The Astor Hotel Tianjin

The Astor Hotel Tianjin Reviews

The Astor Hotel Tianjin

No.33 Tai'erzhuang Road, Tianjin, ChinaView Hotel Details
The Astor Hotel Tianjin
The Astor Hotel TianjinThe Astor Hotel TianjinThe Astor Hotel Tianjin
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The Astor Hotel Tianjin Guest Reviews

4.7/5
Outstanding
1472 Reviews
Verified reviews
Location4.8
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(1472)
Positive reviews(1434)
Reviews with photos/video(564)
Delicious breakfast(123)
Perfect for kids(47)
Friendly front desk staff(45)
Shower difficult to use(34)
Luxurious(20)
Loved the night views(17)
Excellent afternoon tea(10)
Negative reviews(38)
Tmnk
Guestroom (Wing building)
Checked in Apr 2024
Other
6 Reviews
3.2/5
Posted on Apr 8, 2024
Overall nice, historical hotel with, great location to explore Tianjin. However during our stay there were some drawbacks: - The rooms to the rear of the old part of the building are really noisy, even though the windows and doors have been replaced with modern ones. It's not understandable to me why a five star hotel replaces windows and balcony doors with insufficient ones if they decide to do so. - We wanted to use the pool/wellness area, which was closed due to "technical issues". No further explanation, compensation etc. was given and this has not been communicated during the booking or elsewhere. - We showed up at 10:30 sharp for breakfast (which was until 10:30 at least) and were sent away since "there's nothing left". Also, no compensation was offered except for some cheap fridge magnet from the hotel's museum. Overall, value for money is questionable (1600 RMB for one night). Next time I will choose a hotel of an established international chain, such as Shangri-La.
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. However, it is regrettable to hear that have given you a less than satisfactory impression, Please accept our apologies and also please be assured that we are focused on continuous improvement of our guest experiences and this cannot be achieved without honest feedback such as yours. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future. Life is a collection of experience, let us be your guide.
Andy
Deluxe Room (Double bed) (Wing building)
Checked in Jul 2023
Couples
26 Reviews
5.0/5
Outstanding
Posted on Aug 3, 2023
Love this hotel it is the most interesting and grand step back in time in Tianjin .. museum and O’Hara bar are fantastic.. always my first choice to stay here
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Guest User
Classic Room (Double bed)
Checked in Dec 2023
Couples
2 Reviews
4.2/5
Very Good
Posted on Mar 27, 2024
It’s a modernized historic building integrated with burnished aged-fashion-design admixture here and there. The lobby floor extends its wing to a spacious restaurant with semi-transparent chalky glass ceiling through which natural light casted from the above and a cozy Japanese eatery. A few steps out of its facade is a thoroughfare alongside beautiful river; wherefrom you see high Shangri-La signage across the river. Service is fine, nothing to complain about, neither things so impressive.
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Nabrudis
Deluxe Room (Double bed) (Wing building)
Checked in Jul 2023
Couples
54 Reviews
5.0/5
Outstanding
Posted on Aug 16, 2023
An elegant historic hotel. Everything was perfect. Special thanks to Praba for his great hospitality.
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Andrew Philip
Checked in Oct 2023
Solo travelers
2 Reviews
5.0/5
Outstanding
Posted on Oct 22, 2023
An exceptional stay, one of the best in China in recent memory. Very impressed with the politeness of staff, such as greetings from waiters during breakfast. Hotel is a cutural gem and had no idea it has such a rich history. Quirky and fun, highly recommended. Breakfast was excellent.
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Guest User
Checked in Oct 2023
Business travelers
56 Reviews
4.7/5
Amazing
Posted on Nov 13, 2023
One of the most historic hotels in China. Visit the museum downstairs. Be careful of the antique beds, I kept hitting my knees against the corner posts
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Kezia
Checked in Oct 2023
Solo travelers
2 Reviews
5.0/5
Outstanding
Posted on Oct 8, 2023
Beautiful hotel with wonderful service and a fascinating museum. Will definitely come back to stay here again!
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Anonymous User
Guestroom - Double Occupancy (Balcony) (Wing Building)
Checked in Nov 2023
Couples
1 Reviews
5.0/5
Outstanding
Posted on Dec 17, 2023
