1 Chome-10-18 Ginza, Chuo Ward, Tokyo, 104-0061, JapanView Hotel Details
Select your travel dates to check room availability
We Price Match
1 night
Hotel Monterey Lasoeur Ginza Guest Reviews
4.5/5
Great
199 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.6
Filter by:
Sort by:
All reviews(199)
Positive reviews(195)
Reviews with photos/video(41)
Easy to get around(29)
Friendly owner(25)
Convenient for shopping(19)
Close to metro(16)
Well designed(12)
Small room size(12)
Delicious breakfast(11)
Classy environment(6)
Negative reviews(4)
NotBeNamed
Single
Checked in Nov 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Dec 11, 2024
The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. We also enjoyed the delicious breakfast each morning and loved the convenient location close to major attractions
Response from Property: Thank you for your kind words regarding our welcoming staff, immaculate rooms, and delightful breakfast. We are thrilled to know that our location added to your enjoyable experience. We look forward to welcoming you back on your next visit.Best regards,
Anonymous User
Single
Checked in May 2024
Business travelers
5 Reviews
4.0/5
Very Good
Posted on Jul 11, 2024
it was a really good hotel with so much facilities. It was easily accessible and their breakfast was huge.
Response from Property: Thank you very much for your stay with Hotel Monterey La Soeur Ginza. It is our greatest pleasure to realize that you were satisfied with our service, facilities, location and breakfast. We are looking forward to serving you again soon.Best regards,Hotel Monterey La Soeur Ginza
Guest User
Twin Room
Checked in May 2024
Travel with friends
9 Reviews
3.2/5
Posted on Jun 8, 2024
Some front desk staff were not good in English. Also, the map showing the ginza area is out of stock. The pillow was too hard.
Response from Property: We thank you very much for your stay with Hotel Monterey La Soeur Ginza. We apologize for any inconvenience caused by few staff’s poor English and running out of the English guide. We will continue our effort to provide the best service for our guests. Again, our sincere thanks for the comment you gave us. We are very much looking forward to welcoming you again.Sincerely,Hotel Monterey La Soeur Ginza
Jeffreyyyyyyy
Single
Checked in Apr 2024
Business travelers
5 Reviews
3.0/5
Posted on May 25, 2024
Nice location especially your business trip location is tokyo international forum complex near yurakucho! But furniture and the whole setting was really old in general so if you have better options near this location i would recommend for you guys to book there (like KOKO HOTEL right in front of this building for instance?)
Response from Property: We thank you very much for your stay with Hotel Monterey La Soeur Ginza. We are so sorry to hear that you felt the room was too old. We will continue our effort to provide the best service for our guests. Our warm hospitality awaits your return sometime soon.
Kwong
Semi-Double
Checked in Feb 2024
Family
18 Reviews
4.5/5
Great
Posted on Mar 7, 2024
Very convenient place close to two underground. A lot of historical places nearby in walking distance..
Response from Property: Thank you for sharing your feedback with us. We greatly appreciate your comments on our hotel. Your feedback will certainly be shared with the team.We hope to see you soon on your next visit to Tokyo.
s
Semi-Double
Checked in Sep 2024
Business travelers
99 Reviews
4.2/5
Very Good
Posted on Oct 19, 2024
Ticks all the boxes for a business trip.
Response from Property: Thank you for taking time to post a review of our property. We are so happy that your enjoyed staying at Hotel Monterey Ginza. Our goal is always to exceed to your expectations. We hope to see you soon!
Sun PM
Semi-Double
Checked in Aug 2023
Couples
91 Reviews
3.7/5
Posted on Oct 5, 2023
Front desk staff is not smart. Spending a lot of time to find out the booking. Can’t communicate in English. Double bed is only standard.
Anonymous User
Single
Checked in May 2024
Solo travelers
24 Reviews
5.0/5
Outstanding
Posted on Jun 16, 2024
Nice hotel. It has the European vibes
Response from Property: Thank you for your kind words about our hotel. We are delighted to hear that you enjoyed the European vibes at Hotel Monterey La Soeur Ginza. We hope to welcome you back soon.Best regards,Hotel Monterey La Soeur Ginza
YOKO
Single
Checked in Sep 2023
Solo travelers
3 Reviews
3.5/5
Posted on Nov 4, 2023
It is just three stars ordinary business hotel but the location is very good
Mak
Single
Checked in Nov 2023
Solo travelers
4 Reviews
4.2/5
Very Good
Posted on Dec 26, 2023
Good location and price for Ginza hotel.
Response from Property: Thank you very much for your stay in hotel monterey. We really appreciate that gave us a good score. We are looking forward to welcoming you again.
Guest User
Twin Room
Checked in Dec 2024
Travel with friends
23 Reviews
4.5/5
Great
Posted on Jan 21, 2025
Located in Ginza, it is very convenient for shopping, and all major first-line brands are gathered. Convenient transportation, the subway station is within walking distance. The room is large in Japan, and the twin bed is standard. The room decoration is very distinctive, retro but very light. I don't know what brand the hair dryer is, but it looks good and is very useful. The room is cleaned very well.
Original TextTranslated by Google
Response from Property: What great feedback we have received from you! The team and I are delighted to hear that you had such an enjoyable stay here at Hotel Monterey.Thank you so much for your compliments on our service and convenient location.We look forward to serving you again, hopefully in the not too far future.
haze14002
Twin Room
Checked in Dec 2024
Travel with friends
15 Reviews
4.7/5
Amazing
Posted on Jan 20, 2025
The hotel is princess style, very cute and retro. Although the room is small, it is basically the same for Japanese hotels. It is very convenient to go out to the subway. There is a 711 on the left hand side of the door. There are seats inside and you can buy delicious food.
Original TextTranslated by Google
Response from Property: Thank you for sharing your feedback with us. We greatly appreciate your comments on our hotel. Your feedback will certainly be shared with the team.We hope to see you soon on your next visit to Tokyo.
Guest User
Twin Room
Checked in Nov 2024
Family
22 Reviews
5.0/5
Outstanding
Posted on Jan 8, 2025
The location is very convenient, close to the subway and Ginza, just a few minutes' walk away, and there is a convenience store next door. The room is warm, chic and comfortable, with a European pastoral style, and the bathroom is warm, romantic, clean and comfortable. The service attitude is very good!
Original TextTranslated by Google
6/7
Response from Property: Thank you for your kind words regarding our prime location and the comfort of our rooms. We are delighted to hear you enjoyed your stay and appreciated our team's service. Your feedback motivates us to continue providing excellent hospitality.Best regards,
Guest User
Semi-Double
Checked in Nov 2024
Couples
15 Reviews
4.7/5
Amazing
Posted on Dec 12, 2024
The hotel is located in the Ginza district, surrounded by several Western restaurants. It is convenient to eat. The room is small, suitable for one or two people without too much luggage. The front desk provides facial masks, thumbs up
Original TextTranslated by Google
Response from Property: Thank you for sharing your feedback with us. We greatly appreciate your comments on our hotel. We hope to see you soon on your next visit to Tokyo.Hotel Monterey Lasoeur Ginza Front Desk
Anonymous User
Twin Room
Checked in Oct 2024
Travel with friends
3 Reviews
3.7/5
Posted on Nov 17, 2024
The hotel is convenient for transportation and shopping. I booked a 20-square-meter twin room. The room was clean, with enough space for three 28-inch beds, a hair dryer 👍, free facial masks and eye masks, and the attitude of the front desk was average.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay with Hotel Monterey Lasoeur Ginza.We are looking forward to seeing you again. Thank you for taking the time to give me your opinion.