Select your travel dates to check room availability
We Price Match
1 night
Shinagawa Prince Hotel Guest Reviews
4.4/5
Very Good
2961 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.5
Amenities4.1
Service4.3
Cleanliness4.4
Filter by:
Sort by:
All reviews(2961)
Positive reviews(2836)
Reviews with photos/video(659)
Easy to get around(471)
Delicious breakfast(154)
Convenient for shopping(115)
Close to airport(111)
Perfect for business trips(74)
Loved the night views(37)
Delicious buffet(26)
Luggage delivery service(25)
Negative reviews(125)
Anonymous User
Main Tower Twin Room, Non-Smoking (6th-16th Floors)
Checked in Feb 2025
Couples
1 Reviews
4.7/5
Amazing
Posted on Feb 5, 2025
Hotel location is convenient, just a few minutes walk away from Shinagawa station which is a major transport hub. The narita express reaches it directly, and there are plenty of other train services such as the shinkansen available. Room is clean and the room amenities were topped up daily. There is an ice dispenser on every level.
noel co co
Main Tower Corner Twin Room With Sofa, Non-Smoking (6th-16th Floors)
Checked in Jan 2025
Family
7 Reviews
4.0/5
Very Good
Posted on Feb 3, 2025
The quality of the hotel is above average, close to JR Line and the city center. Will come again in future.
Try Main tower Deluxe Room Room is modern and bed is comfy. . Only drawback is the aircon which is not adjustable. Room is really hot.
Anonymous User
Main Tower Twin Room, Non-Smoking (6th-16th Floors)
Checked in Dec 2024
Travel with friends
6 Reviews
3.7/5
Posted on Dec 10, 2024
Good location. Reception & Baggage storage staff are good.
Check in long queue. Room amenities very basic.
Wai Hing
Main Tower Twin Room, Non-Smoking (6th-16th Floors)
Checked in Dec 2024
Family
1 Reviews
4.0/5
Very Good
Posted on Dec 7, 2024
very nice hotel, very close to JR Station
With free upgrade to higher and quiet room
Super nice service
Ethan Ezra
Main Tower Twin Room, Non-Smoking (18th-27th Floors)
Checked in Dec 2024
Travel with friends
3 Reviews
5.0/5
Outstanding
Posted on Dec 7, 2024
Good sized room with a decent sized bathroom. You can choose from a number of eateries for the included breakfast. The breakfast buffet alone was worth the stay.
It is right next to Shinagawa station, which allows for easy access to the metro, JR Lines, and Shinkansen
Anonymous User
Main Tower Twin Room, Non-Smoking (18th-27th Floors)
Checked in Nov 2024
Family
16 Reviews
2.7/5
Posted on Dec 7, 2024
Location was not exactly convenient and had few shops in the area. On our first night, there was a roach in the bathtub. The hotel is dated. Being on the middle part, we paid more than lower floors’ but had the same amenities/ room aircon control. For the price, it is better to book the lower floors or higher ones.
Very convenient location right opposite the Shinagawa station and the hotel half offers food and shopping options though as a tourist destination, there are no attractions nearby though it is accessible to the rest of Tokyo via the train network.
Anonymous User
Main Tower Corner Twin Room With Sofa, Non-Smoking (6th-16th Floors)
Checked in Nov 2024
Family
10 Reviews
4.5/5
Great
Posted on Nov 29, 2024
Good location, not far from shinagawa station. Our room can see Tokyo tower. Staff is nice.
Zambezi
Main Tower Upper Floor Twin Room, Non-Smoking (28th-34th Floors)
Checked in Nov 2024
Couples
9 Reviews
3.7/5
Posted on Nov 18, 2024
Hotel is close to Shinagawa station, very convenient for travelling around Tokyo and going to Haneda airport. Hotel itself is very large and as a result quite anonymous. Rooms are pretty small but we got a good view of the city.
Happy Pony
Main Tower Upper Floor Twin Room, Non-Smoking (28th-34th Floors)
Checked in Oct 2024
Family
3 Reviews
4.2/5
Very Good
Posted on Nov 17, 2024
The location was great, it was very closed to the train/JR stations, within 5 minutes by walk.
The room was clean and spacious, the view was nice in which we could see the Tokyo Tower.
We will absolutely stay again on our next visit to Japan.
johnswj90
Main Tower Upper Floor Twin Room, Smoking (32th Floors)
Checked in Oct 2024
Business travelers
44 Reviews
5.0/5
Outstanding
Posted on Oct 17, 2024
A very nice and decent hotel situated just opposite Shinagawa station. Amenities are good and they have 4 big restaurants for breakfast. Will definitely come again.
Overall Very good stay, just that breakfast could be crowded, and rooms in the Annex block are quite old and dated. TV position also a bit odd.
CHEUNG just
Main Tower Twin Room, Non-Smoking (6th-16th Floors)
Checked in Feb 2025
Travel with friends
6 Reviews
5.0/5
Outstanding
Posted on Mar 1, 2025
The location is great for convenience to Haneda Airport; it's also cheaper than other options. The hotel offers coin laundry facilities, and the room was quite spacious and comfortable. We would definitely stay there again.