Hotels near Jerry's Artarama Retail Stores - Tempe, Tempe

The hotel is newly built, so the internal environment is very comfortable. The waiter cleans the room every day, and the front desk service is also very considerate. There is a supermarket within a 5-minute walk from the hotel, and there is a fast food restaurant opposite the hotel, which is very convenient. The most convenient point is that it is very close to the airport, a 12-minute drive. I personally feel very satisfied with all aspects of the hotel.

Really nice hotel to stay in downtown Tempe. Pretty much in the middle of everything. Can walk to Mill Ave and anywhere on the ASU campus. I'm giving a 4-star review only because of a couple of minor / nitpicky items we encountered. The pool was not available to use due to a pump failure. I think it would have been nice to hear this at check-in but not the end of the world. No self-park option is rough. $39 per night to valet seems high and the app the valets use to get tips automatically jumps to $7 per encounter (obviously you can change that). As a Diamond member, it's always nice to be upgraded or at the very least, be recognized at check-in with a ”let me see if I have a better room for your stay....” - something to that affect. Unfortunately, we didn't get that experience, nor did we get an upgrade. Again, not the end of the world. Regarding the room, it was really nice and spacious. Clean as well. Canopy has ”traditional” daily housekeeping, unlike some of the other Hilton brands. My wife is a notoriously light sleeper and unfortunately, we usually have issues with the AC being loud. That wasn't the case here, but the refrigerator ”drawer” was really loud. If we could've reached the plug, we would have just unplugged it for the stay. All in all, the staff was friendly, the hotel was clean and accommodating, we just had the handful of minor issues mentioned previously. I would still recommend this hotel and will definitely be back to visit our son at ASU.

Located in the heart of Tempe, the hotel is easy to find on the main road and has convenient transportation. There are many shops, restaurants and bars within the vicinity. The service staff is very good, with car rental service, free parking, free airport shuttle bus. The rooms are large, the decoration and facilities are very good. The price is relatively moderate and the price is super good. It is a good choice for traveling abroad.

When we checked in the nicest lady checked us in and said not to worry about all the fans and blocked off areas that they had a fire on the third floor yesterday. When we asked what the fire was caused by she said she didnt know but it was in a different area and they were cleared to be structurally sound. As we walked onto the floor every window was open and the floor reacked of smoke. It was so hot and humid and smelled like a Texas BBQ as the fire was on the same floor as they had us on. Serious safety concerns with air quality and safety with no disclosure of fire until we arrived at the hotel even though the fire was 24 hours earlier. Oh and btw still charging full price.

I loved staying here because the rooms have balconies, So I'm to drink a glass of wine and watch the sunset. Also is very quiet I enjoy staying here

We were in town for a wedding and this facility was recommended as the place to stay. The recommendation was a strong one. The facility is exceptionally clean and appears to be fairly new. The staff was unfailingly polite and always met us as we walked in with smiles. Our room was well designed. The addition of a microwave would have made it even better, but I'm not sure where it would have been placed. We didn't take advantage of other amenities -- the lounge looked convivial, the breakfast area offered several options, the workout room seemed complete for a hotel fitness area -- but it was only because we were doing other things. Each morning, I went down to Mill Avenue and the big park by the river for long walks. The park is just a couple blocks away. Also nearby is the Mill Avenue shopping district. It's definitely a good place for a stroll and some shopping. Overall, I give this hotel top marks!!

If you want to be degraded,discriminated and practically kicked out of your room for having a service animal, stay here..Holiday Inn, and the GH Keton(which of whom i have been trying to get a hold of him all week, with NO luck) should be ashamed how they let Wayne(the front office manager) speak and treat guests. Im sure I wasnt the first and wont be the last, as long as they keep allowing him. Checked in December 10th around 10:30pm, I told clerk that I had a service animal and he said ”OK No Problem”.. We decided to go get dinner before going into the room, came back around 11:15 and when I was walking into the hotel Wayne stops me with a pinch of attitude and a unmannerly tone and says ”Can I help you?Oh wait, is that a service animal?” I said ”Yes” then he proceeds to ask ”hold on right here, i need to check in my system if there is note of that” (after a lot of typing) he proceeds to tell me ”there is nothing in the system, but why is your dog a service animal?” I said ”I suffer from severe anxiety, I do have a his paperwork” he then bitingly asks me ”what does he do for you, that you so need a service animal?” I said, I provided paperwork to the clerk when checking in, I also called the hotel prior to completing the reservation asking them if they took Service animals, and they said Yes”. He said ”we legally cannot see any paperwork provided, and I have been trained to handle these type of situations but it comes out to, YOU can stay here but not the DOG, seems what you have is a PET not a Service Animal”(like if he knew or if he was a doctor). After Wayne proudly waived at me his very used and revised ADA papers over and over again, He said my Dog couldn't stay with me and he said he wouldn't allow me back in, I proceeded to tell him that I wasn't going to be paying for a room HE wasn't allowing me to stay in, he said I was still going to be responsible for the room I never even stepped a foot in. I am an IHG member, and this experience was nothing but discusting, humiliating and discriminating. Mind you it was 50° and it was 11:15PM, I had to find another hotel room! Other guests did try to intervine and told Wayne what he was doing was against the law, asking me all those specifics, he proudly once again flagged his revised ADA papers and argued with other guests as well. Wayne lacked empathy and it seems he lost his costumer service skill and has been allowed to treat others with disrespect..

Very nice hotel, clean & comfortable. Breakfast was hot & fresh. While nothing in walking distance they offer a free shuttle to a local area filled w/restaurants & other stores. We called when fi ished & w/in 10 min driver was there. Great experience, definitely recommend!

Absolutely have nothing bad to say at all. Customer service here is the absolute best.

Staff was really nice and accommodating. Our room was very spacious and the location was perfect. Really glad we stayed here. It’s a smaller hotel, so there weren’t a lot of amenities, but we were walking distance to a lot of places we were wanting to go to. I also liked that we had a mini kitchen and living room.