No.33 Tai'erzhuang Road, Heping District, Tianjin, 300040, ChinaView Hotel Details
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The Astor Hotel Tianjin Guest Reviews
4.7/5
Outstanding
1766 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.8
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1766)
Positive reviews(1723)
Reviews with photos/video(693)
Delicious breakfast(122)
Friendly front desk staff(57)
Shower difficult to use(34)
Luxurious(26)
Perfect for kids(17)
Loved the night views(14)
Excellent afternoon tea(11)
Negative reviews(43)
Irina BOGODUKHOVA
Victoria Deluxe Double Bed Room (Museum Wing)
Checked in Nov 2024
Solo travelers
10 Reviews
5.0/5
Outstanding
Posted on Nov 11, 2024
Travel back in time
Booking the Victoria room in the museum wing was the best decision and the best offer money wise (compared with the same retro hotels in Hongkong, for example, where room rate may start from 3000 yuan)
The atmosphere was truly vintage, the decor and furniture, accessories and overall aesthetic was astonishing.
The room was equipped with anything one may imagine, including a capsule coffee machine. High ceilings, cozy rooms, balcony and authentic wooden door and original parquet.
The bed itself was out of a fairy tale, with the four stands and canopy.
The service was outstanding
The package contained even a brief photo session, while the make up was performed by the artist in the full version
The location is excellent except it was not easy to find any restaurants close-by.
Breakfast was great, including milky oatmeal and perfect coffee.
Historical museum in the basement floor is providing essential and interesting information about the Hotel’s history, must visit.
The most fabulous part of the hotel complex is the historic wing, with the former lobby, O’hara bar , the oldest elevator in China installed by OTIS, and suits upstairs.
6/14
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Nikolai
Victoria Deluxe Double Bed Room (Museum Wing)
Checked in Jul 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on Jul 27, 2024
one of my best stays in Tianjin and all thanks to this wonderful hotel. great service, amazing environment and delicious breakfast made me want to come back again
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Tmnk
Celebrity Room (Museum Wing)
Checked in Apr 2024
Other
6 Reviews
3.2/5
Posted on Apr 8, 2024
Overall nice, historical hotel with, great location to explore Tianjin. However during our stay there were some drawbacks:
- The rooms to the rear of the old part of the building are really noisy, even though the windows and doors have been replaced with modern ones. It's not understandable to me why a five star hotel replaces windows and balcony doors with insufficient ones if they decide to do so.
- We wanted to use the pool/wellness area, which was closed due to "technical issues". No further explanation, compensation etc. was given and this has not been communicated during the booking or elsewhere.
- We showed up at 10:30 sharp for breakfast (which was until 10:30 at least) and were sent away since "there's nothing left". Also, no compensation was offered except for some cheap fridge magnet from the hotel's museum.
Overall, value for money is questionable (1600 RMB for one night). Next time I will choose a hotel of an established international chain, such as Shangri-La.
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. However, it is regrettable to hear that have given you a less than satisfactory impression, Please accept our apologies and also please be assured that we are focused on continuous improvement of our guest experiences and this cannot be achieved without honest feedback such as yours. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future. Life is a collection of experience, let us be your guide.
Andrew Mark
Victoria Deluxe Double Bed Room (Museum Wing)
Checked in Jul 2023
Couples
20 Reviews
5.0/5
Outstanding
Posted on Aug 3, 2023
Love this hotel it is the most interesting and grand step back in time in Tianjin .. museum and O’Hara bar are fantastic.. always my first choice to stay here
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Guest User
Classic Double Bed Room With Wet-Dry Separation
Checked in Dec 2023
Couples
4 Reviews
4.2/5
Very Good
Posted on Mar 27, 2024
It’s a modernized historic building integrated with burnished aged-fashion-design admixture here and there. The lobby floor extends its wing to a spacious restaurant with semi-transparent chalky glass ceiling through which natural light casted from the above and a cozy Japanese eatery. A few steps out of its facade is a thoroughfare alongside beautiful river; wherefrom you see high Shangri-La signage across the river.
Service is fine, nothing to complain about, neither things so impressive.
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Nabrudis
Victoria Deluxe Double Bed Room (Museum Wing)
Checked in Jul 2023
Couples
68 Reviews
5.0/5
Outstanding
Posted on Aug 16, 2023
An elegant historic hotel. Everything was perfect. Special thanks to Praba for his great hospitality.
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Andrew Philip
Victoria Room (Museum Wing)
Checked in Oct 2023
Solo travelers
3 Reviews
5.0/5
Outstanding
Posted on Oct 22, 2023
An exceptional stay, one of the best in China in recent memory. Very impressed with the politeness of staff, such as greetings from waiters during breakfast. Hotel is a cutural gem and had no idea it has such a rich history. Quirky and fun, highly recommended. Breakfast was excellent.
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Guest User
Victoria Room (Museum Wing)
Checked in Oct 2023
Business travelers
53 Reviews
4.7/5
Amazing
Posted on Nov 13, 2023
One of the most historic hotels in China. Visit the museum downstairs. Be careful of the antique beds, I kept hitting my knees against the corner posts
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Kezia
Victoria Room (Museum Wing)
Checked in Oct 2023
Solo travelers
2 Reviews
5.0/5
Outstanding
Posted on Oct 8, 2023
Beautiful hotel with wonderful service and a fascinating museum. Will definitely come back to stay here again!
