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Hotel New Star Ikebukuro Guest Reviews
4/5
Very Good
498 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.0
Amenities3.8
Service4.1
Cleanliness4.0
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All reviews(498)
Positive reviews(428)
Reviews with photos/video(103)
Great value for money(55)
Near shopping area(44)
Convenient for shopping(44)
Average sound insulation(24)
Easy to get around(24)
Friendly front desk staff(12)
Perfect for business trips(7)
Comfortable bed(6)
Negative reviews(70)
88Tom88
Single Room Non smoking
Other
187 Reviews
3.5/5
Posted on
A bit walk from JR Ikebukuro station, however Fukutoshin Line's one is nearer.
Compact room, but no matter sleeping and staying morning time.
Guest User
Twin Room Non smoking
Travel with friends
2 Reviews
3.7/5
Posted on
The bathroom is slightly dirty - got black mold here and there. The room was hot, since they use central aircond. We have to leave the window open and turn off the aircond.
However the staffs are all so friendly.
Ankh-Erdene
Semi Double Room Non smoking
Couples
4 Reviews
5.0/5
Outstanding
Posted on
At this cheap price this hotel is best you can get. Everything was nice and clean, location of the hotel is more convenient, it is very close to important metro stations.
Guest User
Single Room Non smoking
Solo travelers
3 Reviews
4.2/5
Very Good
Posted on
Good hotel for rest, clean room and bathroom, good service.
rock_violin
Single Room Non smoking
Solo travelers
12 Reviews
4.5/5
Great
Posted on
10min from the subway, in the heart of Ikebukuro, you can have anything you need. Room is a bit old but with a nice value.
Would recommend.
jm
Single Room Non smoking
Solo travelers
1 Reviews
4.5/5
Great
Posted on
quiet and cozy with friendly front desk. but just take note every morning before leaving the room key has to be kept before leaving. other than that it was all good
Guest User
Single Room Smoking
Solo travelers
1 Reviews
4.0/5
Very Good
Posted on
The front desk has a very good service; however, the hotel itself is kind of old. So it looks kind of not clean.
ÑearAndFªr
Single Room Non smoking
Business travelers
78 Reviews
3.5/5
Posted on
Can't say that the staff was pleased to deal with another foreigner, but it's a bad excuse.
Good a/c, good wifi
Guest User
Single Room Smoking
Solo travelers
7 Reviews
3.2/5
Posted on
A little bit disappointed given the inflated price I paid to stay at this hotel. Granted, I stayed over a weekend but it was definitely not worth near what I paid. The room is in much need of a refurbishment, very dated and very worn. The bathroom is tiny and the room needs better lighting. On the plus side, I found the bed and pillow very comfortable compared to others I have slept on in Japan.
YAN TUNG
Single Room Non smoking
Travel with friends
3 Reviews
4.0/5
Very Good
Posted on
if you're looking for cheap price, this will be one of the choice
ThomasJared
Single Room Non smoking
Solo travelers
13 Reviews
4.7/5
Amazing
Posted on
In a great area right next to good night life and shopping centers. Wish the room was bigger but for the price it’s fine. The cleaning ladies folded my pants for me which was really kind of them. Would recommend to stay here.
Megan
Double Room Non smoking
Solo travelers
34 Reviews
4.7/5
Amazing
Posted on
Just a 7 min walk from the airport limo bus. They were great and allowed late check in when I called due to the earthquake delaying my train in. The room was spacious if a tad dingy. Everything was cleaned well enough and it was a comfortable stay.
Mergen5353
Twin Room Non smoking
Business travelers
6 Reviews
5.0/5
Outstanding
Posted on
Old building, old rooms. Clean toilet/bathroom. Comfortable bed. I wish I had 2 pillows though. Good location. Excellent staff.
Wong
Single Room Non smoking
Solo travelers
11 Reviews
3.5/5
Posted on
The hotel was not newly renovated and the facilities were old fashioned. Key is used instead of keycard.
Despite being old fashioned, the hygiene condition is still up to standard. The cleaning is fine.
Staff was very helpful and they could offer luggage deposit service well. Late check out request was also entertained! Nice !
Vans
Single Room Non smoking
Booked for others
8 Reviews
4.0/5
Very Good
Posted on
Nice location, good service also suitable for travel alone