Hotels near Annisa Store Official, Tangerang City

My stay in this property was for one day only.The staff / employees are of good nature & helpful. Front desk receptionists Ms Anes and Ms Fiby were helpful at the time of check in. Room is spacious. Over all my stay was good.The internet connection is very poor in the 9th floor. I wish the management / staff /employees of this property a prosperous and healthy life.

Everything was good except for the room cleaning service that did not replenish the exhausted tissues, toiletries such as toothbrushes and head coverings that were not given, and the drinking utensils that I had used were not cleaned😞

There are probably no Chinese staying in this hotel. The room is too small. Everything else is okay. not cheap. More expensive than the Holiday Inn in Gahja Mada

I book 1 room for 200K (promo price), it should for 2 persons but the room very small. Suitable only for 1 person. The bathroom little bit dirty. Order without breakfast so can't review the food. The location near big road and public transport

Hotel staff are very nice service with a smile, most specially to Front Desk In morning shift (female) upon check out time. She gave me a welcome drink 3 weeks ago. Breakfast are very nice, the food all fresh, we will recommend for stay in Horison Grand Serpong. Thank you all!!

Decisamente difficile da trovare, sconosciuto anche ai negozianti. Si trova alle partenze del terminal 3, piano 2 zona 4, dietro ai banchi delle partenze E, vicino al KFC. Posizione favolosa, tra ristoranti e negozi e perfetto per un comodo check-in mattiniero. Stanza pulita e comoda, letto confortevole e bel bagno. AC con macchina tipo pinguino molto rumorosa ma una volta rinfrescata la stanza si può anche spegnere. Pareti sottili che facevano sentire anche il bambino che tossiva nella stanza a fianco. Consigliato per la posizione ma portatevi i tappi

Dapet diskon dr Trip.com, jadi dg harga segitu, fasilitas jadi berasa oke. Furniture looks old, dipan berbunyi, bantal keras, tapiiii.. Ada hairdryer, air hangat lancar, amenities cukup.. Worth harga diskon.. 🤭☺👍

The lobby is not located in the ground floor and unfortunately none of the staff informed us until we got confused and asked but the concierge staff were friendly and helpful though. Receptionist helped us to check-in and offered to join the JHL membership so I did (need to download the app which quite troublesome). Anyway I joined the member and the receptionist gave a voucher for free welcome drinks that we can use in the restaurant. The voucher only valid for 1 day so after rest for a while, we decided to go to the restaurant to use the voucher. We went to the restaurant in G floor I guess I can't remember (around 4-5 PM) and the staff told us that the restaurant already closed since they need to prepare for breakfast(?) and advised us to go to first floor to use the voucher and again the staff didn't even let us which first floor and how to get there. So we went up to the lobby / receptionist counter to check and the receptionist doesn't even know where we can use the voucher and instead, she asked me back which first floor was the staff referring to. In the end the staff called the restaurant to confirmed and guided us on how to go to first floor. When we arrived in the restaurant at the first floor, the staff told us the we can't use the voucher, the voucher can only be use on the restaurant in G floor and the first floor's restaurant is only for dinner. I don't mind if the voucher can't be use after specific time but the receptionist mentioned it will be valid for the whole day with no specific time. After went back and forth between restaurant and reception, we have no intention to use the voucher anymore, so we went to the receptionist and gave the voucher back. The manager - Ms. Jessica was very friendly and listen to our story. The F&B staff were not friendly and there was no communication at all between F&B and Front office. The room was okay but they didn't really checked the room, the phone was not even charged and we can't use it, I have to go to the other room to call the receptionist.

Hotel lacks quite a far bit… only convenient if you need a place to stay within super duper close proximity after attending a concert at ICE BSD. Even then usually the place will be bustling and busy and staff will be overwhelmed. Service is understandably much slower as they have to handle a huge crowd. During my check in I was not informed that my access card will not be activated until 15+mins later. I lugged my luggage up, all ready to settle down and rest in the room but ended up spending a good 10mins outside the door trying to go in but wasn’t able to. I begrudgingly lugged my luggage down again to find the staff to assist. Only after we went up again could the card be used to unlock the door. Would’ve appreciated if the check in staff informed me in advance then at least I don’t have to waste a trip up only to have to come down again with my belongings. First impression of the room… it is definitely decent for resting but I honestly would not choose this hotel again for any future concerts. Just my own personal preference. It looks good in the pictures and I do see a lot of fans staying over at the hotel. They seem ok and happy. If you’re one who prioritises cleanliness and comfort, this hotel might not be suitable for you. The card incident and the hotel room impression did affected me in some ways. I made a booking to another hotel and left within hours. Ps. The room I was assigned to only had the old 2 pin plugs and I did not bring any adaptors so that was one of the few reasons why I left. Also there was eyelash on the counter I thought these were just signs the room is not for me. Perhaps I wouldn’t feel too badly if I wasn’t alone 😭

I was very happy stayed in Mercure Tangerang BSD City for 2 days. Spent time for my long weekend with my big family, cousins & nephews for reunited after long time not seeing them. I choosed this hotel because i saw many influencer were reviewed this hotel. They have kids playground, swimming pool, kids activity (but we were not lucky because only available on sunday), and also zoo rider. We spent all day long just stayed in the room because the ambiance like staying at our second home. I would like to recommend this to my friend to bring their family for staying here.