Hotels near Misha Wasi, Urubamba

The hotel is located in the middle of the station and the square , the room is clean , the shower is hot , breakfast is abundantly sweet and salty . Comfortable and warm bed . The lady that welcomed us is discreet is very nice . Recommended for those who stop Olantaytambo

Our stay at El Albergue was wonderful! If you are planning to go to Machu Picchu, this is the most convenient spot for your stay—hands down. You can literally step out the lobby door and get onto the train. Since we left very early for our tour, they even packed us a sack breakfast to take with us! They have also created a garden oasis that you would NEVER imagine is right next to a train. You have to see it to believe it—stunningly beautiful. The manager and front desk employees were very accommodating. Prior to arriving in Ollantaytambo, I emailed extensively with the reservations agent, the amazing Helen Saenz. She helped us arrange the transportation for another tour, as well as a transfer to our next hotel in Urubamba. She responded quickly, made great recommendations, and took care of everything we needed. Thank you, Helen. Outstanding customer service! We highly recommend El Albergue.

Good environment, good location, you can take the train directly to Machu Picchu at the hotel. The room is large, with Walk In Closet. Good service.

Firstly I will start with the positives, the hotel was nice with beautiful greenery surrounding. The decor certainly wasn’t modern however it was perfectly fine. Secondly the negatives, customer service was inadequate. Two of us are vegetarian and one morning we had to leave before breakfast opened so were told we would have ‘takeaway breakfast’. We clarified that these would be vegetarian three times (at checkin, the night before and in the morning when collecting the bags) but when we got on our journey we found they both contained ham. This is absolutely unacceptable and I hope they treat allergens more seriously or they could kill someone. When we mentioned this to the receptionist she just smiled and nodded and said ‘oh okay’, which is not an acceptable response. Also you have to pay for water here which we were absolutely fine with. When we bought a second lot on the second day we realised we had paid double the amount the previous day. When I said this to the receptionist again she just nodded and after a long pause said she would call someone. Other members of our tour group also agreed they had paid double the price the previous day. The following morning the receptionist was extremely rude and told us we were lying. She also told us, in a borderline threatening manner, that everything we do is on camera which is a bit weird given we were in a hotel so hoping she didn’t mean ‘everything’ as that’s a gross invasion of privacy. When we asked to watch the camera footage she was speaking of she told us it wasn’t available. The amount of money was not significant but the reaction of staff was wholly inappropriate - especially for a hospitality business. Overall would not recommend anyone stay here. Customer service skills require a lot of improvement.

Summary: Inkaterra has a wonderful setting and property, situated at the Machu Picchu train station. The food is good and plentiful. Service from the staff can be quite mixed. If your room smells like wood smoke, you probably want to switch, so everything you own doesn't smell like wood smoke. That said, we would stay there again. The convenience of walking out of the train, up the ramp and the Inkaterra porter is there to greet you and take your luggage is wonderful The hotel's beautiful location, situated in the cloud forest at about 6,700' with lush vegetation, has views to the river, train and town below. The individual rooms/ cabins (or casas) are sprinkled across the landscape and up the hill. The service could be very mixed. I had difficulty at check-in with the reception because a new employee, who also had more limited English, didn't know what she was doing. At each stumble, a manager would eventually step in, but it was so frustrating. Reason for only 4 stars: The cabin (#18) for my husband and I had a fireplace and a lovely room BUT it smelled so strongly of smoke that my asthma flared and our clothes, as well as our duffel, stank for days afterwards or, until washed. The property was full that night and after my struggles to check in, we stayed put. Breakfast and dinner were included for us and the food was very good, as was tea time. There were 2 choices each for the starter and for the main course, as well as multiple dessert options. The kitchen was very accomodating to my food allergies. Thank you!! The Welcome cocktail was our first Pisco Sour and worth drinking! Finally, the ecology center and the rangers/ guides there are very knowledgeable and interesting. Machu Picchu is clearly the star of the show but it's located on the eastern slope of the Andes and the ecology, terrain and birds there are very interesting. The hotel has multiple feeding stations that attract colorful birds of many kinds and are so easy to see. While walking the orchid trail, we saw a Cock-of the-Rock, a big deal for serious birders and one of the amazing birds of Peru.

Hotel Luz Garden was great! The staff treated us like family and were very nice! They came by each night to see what time we wanted breakfast and even let us stay in our room a little later so we didn't have to set around town waiting for or train. I will definitely stay here again.

The room was very beautiful and clean, the attention was up to par, excellent especially from Estefania, she welcomed us with a smile when we arrived which was contagious, she was very kind and polite with us, as was everyone else. staff always attentive to your needs, I would stay at this hotel again without a doubt, I recommend Inti Punku 1000/10.

El hotel caminando está cerca de la estación de trenes. Está al lado del río aquascalientes, por lo que es un lugar muy agradable y relajante. Nos recibió en el hotel Fran, el recepcionista muy amable y atento a todo lo que necesitáramos. Te agradecemos mucho el hacer de nuestro viaje una grata experiencia. Desayuno rico y nos prepararon huevos revueltos. Luego de nuestra visita a Machu Pichu, nos permitieron quedarnos esperando en el loft a que saliera el tren, podíamos cargar nuestros celulares y tomar té. Además nos guardaron las maletas. Nos hicieron sentir muy acogidos. Además, Fran fue muy amable y me acompañó para dejarme en la entrada de las termas, ya que no sabía muy bien donde era. Fran, eres el mejor, muchas gracias.