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Muvi Hotel Guest Reviews
4.6/5
Very Good
634 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(634)
Positive reviews(608)
Reviews with photos/video(190)
Classy environment(75)
Delicious breakfast(67)
Offers pick-up/drop-offs(23)
Friendly front desk staff(22)
Well decorated(20)
Tasty restaurant(8)
Close to train station(6)
Has rooms for families(4)
Negative reviews(26)
Anonymous User
Deluxe Executive Suite
Checked in Dec 2023
Family
6 Reviews
3.7/5
Posted on Jan 1, 2024
Initially booked a deluxe queen suite and Trip.com / hotel confirmed we could add a single bed. Upon arrival, hotel said they couldn't and changed us to a family suite even though they have rollaway beds available and the deluxe queen suite had ample space.
Room: Family suite is spacious but A/C took very long to warm up the room. Bathroom is open concept with clothing rack situated outside the shower closet which makes it inconvenient to dress/undress.
Breakfast buffet has a decent selection of Chinese dishes including a noodle station.
Location: Hotel is <10 min drive from train station and old town area which is quite convenient considering that most of the hotels that are walking distance from the old town are dated and undermaintained.
Response from Property: 尊敬的顧客朋友 ,首先非常感謝您入住我們酒店,您預訂的是我們的行政套房,因為之前給您打電話也沒有接聽,到店之後前台的工作人員知道您是三個人要入住的時候,為您升級了家庭套房,有三張床,剛好可以供您三人入住。然後您説的空調問題,我們是中央空調,暖氣也應該有一個過程,也不是説馬上就能達到您想要的温度,在您入住期間未能達到您的要求,給您帶來不好的體驗我感到非常抱歉,期待您的下次光臨,體驗不一樣的服務。
Guest User
Deluxe Family Suite
Checked in May 2024
Family
22 Reviews
5.0/5
Outstanding
Posted on May 13, 2024
Very close to the attractions, the room has elements that children like, rich breakfast, fruit and yogurt every day, the service is also very good, it would be great if the surrounding area is well developed
Original TextTranslated by Google
Response from Property: 尊敬的顧客,對於您給予我們的好評,我們深表感激。我們非常高興在您的旅途中為您帶來了愉快的體驗,,您的認可是我們繼續提升服務的動力來源,歡迎您下次光臨。
Guest User
Special Queen Room
Checked in Mar 2024
Couples
9 Reviews
5.0/5
Outstanding
Posted on Mar 29, 2024
A very comfortable hotel in Taining. The price/performance ratio is very high. The room is very clean. The layout is very comfortable and elegant. Sincerity for sincerity
Original TextTranslated by Google
Response from Property: Dear customer, thank you for choosing the Muri Hotel and thank you for your review in your busy schedule. The Muri Hotel is close to the stadium but not noisy. There is free pick-up and drop-off at the train station, and the room has fruit, tea and coffee specially prepared for you. We will serve you more attentively and look forward to your next visit.
Guest User
Twin Room
Checked in Mar 2024
Other
6 Reviews
4.2/5
Very Good
Posted on Mar 21, 2024
The hotel's hardware facilities are good, but the service standards are not good enough. When I opened the door in the morning, there were two large bags of towels, sheets, garbage, etc. from the next room blocking the door. There was only one service staff in the breakfast room
Original TextTranslated by Google
Response from Property: Dear customer, first of all, thank you very much for staying at the Murray Hotel. Thank you for your valuable suggestions. We also take your problem seriously. It is understood that the staff temporarily placed it at the door while cleaning the next room. We will definitely improve this working method and give you a different experience. We are very sorry for the unpleasant feeling you have. Looking forward to your next visit.
Anonymous User
Twin Room
Checked in Mar 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Mar 23, 2024
The front desk service is friendly, the hotel environment is also good, the guest room bathrooms are all smart toilets with complete facilities. The breakfast is also very rich
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your review in your busy schedule. Although the hotel is close to the stadium, it is not noisy. The hotel also provides free pick-up and drop-off service from the train station, butler docking, and free tea and fruit in the room. We will serve you more attentively in exchange for your comfort and look forward to your next visit
Hejijielaoliumang
Special Queen Room
Checked in Mar 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Mar 14, 2024
I am very satisfied with the service. Because I was on a business trip and didn't have a car, and local transportation was inconvenient, the front desk lady drove me there personally, free of charge. She was serious and meticulous, and highly recommended.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your review in your busy schedule. Although the hotel is close to the stadium, it is not noisy. The hotel also provides free pick-up and drop-off service from the train station, butler docking, and free tea and fruit in the room. We will serve you more attentively in exchange for your comfort and look forward to your next visit
Guest User
Deluxe Double Room
Checked in Feb 2024
Family
57 Reviews
4.5/5
Great
Posted on Feb 12, 2024
A newer hotel.