Loved the room and the view from our balcony. Very nice and attentive staff.
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Dhaifallah
Classic Room (Double bed)
Checked in Apr 2024
Family
1 Reviews
3.0/5
Posted on Apr 15, 2024
Air conditioning not working well
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. However, it is regrettable to hear that for equipment that have given you a less than satisfactory impression, Please accept our apologies and also please be assured that we are focused on continuous improvement of our guest experiences and this cannot be achieved without honest feedback such as yours. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future. Life is a collection of experience, let us be your guide.
jerome jean thierry
Deluxe Room (Double bed) (Wing building)
Checked in Sep 2023
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Sep 17, 2023
Nice location, nice room & bed, nice staff
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Freifrau von Dungern
Classic Room (2 beds)
Checked in Jul 2021
Solo travelers
2 Reviews
5.0/5
Outstanding
Posted on Aug 3, 2021
Very classic hotel which is ideal to study and learn more about the history of Tianjin and explore the city. The museum and life jazz bar are nice add-ons and of good quality. Room was elegant and clean. Location is very central and service very friendly.
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Dongyezhiwu
Checked in Jul 2021
Business travelers
34 Reviews
5.0/5
Outstanding
Posted on Aug 5, 2021
always good
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Shijianziyouzhe
Classic Room (Double bed)
Checked in May 2024
Couples
49 Reviews
5.0/5
Outstanding
Posted on May 29, 2024
A very classic old-fashioned hotel, with a deep sense of nobility, grandeur and wealth that never goes out of style👍Everything is comfortable and warm🥰It was my first time eating Jianbing Guozi and it was very appetizing😋 The location and environment are excellent. In addition to facing the Haihe River, there are many scenic spots worth traveling and taking photos nearby. Several major commercial centers are not far away, and it is also convenient to find local specialties. It is difficult to find such a value-for-money hotel in other cities😍
Original TextTranslated by Google
6/18
Response from Property: Dear distinguished guest, hello! Thank you for taking your precious time to share your stay experience at Tianjin Lishunde Hotel. It has hosted many global leaders and witnessed many iconic events, and is known as the "No. 1 Store in China" because of its proud history. The lobby of the Lishunde Wing of the hotel inherits the classic traditional style. Antique wooden carved stairs and hand-stitched carpets line the exquisite wooden floors, creating the ultimate eternity. Thank you again for your affirmation. Here, on behalf of all the staff of Tianjin Lishunde Hotel, I welcome you to visit us again. wish you a happy life!
xichengpaomo
Garden Room - with View (Wing building)
Checked in Jun 2024
Family
2 Reviews
4.8/5
Amazing
Posted on Jun 10, 2024
Service: The staff are very enthusiastic. After checking in, there are dedicated foreign staff who will send you to the old museum building (maybe we are afraid that we can't find it). On June 7th, a male staff member in a white shirt in the breakfast room took the initiative to help us prepare crispy rice noodles and tofu curd. We would like to express our gratitude. Health: Very clean, both in the lobby and in the room. It feels like the bathroom floor could use some more water stains. Environment: The historical atmosphere is very strong, especially the museum. After listening to the professional explanation, I like it even more. One of the rooms we booked was lived by Tan Kah Kee, and there were introductions and books by Tan Kah Kee in the room. Facilities: Overall good. There was a problem with flushing the toilet in Tan Kah Kee's guest room in the Museum Building at first, but later I fiddled with it and it was no longer a problem. We can also check it regularly. Summary: Overall good, I like it very much! Will continue to stay in the future
Original TextTranslated by Google
6/14
Guest User
Deluxe Room (Double bed) (Wing building)
Checked in Jun 2024
Friends
34 Reviews
4.5/5
Great
Posted on Jun 20, 2024
Overall, it is a good hotel with historical allusions. The dim lighting makes it uncomfortable to live in. It may be my own problem. I prefer brighter rooms. Environment: I like the balcony the most. I can sit outside and watch the street view in the morning. Hygiene: The corners of the room are not cleaned properly Double museum ticket: There are many allusions about the hotel.
Original TextTranslated by Google
6/8