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Anonymous User
Victoria Balcony Room (Museum Wing)
Checked in Nov 2023
Couples
1 Reviews
5.0/5
Outstanding
Posted on Dec 17, 2023
Loved the room and the view from our balcony. Very nice and attentive staff.
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Dhaifallah
Classic Double Bed Room With Wet-Dry Separation
Checked in Apr 2024
Family
1 Reviews
3.0/5
Posted on Apr 15, 2024
Air conditioning not working well
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. However, it is regrettable to hear that for equipment that have given you a less than satisfactory impression, Please accept our apologies and also please be assured that we are focused on continuous improvement of our guest experiences and this cannot be achieved without honest feedback such as yours. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future. Life is a collection of experience, let us be your guide.
jerome jean thierry
Victoria Deluxe Double Bed Room (Museum Wing)
Checked in Sep 2023
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Sep 17, 2023
Nice location, nice room & bed, nice staff
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Liliailvyou
Classic Double Bed Room With Wet-Dry Separation
Checked in Nov 2024
Travel with friends
18 Reviews
5.0/5
Outstanding
Posted on Nov 17, 2024
The service at the Astoria Hotel is good. It is worthy of being the oldest hotel in China. From the front desk to the restaurant waiters, they are all very enthusiastic. There is a museum here where you can learn about the past and present of the Astoria Hotel. There are many rooms where celebrities have stayed.
For breakfast, I must praise the Tianjin pancakes at Astoria, which are super delicious
Original TextTranslated by Google
6/7
Response from Property: 尊敬的貴賓,您好!感謝您利用寶貴的時間分享您在天津利順德大飯店的入住體驗。很高興得知我們伴您度過了一段愉悦的旅途。這裏曾經接待過眾多全球領導人並見證過許多標誌性的活動,因其引以為傲的歷史被稱為“外交酒店”。酒店位於城市中心地帶,毗鄰海河,步行即可前往探尋萬國建築彙集的“五大道”及小白樓商業中心。很榮幸得到您對酒店的肯定。我們期待您的下次光臨! 祝您生活愉快!
QingshidaideEmma
Victoria Deluxe Double Bed Room (Museum Wing)
Checked in Nov 2024
Travel with friends
1 Reviews
4.7/5
Amazing
Posted on Nov 10, 2024
The gathering of friends once every 8 years was held at the Astor Hotel in Tianjin. This century-old hotel is indeed full of stories. The lobby of the hotel is modern, spacious and bright; starting from the wooden stairs leading to the guest room area in the museum wing, it is another flavor, full of nostalgia. Soft lighting, ancient pure wooden floors that echo when stepped on, European-style decorative paintings on the walls, and celebrities from different eras have stayed in every room... We are like living in a movie screen. We are wonderfully connected with someone from decades or even a hundred years ago in this hotel, as if we were on a time shuttle. The hotel took the initiative to contact us by phone before check-in, and the service was friendly and thoughtful after check-in, free ice cream, free travel photography, free museum visits, and the scenery we saw while sitting on the spacious balcony. My friends and I are very moved that such a hotel with a story is worth staying in once, and the experience is very good👍
Original TextTranslated by Google
6/8
Response from Property: 尊敬的賓客,您好!感謝您選擇天津利順德大飯店。悠長深厚的歷史文化,無微不至的貼心服務是我們一直努力為客人呈現的入住體驗。利順德大飯店俯瞰天津母親河,坐擁黃金大道金融街,緊傍小白樓中央商務區,時值盛夏,我們邀您即刻啟程,漫遊自在逸境,一同體驗單人旅拍(包含3張精修照片及1套粧造)、品味維多利亞花園的青蘋果樂園......誠摯期待您的再次入住!
Guest User
River-View Twin Room (Haihe Wing/River Landscape)
Checked in Nov 2024
Travel with friends
14 Reviews
5.0/5
Outstanding
Posted on Nov 13, 2024
The longed-for Lishunde Hotel came true today. In fact, the reason is very simple. I want to experience the century-old old hotel and the architecture with the style of the Republic of China...
This time I stayed with my friends for two nights. Because I had no experience, I booked a room that was not in the old building on Ctrip. I asked the front desk beauty Wang Songya whether we could change to the old building the next day. Not only did she agree very readily, but she also helped us choose a room with a balcony for us. Her attitude was kind and sincere. The handsome boy Sun Jiankai not only helped us carry our luggage and patiently answered all the questions we raised. The service of the two was very heartwarming. I would like to express my sincere gratitude here!
The hotel room is old and comfortable, especially standing on the balcony to take pictures. If you wear a cheongsam, it will be very Republic of China style. I will stay again next time
Original TextTranslated by Google
6/8
Response from Property: 尊敬的貴賓,您好!感謝您利用寶貴的時間分享您在天津利順德大飯店的入住體驗。這裏曾經接待過眾多全球領導人並見證過許多標誌性的活動,因其引以為傲的歷史被稱為“華夏第一店”。酒店利順德翼樓的大廳承襲了經典的傳統風格。古香古色的木質雕刻樓梯,手工縫製的地毯襯在精緻的木質地板上,鑄就着極致永恆。再次感謝您的肯定。在此,我代表天津利順德大飯店全體員工歡迎您的再次光臨。祝您生活愉快!