Advantages: The facilities and hardware are good. The bedding was very good. The mattress is very comfortable to sleep on. Equipped with automatic curtains. Smart toilet.
Disadvantage, parking space is a little tight. And the breakfast is a little basic.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your review despite your busy schedule. Although the hotel is close to the stadium, it is not noisy. The hotel also provides free pick-up and drop-off services from the train station. There is a butler to connect you. The room is equipped with free tea and fruit. We will provide you with more attentive service and look forward to your next visit.
Guest User
Twin Room
Checked in Jan 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Jan 24, 2024
The room is very high-end, clean and tidy, with complete supporting facilities. The hotel service attitude is very good, it is worth recommending, and they also sent water and fruit in the room.
Original TextTranslated by Google
Response from Property: Dear customers, thank you for staying at the Murray Hotel. Your satisfaction is our greatest motivation. We will work harder to improve our services and exchange your comfort with sincere and attentive service. We look forward to your next visit.
Guest User
Special Queen Room
Checked in Jan 2024
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Jan 16, 2024
From check-in to check-out, the hotel is very warm and the service is in place. From the bed to the toiletries, everything is easy to use and comfortable. I recommend this hotel and will stay in this hotel again next time I have the chance
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your review in your busy schedule. Although the hotel is close to the stadium, it is not noisy. The hotel also provides free pick-up and drop-off service from the train station, butler docking, and free tea and fruit in the room. We will serve you more attentively for your comfort and look forward to your next visit.
A、xiaorendehen
Special Queen Room
Checked in Jan 2024
Business travelers
58 Reviews
5.0/5
Outstanding
Posted on Jan 10, 2024
Facilities: Very smart and user-friendly.
Health: Quiet and hygienic.
Service: The service attitude is nothing to say, basically full service, there will be a dedicated butler.
Overall, it's a very good hotel. The breakfast is rich and fruit is delivered to the room when you check in.
Original TextTranslated by Google
Response from Property: Dear customer and friend, thank you very much for staying at Muwei Hotel. Your satisfaction is our biggest motivation. We will work harder to improve our service and exchange your comfort with sincere and attentive service. We look forward to your next visit.
Anonymous User
Discount Double Room
Checked in Jan 2024
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Jan 15, 2024
Good service, complete facilities and intelligent facilities. One thing I am very satisfied with is the convenient access and pick-up service
Original TextTranslated by Google
Response from Property: Dear customers, thank you for staying at the Murray Hotel. Your satisfaction is our greatest motivation. We will work harder to improve our services and exchange your comfort with sincere and attentive service. We look forward to your next visit.
Guest User
Special Queen Room
Checked in Jan 2024
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Jan 8, 2024
This hotel is very good, with thoughtful service, complete facilities, beautiful sanitary environment, a homely feeling, and a rich breakfast. I will definitely come here again next time.
Original TextTranslated by Google
Response from Property: Dear customers, thank you for staying at the Murray Hotel. Your satisfaction is our greatest motivation. We will work harder to improve our services and exchange your comfort with sincere and attentive service. We look forward to your next visit.
Anonymous User
Discount Double Room
Checked in Jan 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Jan 11, 2024
The Murray Hotel has a free pick-up service, and you can also go to the gymnasium to swim. The room configuration is also good, and the stay is satisfactory
Original TextTranslated by Google
Response from Property: Dear customers, thank you for staying at the Murray Hotel. Your satisfaction is our greatest motivation. We will work harder to improve our services and exchange your comfort with sincere and attentive service. We look forward to your next visit.
Anonymous User
Special Queen Room
Checked in Jan 2024
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Jan 11, 2024
The hotel rooms are also equipped with Taining rock tea, scented tea and free fruit, which surprised me. The hotel is also clean.
Original TextTranslated by Google
Response from Property: Dear customers, thank you for staying at the Murray Hotel. Your satisfaction is our greatest motivation. We will work harder to improve our services and exchange your comfort with sincere and attentive service. We look forward to your next visit.
Anonymous User
Special Queen Room
Checked in Jan 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Jan 9, 2024
The room is nice and cozy, giving people a good feeling. The breakfast at the Muwei Hotel is also good, with many varieties. I will choose this hotel next time I come to Taining
Original TextTranslated by Google
Response from Property: Dear customers, thank you for staying at the Murray Hotel. Your satisfaction is our greatest motivation. We will work harder to improve our services and exchange your comfort with sincere and attentive service. We look forward to your next visit.