Hotels near Decor Gardenworld, Tauranga

We only had one night there which was fine, but I wouldn't want to spend too many nights here. The room was very clean and comfortable. The price was okay for what it was. A bit far out to walk to the town and restaurants. But it was only a short drive to a very nice Thai restaurant.

We had misfortune of booking and staying at this motel. The motel lady Kerry-Ann behaved really harshly when we were late to check out by 5 minutes. I was travelling with my 80-year old father-in-law and my 4-year old son. Due to some reasons, we got a bit late to check out by few minutes. I requested late check-out by one hour and she refused it strictly (did not allow even 5 minutes). Afterwards, she came at the door at the stroke of 10 o'clock and I said we are almost ready and would leave in few minutes. She started behaving rude and we were literally thrown out of the door with my kid and family. Never had such horrible experience in NZ. Poor manners. She said she took an early check-in because someone paid for that! How can they allow an early check-in just after 30 minutes of check-out? When I asked for early checkin day before my travel, she did not agree easily and said maximum she can do is two hours before 2pm! That means different standards for different customers or just plain lies? The day before my travel, my kid had lot of vomiting and diahrrea and I requested that if she could cancel my booking and refund the amount. She hassled us lot and told she would cancel the booking only if she could onsell. Nowadays, after the covid age, most of the motel owners are flexible enough with bookings and they allow cancellation due to medical emergency! Finally I had to travel with my sick kid because I did not want to lose out the amount. We also saw a big notice inside room threatening for fines if dishes are left unclean, moving furniture etc. The motel also charges 3% surcharge over the total price because of credit card payment and there is no other way to pay (so be ready to shell out that extra 3%)! The motel owner needs to take some lessons on humanity. She needs to learn how to behave with customers. Customers need to be treated with respect. Please be careful while dealing with this motel and be ready well ahead of your check-out time. Otherwise, be ready to be kicked out rudely.

This establishment allows pets, but quite frankly I wouldn't let my dog anywhere near it. Spent a week here on work (clearly upset someone in bookings) and found it thoroughly unpleasant. On entry to the room I was greeted with carpet stains and an aroma akin to an ailing widowers home. Single beds serve as lounge seating and wooden decor and panelling throughout gives a distinctly 80s vibe. Shower is lined with black mould. The thermal pool may well be very pleasant but given its condition (refer to photographs) was not something I wanted to immerse my body in. Location is undesirable and driveway is on a corner of a busy road which is treacherous. All in all a dreadful time. Fortunately a corkscrew is supplied, as if you stay here you'll certainly want to drink.

Pros: CBD convenient location, tidy, spacious, friendly staff, free parking. You can just leave the car at the motel and walk every to go for dinner. Room has nice spa bath. I accidently left my phone and they sent it back to me. Cons: Some family rooms are connected to the next rooms with lockable door. The door is not sound proofed so we could hear the neighbor's very loud snoring and coughing all night. (Another time we stayed we did not have this issue because there was no connecting door) If you want milk you have to ask for it or they will not give it to you. Issues were minor and we would stay again.

The Motel has been newly renovated and the price is very high. The boss is a very enthusiastic person. When I checked in, I missed the check in time. The boss warmly received us and introduced all the facilities in detail. The facilities are complete, the transportation is convenient, it is very close to the supermarket, not far from the seaside, and the price is very high.

I had to write a review on how helpful, friendly and forward thinking Sanah is from Quest on Durham. I have worked in the Events and Hospo industry for so long and I can honestly say she is one of the best in the game. Nothing was too hard, I had a group booking that had to postpone due to Covid and she had already thought to hold rooms, even in case we needed extra. Sanah, thank you for being great. Ask for Sanah, she is so helpful and friendly.

The hotel is in a good location👌quiet🤫comfortable😌. The hotel service staff are warm and friendly ✌️Eating🍽️Shopping🛍️is very convenient. Not too far from the attractions.

[Location] The location of the hotel is north of the city of Tauranga, but it is not far away, which is about 800m. [Service] The service is okay, because I arrived early, I ordered coffee in the lobby and waited for a while. After that, the front desk got the room card to find you and said the room was Ready. [Health] Overall good [Facilities] The hotel does not have sound insulation at all. The super noisy facilities are too old, but it does not break. The hotel does not provide toothbrushes and slippers. It only provides shampoo conditioner and soap. If necessary, you can ask at the front desk. (I bring my own toiletries and slippers) The air conditioner has a serious noise. The position of the plug is not provided on the bed. It is too inconvenient to go to the charging bathroom under the TV. The design of the washstand in the bathroom is particularly shallow and old-fashioned. Trouble hotel free parking underground and outdoor but underground needs to find unreserved parking spaces or it will be towed away After the follow-up check-out complained, the hotel sent two breakfasts, but the breakfast type was too small ... you know, but after all, do n’t want the money.