Józefa Ignacego Kraszewskiego 1/3, Torun, 87-100, PolandView Hotel Details
Select your travel dates to check room availability
We Price Match
1 night
Hotel Mercure Torun Centrum Guest Reviews
4.1/5
Very Good
47 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.1
Filter by:
Sort by:
All reviews(47)
Positive reviews(22)
Reviews with photos/video(2)
Negative reviews(4)
Hubert Jan
Standard Twin Room
Checked in Sep 2022
Couples
4 Reviews
3.0/5
Posted on Sep 10, 2022
Hotel from the comunist era. Staff was nice, breakfast rather poor, so are the rooms, outdated and not up to 4 stars standard. You get what you pay for, it’s pretty cheap :)
NelloRob
Standard Double Room
Checked in Jan 2024
Couples
12 Reviews
5.0/5
Outstanding
Posted on Jan 18, 2024
Excellent hotel, friendly and helpful staff.
Original TextTranslated by Google
meiwen
Standard Double Room
Checked in Oct 2022
Solo travelers
16 Reviews
5.0/5
Outstanding
Posted on Oct 8, 2022
The hotel is clean and tidy. Although the bathroom is not big, it has everything you need. It is rare to encounter one that separates shampoo and shower gel, and also provides body lotion, which makes you feel at home. The location of the hotel is also very close to the attractions, just a few minutes walk away, highly recommended.
Super hotel , dobre śniadanie , same centrum Torunia , choć blisko drogi i jest głośno od ruchu aut . Wszystko ok
Translate
Guest User
Checked in Sep 2024
Other
3.0/5
Posted on Sep 5, 2024
If you Stop Over over in Torun to visit this outstanding town, the Mercure hotel is a good option. The room and the comfort are almost the same good standard of any Mercure in Europe, breakfast okay and inside parking available. But the real plus is that is very close to the city center and easily you can go everywhere being at walking distance. Enjoy your stay here !
Guest User
Checked in Aug 2024
Other
3.0/5
Posted on Aug 9, 2024
Okay hotel and very polite staff. Quite a good location, 5 minutes walk to the old town and public transport. Not much to complain about, although the hotel would need a little renovation. Breakfast was good and there were plenty of choices.
Guest User
Checked in Nov 2023
Other
4.0/5
Very Good
Posted on Nov 8, 2023
This is pretty standard "Mercure" - absolutely average hotel, which serves its purpose for short city stay. 5 minutes pleasant walk to old city center. Clean, decent size room, beds comfortable. Good water pressure. Good breakfast. Large car parking in front of hotel. Lack of electricity sockets by the bed. Lobby bar closes early, at 22:00. Would recommend, especially if you are with car.
Guest User
Checked in Nov 2023
Other
3.0/5
Posted on Nov 7, 2023
Below average Mercure. Breakfast is good but rooms are tired and in need of a refurb. We had no wifi for the 3 days we were there as the router wasn't working and they "couldn't get someone to fix it over the weekend" Good location but not the best hotel in Torun but the room rate was attractive. Stay here if you can get a good room rate but don't expect a 4 star experience.
Guest User
Checked in Apr 2023
Other
1.0/5
Posted on Apr 2, 2023
Very ordinary! I was expecting so much more with the Mecure name but very ordinary. Carpets are so old and worn and don’t even go to the wall leaving a gap. They are so old and dirty. The exterior of the hotel looks very old and no care. I had to plug the kettle in under the desk because there is no PowerPoint anywhere to use. The curtains didn’t close together- I had to use a bulldog clip to put together. The bath filled but drained automatically. Room 207. The bed was comfortable…. And the breakfast was good. Otherwise, very ordinary experience.
Guest User
Checked in Jan 2023
Family
1.0/5
Posted on Jan 31, 2023
Try not to visit whilst " coach trips " are placed to sit for dinner in the bar...and private functions are placed in the restaurant... Made to feel extremely unwelcome as independent travellers ... No hot water for a shower despite running for 15 minutes ....at 10pm ..receptions answer was " you have to run it " Left the hotel at 7am ...Glad to leave ....
Guest User
Checked in Jan 2023
Other
5.0/5
Outstanding
Posted on Jan 31, 2023
from a-z a great hotel food the steak was great the service as well rooms clean and when windows are closed o noice very happy like allways unfortunatly for me the hotel is full many times so i have to lok for a other one goo for them
Guest User
Checked in Jan 2023
Other
5.0/5
Outstanding
Posted on Jan 31, 2023
Odnowione pokoje superior to czysta przyjemność pobytu, aż nie chce się opuszczać hotelu. Uroku niewątpliwie dodają im utrzymane w lokalnym tonie grafiki/fototapety nad łóżkiem. Nastrojowe oświetlenie. Obsługa bardzo sprawna i profesjonalna, poczynając na recepcji, przez taktownych i uprzejmych kelnerów, kończąc na miłym housekeepingu. Subiektywnie, nastrojowe oświetlenie pokoju stanowi duży plus. Korzystna lokalizacja "u bram" Torunia, z przyjemnymi widokami z wyższych pięter. Duży i wygodny parking w rozsądnej cenie. Spełniono także indywidualną prośbę związaną ze śniadaniem, serwis charakteryzuje wysoka jakość. Pewnym minusem jest prezent powitalny dla wyższego statusu Accor ALL. Doceniam lokalny produkt, ale jeśli wstawka jest na tyle skromna, to warto byłoby dołączyć chociaż list powitalny.
Guest User
Checked in Jan 2023
Couples
4.0/5
Very Good
Posted on Jan 31, 2023
After reading reviews here, we were worried; once we saw our room, we weren't. The room was comfortable and clean - my only concern was that it was a bit noisy at night for me as it seemed the trams ran all night. However my partner slept well. I'll stay here next time I visit Toruń but I will choose not to have a city view.
Guest User
Checked in Jan 2023
Family
3.0/5
Posted on Jan 31, 2023
The hotel is very well located, the room was quite spacious although it had two weak points: the bed for the child folded up completely, we had to put the mattress on the floor, and the air conditioning could not be turned off so it made a lot of noise (the hotel tried to fix it, but one of them continued to make a background noise). It is worth noting that the hotel is no longer new so a renovation, especially of the carpets, would be desirable. Breakfast was satisfactory.