Hotels near Mural José Régio por Daniel Eime, Vila do Conde

Santana Hotel & Spa is in reality a trap for the guest. Because of the lack of maintenance of the hotel AN IRON BAR FELL INTO MY FACE AND HURTED ME. I asked for the reeibursement of one night and Santana hotel offered instead a discount for the eventuality of me comming back. I do not live in Portugal and would not return to the hotel exactly due to the events and the hotel's refusal to recover its lack of care and respect for the guest who suffered an accident on its premises thanks to the lack of maintenance through a refund of the night, which would be what any establishment that cares for its image, reputation and guests would do. Also, during the heat wave that was taking over Portugal, THERE WAS NO AIR CONDITINING ON MY ROOM and I lost my night and my day of work. The hotel refused to reimburse my night.

We always find ourselves very warm in the hotel during our stays, but they should watch the Spa a little, because it is supposed to relax and not listen to people making noise. for the rest there is nothing to add, for us very well

A magnificent 3 stars, with service quality of 4, modern, very well located, with excellent rooms, very comfortable, well equipped, with many technological resources. Breakfast rooms are large and bright and high quality breakfast, without defects, with a variety of and permanent rest. There is a very friendly and available staff. Private parking and excellent access. To repeat.

Best thing is the location. Right across from the metro and the airport. Handy for an early morning flight. Receptionist just lovely, welcoming, friendly and as helpful as can be. I had a small room in the ground floor so bang bang bang went the front door all night. The aircon wasn’t working and the window couldn’t be left open with the curtains closed….it was one or the other, so a hot night. However the comfy bed made up for it. But the double room was tiny. Nowhere for luggage. But it’s a stop over for the airport, so one night is fine. Most importantly the room was sparkling clean (like new), really comfortable bed, smart decor and a really good shower in a shiny new bathroom. If anything though it’s a little over priced.

We stayed here for only one night since it's close to the airport. We arrived around 1am and the check-in was easy and fast. Comfortable, modern and clean room. Very quiet surroundings and extremely friendly staff. Slept like a baby. Would definitely stay here again if needed.

Due to price and proximity to the airport, I chose to stay here for a night while waiting for my flight back to the USA. Why due to price, might you ask? Well, doesn’t 63 USD sound amazing, especially since neighboring hotels were selling in the hundreds that same night? I tried booking that young-adult discount rate online prior to arriving at the property, which I knew was only available for purchase on the official hotel site but assumed I could easily get at the check-in counter as well. The site was down or not accepting my bank account for whatever reason, even after clearing all fraud protection freezes and things like that. Please know that when I say the following, I’m not putting direct blame on the individual staff members at Stay Hotel Porto Airport. I’m putting blame on the larger system. BUT it still needs to be said. I wish the staff could have quickly given me the $63 rate at the check-in counter, KNOWING I was having trouble with the website/app and should’ve been entitled to it with a better payment method. By the time I tried and tried and tried to get the rate to go through, the $63 rate had expired and the next best option was for $81, still exclusive to the app. And sure enough, know what happened when I tried paying for the $81? Still no luck. When the clock struck midnight, all hope was lost for a cheaper rate—the app reset its prices to the next night, and I had to pay a rate of around $100 at the counter to get a room right then. A valid argument could be to ask why I’m this picky about the prices, since when viewing it macroscopically, the differences aren’t that extreme. But I was traveling on a VERY tight budget. Every little amount counts a ton. And being at the end of my trip, my finances were in jeopardy more than they’d been at any other point in Europe. So I lost out on 40 bucks, which adjusted for non-backpacker inflation is 400 bucks. Or more. The last thing I’m going to add to the unfortunate pricing situation is one where I feel arguably the most disappointed about. Yes it’s apparently company rules not to book rates over the counter that are supposed to be booked online. But I didn’t feel that sense of sympathy or apology from either of the two employees at the desk. They were kind and friendly enough, which was expected—but when something goes wrong out of the customer’s control, I also expect clear, explicit concern and care to be verbalized. I don’t think they really “cared” that I missed out on a cheap rate because their company’s app payment portal malfunctioned. One of the ladies even told me (when I asked if this was a common issue with foreigners) that this scenario occurs roughly once each WEEK, which she labeled as not very common…but I beg to differ. I’m not saying they should fix the app issue…but they should’ve given me something like an apology. Quickly to fulfill my job responsibilities as an objective and comprehensive reviewer…the room was clean and comfy, the bathroom was spacious with

Soy una usuaria habitual de esta cadena y sin lugar a dudas es el mejor de todos los que he visitado. Diría más esta al mismo nivel o superior al de otras cadenas como AC, EXE o NOVOTEL que aparentemente pertenecen a un rango superior Quiero destacar la amabilidad del personal, la limpieza y estado de las habitaciones y en general el resto del hotel Superó con mucho mis espectativas

The hotel has a good environment and convenient transportation. Breakfast is also good, the price is very high, the rare thing is that the night is very quiet, the front desk staff is very good, you can experience it if you have the opportunity.

Porto hotels prices are quite expensive. On our recent visit there we decide to spend a couple of days in this hotel, so to see the off center attractions.The room price was very fair. The hotel is quite modern and also simple. Nice rooms and very clean too. Complimentary continental breakfast is served in buffet style. Actually there is not a true bar, but a ”bar corner” which is OK for a couple of beers or some wine. As we had a car, we are not able to comment on transport connections.

A well situated hotel on a traffic circle, with a very large dirt parking lot on the next street, just past the Burger King. The rooms are spacious, the beds comfortable, and the breakfast very varied, in small servings. The bathrooms are old fashioned and the stock of towels reduced to a minimum. The staff is not very experienced - when guests arrive at 2:30 am they let them have loud conversations in the lobby, that wakes up people sleeping on the 2nd floor, and even worse, they put them in rooms adjoining those already occupied. The hotel has 9 floors and was almost empty, but they don't even have the attention to install these customers on another floor or at least leave a break room, so we only went back to sleep after 3 am. The walls are thin and the conversation could be heard perfectly. Another sample of inexperience: the receptionist who went to see why our TV had ”no signal” suggested that the maintenance could deal with the problem (a broken cable) the next day, and looked like he had heard a bright idea when I suggested he go to an unoccupied room to get an identical cable, which he happily did.