Eugenia de Montijo, Autograph Collection Reviews

Upscale hotel inside the historic district of Toledo. Walks to every attractions.

The hotel front desk is not very good. They can't answer questions about travel and food. There are too few breakfast varieties. The shower head in the shower room fell off when it was hung up, so I had to hold it with my hands. There was a big gap in the door of the room and I didn't feel safe at all (as shown below). I don't understand why it can be rated five stars.

Very well located hotel but it is not five stars. The facilities are old and the qualities of the bathroom and room are not excellent.

The rooms are also clean and luxurious. With this quality, it's a good deal for less than 20,000 yen per night! Unfortunately, when I called the front desk woman at the hotel to ask for some soap, she hung up on me.

All perfect . It does not have parking although it has a parking lot nearby. You have to leave the car in the parking lot first if you don't have to give the bill to Toledo

This hotel is very nice

總體上還不錯，老城裡老建築有這樣的酒店很不錯了。

The hotel was beautifully decorated and the room was very comfortable and clean. The staff was also very helpful and courteous. Loved the breakfast!

Beautiful boutique hotel central to all of old town Toledo. Great amenities with comfortable beds and hot showers and baths

Little bit overrated. The lobby is amazing, but after that it's not so great. the rooms are quite small. It is a misunderstanding in a 5-star hotel to wait 2 minutes for hot water while standing in the shower in the morning. Cleanliness almost impeccable. Almost, because little things spoil the impression. The room was clean, but, for example, the bathrobe was left untouched on the armchair, as was the underwear that fell from the chair onto the floor. The sink is dirty and sticky with soap because there is nowhere to put the soap - no one thought about a soap dish. The internet works terribly. It freezes. Little things that irritate you when you've previously spent a few nights in a perfectly run, lower category, but nonetheless much better hotel. I wouldn't choose again despite its perfect location in a quiet part of the old town. for the same money in Toledo you can have something more than a beautiful, amazing lobby.

This is a wonderful clean hotel with beautiful rooms - HOWEVER - The room advertised on ******* is NOT the room you receive, it’s much smaller. Also this hotel only has 2 parking spots. That is not ‘parking’ to me. We stayed on a Sat night and they rented out the lobby to a function. So we couldn’t use the lobby to sit and chat with friends who we were travelling with, we couldn’t even use the elevator. The lobby was full with 200 people and very noisy. If we rent a room from your hotel we rent the lobby space also.

The staff was incredibly helpful in arranging an airport transfer, dining and an excellent guide. The room was gorgeous.

A lovely hotel in a great location. The staff had been very flexible leading up to our staff and were very friendly. Loved Toledo and will aim to revisit at some stage.

Very nice hotel, in the city centre and with the possibility of (public) parking 1 minute from the hotel. The personnel does not speak good English, which is surprising for a 5 star hotel in a touristic venue. It misses a bit of caring in the room maintenance (e.g. shower). Breakfast was a bit disappointing for a 5 star hotel.