at the reception. It was free but only on request. The second day we returned from a long day out to find the room and bed not made up and the bathroom exactly as we had left it.. again at the reception, where I was told that that also was only on request. We have stayed in very many hotels this and also in past years but this was just totally at the bottom of the list even though it was one of the most expensive. €1,000 for two nights. There were no lights on the dark path around the hotel.All in all a discrace all round for any hotel, not to mind a, so called luxury hotel… terrible. Booking.com only mentions our favorable comments and that were ..Good beds and pillows and perfect location. Had I read any of the more honest reactions, I would never have chosen this hotel. Hospitality was totally lacking, just as the honesty on the Booking.com site. Sad after many years of loyal use and satisfaction.. very disappointed this year !

I’m sorry to have to write a less effusive review than previous contributors. First impressions of the hotel are very good with what seems to be a well presented interior, friendly and helpful staff, a comfortable ambiance and an impressive staircase to all the rooms. However, it didn’t take much to notice that the carpet on the stairs was old, becoming threadbare and needing a clean. This theme continued to our room. The room seemed impressive at first but was immediately let down by a strong, lived smell. I tried to open the windows, but they were in a poor state of repair and could only open a few inches and with some effort. The bathroom smelled of damp and the ceiling over the shower was damp, slightly mouldy and with peeling paint. It didn’t take much to notice that what was once a very good carpet was filthy and hadn’t been cleaned properly in years. The soft furnishings smelled lived in and were stained ( something I noticed about the upholstered bench in the restaurant too). I did report to the very nice member of staff on duty who said the hotel’s owners (a small chain called whose name I can’t remember), hadn’t invested in the property for years. The staff really were very friendly and apologetic. Such a shame.