Crowne Plaza Vientiane, an IHG Hotel

Crowne Plaza Vientiane, an IHG Hotel Reviews

Crowne Plaza Vientiane, an IHG Hotel

20 Samsenthai Road, Vientiane, 01000, LaosView Hotel Details
Crowne Plaza Vientiane, an IHG Hotel
Crowne Plaza Vientiane, an IHG HotelCrowne Plaza Vientiane, an IHG HotelCrowne Plaza Vientiane, an IHG Hotel
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Crowne Plaza Vientiane, an IHG Hotel Guest Reviews

4.7/5
Amazing
295 Reviews
Verified reviews
Location4.6
Amenities4.7
Service4.6
Cleanliness4.8
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All reviews(295)
Positive reviews(290)
Reviews with photos/video(66)
Delicious breakfast(38)
Great swimming pool(20)
Convenient location(20)
Perfect for business trips(15)
Easy to get around(13)
Close to airport(11)
Large rooms(7)
Friendly front desk staff(7)
Negative reviews(5)
Mingyouji
Standard Room
Checked in Oct 2024
Business travelers
58 Reviews
5.0/5
Outstanding
Posted on Oct 6, 2024
The room is very large and spacious, and the hygiene is clean. It is a good choice
Apicha
Standard King
Checked in Dec 2024
Business travelers
2 Reviews
3.2/5
Posted on Dec 31, 2024
Nice hotel but no big pool viewβ€¦πŸ˜…
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback. We're glad to hear you found our hotel nice. We appreciate your input regarding the pool view and understand that it may not have met your expectations. We will certainly take your comments into consideration as we continue to improve our guests' experience. We hope to welcome you back in the future.Sincerely,Murali ViswanathanCluster General ManagerCrowne Plaza and Holiday Inn & Suites - Vientiane, Laos.
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Anonymous User
Standard Room
Checked in Sep 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Nov 18, 2024
Good service very clean and very comfortable I stayed totally 2 nights
Guest User
Standard Room
Checked in Nov 2024
Solo travelers
1 Reviews
4.7/5
Amazing
Posted on Nov 23, 2024
I was happy with my stay there. Very friendly and well trained staff. Everything was fine.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback. I am happy you enjoyed your stay with us. It is indeed our colleagues that make a difference and create wonderful memories for our guests. We hope to welcome you back in the near future.Sincerely,Murali ViswanathanCluster General Manager, Crowne Plaza Vientiane and Holiday Inn & Suites Vientiane
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Guest User
Accessible King Room
Checked in Jan 2025
Business travelers
73 Reviews
5.0/5
Outstanding
Posted on Jan 9, 2025
The location is perfect and price is acceptable. I will choose again!
Yi Da
King Room Pool View With Lounge Access
Checked in Nov 2024
Solo travelers
28 Reviews
5.0/5
Outstanding
Posted on Dec 31, 2024
One of the best hotels in Vientiane Good food good service, strongly recommended!
Response from Property: Dear Yi Da,Thank you so much for your fantastic review! We're thrilled to read that you had such a positive experience with us. It's wonderful to know you enjoyed the food and service. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to Vientiane.Sincerely,Murali ViswanathanCluster General ManagerCrowne Plaza and Holiday Inn & Suites - Vientiane, Laos.
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World travelers
Standard King Room With Lounge Access
Checked in Jan 2024
Travel with friends
41 Reviews
4.7/5
Amazing
Posted on Jan 21, 2024
This hotel is in a great location, with friendly, knowledgeable staff, and excellent service. Well worth the price for the absolutely clean room and atmosphere. Will definitely stay again.
Guest User
Standard Room
Checked in Sep 2024
Couples
7 Reviews
4.7/5
Amazing
Posted on Oct 3, 2024
Lovely hotel, very welcoming staff. Pool, massage and breakfast all fantastic
Gabriel Manet
Standard Room
Checked in Jul 2024
Business travelers
5 Reviews
5.0/5
Outstanding
Posted on Sep 29, 2024
Couldn't have asked for more. Clean room, friendly service. Great breakfast. Good amenities.
Guest User
Standard Twin Room Non Smoking
Checked in Apr 2024
Couples
5 Reviews
5.0/5
Outstanding
Posted on Apr 2, 2024
The hotel is beautiful and big and have big swimming pool. The staff is very nice and friendly location is convenient to everyone where, night market and Chinatown and airport.
Ronan Thomas Lewis
Accessible King Room
Checked in Feb 2024
Solo travelers
4 Reviews
4.2/5
Very Good
Posted on Feb 11, 2024
Despite a blocked sink in the room, there was excellent service & food. Location is good for accessing Vientiane.
Kirsty Jane
Standard King
Checked in Jan 2024
Solo travelers
7 Reviews
4.2/5
Very Good
Posted on Feb 1, 2024
Room was large and comfortable. It’s a walk to the main areas but there are a few little shops around. Staff are friendly and offer help and advice. Good stay for one night. A shuttle bus to main areas would be an added bonus.
Romesh Paul
Standard Room
Checked in Jul 2023
Business travelers
10 Reviews
4.7/5
Amazing
Posted on Jul 28, 2023
Excellent hotel, clean, spacious rooms, and fully equipped. The manager provided me with som chai which was very nice indeed. I had a warm welcome and a very pleasant stay. Only snag being a lack to a tennis court at the hotel premises.
Taeksang
Standard Twin Room Non Smoking
Checked in Sep 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Oct 2, 2024
It was great! Clean and comfortable!
Guest User
Standard King Room Smoking
Checked in Jun 2023
Solo travelers
62 Reviews
5.0/5
Outstanding
Posted on Jun 27, 2023
Great service and amenities. Good location. Good food. Nice infinity pool
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