Hotels near Giardino Giovanni Pascoli, Udine

The first contact with Mrs. Maria Svarc, head of the booking office of the Hotel Principe in Udine took place by mail on 12.01.2022, when I asked for a reservation of nine rooms for 21.04.2022. The affirmative reply arrived immediately. After the booking, the details of my credit card were sent to Ms Svarc. One week before the start of the trip, Ms Svarc informed me that my credit card was not valid and that I have either to give another credit card or transfer the money, because otherwise she will have to cancel our booking. Immediately a friend stepped in and his card details were sent. Ms Svarc refused this card as well and insisted on a bank transfer. The transfer was made on Good Friday but was obviously delayed by the bank internally due to the Easter holidays. On the 20th of April, while cycling in the middle of the Canal Valley, I received a call from Ms Svarc, that the money had not arrived and that she will therefore cancel the booking, as there are always crooks working with tricks. This prejudice shocked us very much! All of us in the group are serious people with university or business backgrounds, and none of us needs to take advantage on anything. Apart from that, all our credit cards worked the whole week in all other hotels without any problems. In the afternoon, we sent to Ms Svarc the details of a third credit card, which she again did not accept. I asked the hotel owner in Gemona to call her and confirm that the cycling group existed, that there were no problems with the payment and that we wanted to claim the rooms at the Hotel Principe the next day. Still on 21.04. in the morning a friend from Udine had to make a telephone call to Mrs. Svarc to confirm our seriousness. It may be that such a strict way of dealing with customers is desired by the hotel management, but this way of dealing with us by Ms Svarc is utterly unacceptable for us. We recommend a retraining for Ms Maria Svarc, otherwise we will never book in this hotel again. Wolfgang Scholz, the organiser

Delightful staff. We asked for a High, Quiet Room with a Walk In Shower and that is, exactly what we got - Room 304 Wide selection of items at Breakfast. Super staff, after ordering an Espresso on the first morning, one was brought to me without asking each day Whilst I support the Greeks for trying to get their Elgin Marbles repatriated. I doubt the country of origin is asking for the offensive statues of black people by the fireplace in the Breakfast Room. In 2023 positively offensive. They should go. Hotel very well built but now looking tired. A major makeover needed. Drain for our Shower needs bleaching, very slow to drain away. Thanks all for a lovely stay. 5 nights with Riviera and their lovely Courier, Agnes. Hayling Seagoon

Good location and nice exterior of historic building. Unfortunately the interior has had a disappointing contemporary makeover and our room was soulless with characterless built-in furniture. We had a very stuffy room at the front of the hotel facing a noisy street. Reception control the a/c, but the Receptionist refused to turn it on for us, saying we ”could open the window” instead. I explained that would mean we wouldn't be able to sleep because of the noise in the street. Receptionist replied that we ”shouldn't stay in a city if we didn't want a noisy hotel room”. Weirdest receptionist we have ever found, twisting all criticisms trying to say they were our fault. Breakfast very poor, cheap supermarket food, mouldy fruit under plastic from night before, bad coffee. We went to an excellent bakery with coffee down the road on the second morning. I asked for a receipt at checkout but when it didn't appear after 5 minutes I peered around the back and found the Receptionist was just sitting there staring at a blank computer screen to annoy me. A very strange and unsatisfactory experience.

Arrived at the store at 9 pm, but no one received it. It is said that the hotel actually has 4 rooms, and the door with a code lock is more like a homestay. I found a small assistant from Trip.com. After contacting, I said that the front desk was off work at 8:30, but I didn't inform in advance and didn't leave any notice. Wait until 9:30 to be called to inform the unlock password to enter the room. Good location and complete facilities. The room is spacious. The service is really bad. Ctrip's little assistant is good, contact at 3 o'clock in the night of Beijing time until the problem is solved.

The hotel is lovely. Super clean with modern amenities. Situated in the heart of the old city surrounded by restaurants, bars, shopping, culture and locals. This city is a hidden gem! The staff is so friendly and helpful. They made restaurant recommendations and reservations for us with a smile. The hotel was full, but we never heard a sound from others. The shower was amazing! Bed was very comfortable. We enjoyed a 2 hour tour from a local guide (Tourist Info site) for only €15,00 each! Highly recommend. The parking was easy and only about a 5 minute walk from the hotel. Many grocery stores nearby. Very secure building with an elevator. Great location, great hotel, great staff. 5 Stars! Would definitely stay with them, again!

The hotel is located on the edge of the old town of Udine, which you can reach after 10 minutes. The rooms are equipped with everything necessary. Unfortunately, our room had a roofbar where you had to watch that you don't hit your head. Breakfast is served in the lobby and at good weather, you can take it on a terrace. The car can be placed on a parking site side by the hotel.

I think the management deliberately choose 3 over 4 stars hotel. With small ”improvements” it could easily be a 4 star. Hotel is located a couple of minute walking distance from center of the city and parking is free and vast. Nevertheless l would like to mention two things. First the check-in. The only info we got at the check-in was ”the room in on third floor”. And thats it. Never experienced something like this in all my life. Ever. The second is breakfast. The staff is quite friendly and options to choose from at the buffett table are ok. But.. The staff is making so much noise Inside the kitchen talking and joking that you have issues hearing your own thoughts. Quite unconfortable and something to address to.

I stayed here three nights during a recent vacation in Italy. While the hotel is a little far from the center, taxis were readily available, and made travel easy. The hotel is well-maintained and the staff is very friendly. The breakfast was especially good and reasonably priced. I don’t believe the hotel has a swimming pool or a fitness room which is a drawback, but it is well located near an excellent restaurant. I would definitely stay here again.

Stop on the way to Venice. Very ”tired,” a grim room. Heating only by central air conditioning,so the room was cool, the trip was at the end of January. Wifi is weak in the room. Breakfast is very modest, with coffee with sandwich.

This Hotel was 3 star not 4 star. I guess because of the swimming pool they have achieved this? The Restaurant was closed during August (disappointing) and it is in a more industrial area, luckily we had a car so could drive to a restaurant one of the evenings. Reception were really helpful. The bar is modern and drinks were great and reasonable. The bar menu is limited but was good. Breakfast was good with lots of choices although watermelon the only fresh fruit. The corridor outside our room was dark and very 1970’s looking. Room had all we needed but dated. Pool was fine, we had to take beds outside to the sun. Small space outside. All in all just ok, could be improved with an upgrade of the building!