Guest User
August 16, 2024
I thought this hotel was good, with a good location and nice rooms. When I left, I found that I had received a ticket for parking 10 meters away from the hotel entrance. They said there was a sign in German saying that we could not park there. We knew German, but we didn't see it. The waiter who received us looked very enthusiastic, but he actually watched us park without telling us that we could not park. Afterwards, I wrote to the official email, and they replied in a very arrogant way that it was my own responsibility, saying that their official language was German, and it was our own responsibility that we did not see it! This is outrageous!
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