No. 70 of old School, Gusu District, Suzhou, Jiangsu, ChinaView Hotel Details
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1 night
Guiruxuan Hotel Guest Reviews
4.6/5
Very Good
1630 Reviews
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The hotel is very close to Guanqian Street and Pingjiang Road, which makes travel convenient. The rooms are clean and well-equipped. There are restaurants near the hotel and the front desk service is also good.
Original TextTranslated by Google
Response from Property: Thank you for your praise! The stream flows slowly, and time is soft. Thank you for your support. Our home is located in the prosperous area of Guanqian Street in Suzhou City. It is within walking distance of Pingjiang Road Old Street. There are bus stops and subway stations nearby. We will continue to provide the same good quality and more perfect services as always. Thank you for your support and love. I wish you a happy day! Looking forward to seeing you next time
Guest User
Tongxuan Joyful Time Family Room (Tent Toys&VIP Entertainment)
Checked in Apr 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Apr 21, 2024
The room is large and well-lit. The hotel is new and the environment is very nice.
The design of the parent-child room is great, with three windows facing the open paulownia flowers.
The hotel service is also great, highly recommended for bringing children.
Original TextTranslated by Google
Response from Property: Thank you for your praise! The stream flows slowly, and time is soft. Thank you for your support. Our home is located in the prosperous area of Guanqian Street in Suzhou City. It is within walking distance of Pingjiang Road Old Street. There are bus stops and subway stations nearby. We will continue to provide the same good quality and more perfect services as always. Thank you for your support and love. I wish you a happy day! Looking forward to seeing you next time
Guest User
Qingxuan Sunshine Double Bed Room (Smart Home & VIP Entertainment)
Checked in Apr 2024
Family
21 Reviews
5.0/5
Outstanding
Posted on Apr 19, 2024
The room is nice and the location is great
Facilities: smart home
Sanitation: very clean, good service attitude, and snacks
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and praise! I am glad to bring you a wonderful time during your trip. Our rooms are equipped with customized super soft mattresses, domestic brand bathing sets, super 4-star cotton fabrics, and high-end quality disposable consumables. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Anonymous User
Xingxuan Night Sky Double Bed Room (Starry Light & VIP Entertainment)
Checked in Apr 2024
Solo travelers
12 Reviews
4.7/5
Amazing
Posted on Apr 18, 2024
The front desk guy was very enthusiastic. He helped me store my luggage before the room was cleaned up so that I could travel easily. The room was very tidy, and the facilities and supplies were sufficient. Xiaodu voice control was very technological. This was a wonderful experience and I will come again in the future.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and praise! I am glad to bring you a wonderful time during your trip. Our rooms are equipped with customized super soft mattresses, domestic brand bathing sets, super 4-star cotton fabrics, and high-end quality disposable consumables. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Qingxuan Sunshine Double Bed Room (Smart Home & VIP Entertainment)
Checked in Apr 2024
Solo travelers
3 Reviews
5.0/5
Outstanding
Posted on Apr 18, 2024
The room is very clean, tidy and bright, and the bed is very comfortable, so I didn't want to leave during my few days in Suzhou. It is very close to Guanqian Street, just 200 meters across. The beautiful girls and handsome guys at the front desk are very, very, very nice.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and praise! I am glad to bring you a wonderful time during your trip. Our rooms are equipped with customized super soft mattresses, domestic brand bathing sets, super 4-star cotton fabrics, and high-end quality disposable consumables. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Good location, convenient to go anywhere, double beds can be put together, three people can stay with two children.
Original TextTranslated by Google
Response from Property: Hotel reply:
Thank you for your praise! The stream flows slowly, and time is gentle. Thank you for your support. Our hotel is located in the prosperous Guanqian Street of Suzhou City. It is within walking distance to Pingjiang Road Old Street. There are bus stops and subway stations nearby. We will continue to provide the same good quality and more perfect services as always. Thank you for your support and love. I wish you a happy day! Looking forward to seeing you next time
Guest User
Tongxuan Joyful Time Family Room (Tent Toys&VIP Entertainment)
Checked in Mar 2024
Family
12 Reviews
5.0/5
Outstanding
Posted on Mar 31, 2024
The service is very considerate. My sister likes the parent-child room very much. She had a lot of fun. The toiletries are also good. The toothbrush is very comfortable. It's just that the noise outside the window is a bit loud.
Original TextTranslated by Google
Response from Property: Thank you for your praise! The stream flows slowly, and time is soft. Thank you for your support. Our home is located in the prosperous area of Guanqian Street in Suzhou City. It is within walking distance of Pingjiang Road Old Street. There are bus stops and subway stations nearby. We will continue to provide the same good quality and more perfect services as always. Thank you for your support and love. I wish you a happy day! Looking forward to seeing you next time
野生美食家
Xingxuan Night Sky Double Bed Room (Starry Light & VIP Entertainment)
Checked in Mar 2024
Solo travelers
17 Reviews
4.0/5
Very Good
Posted on Mar 31, 2024
advantage
The location is good. Popular attractions such as Suzhou Museum, Lion Grove Garden, Guanqian Road and Pingjiang Road are all nearby and can be reached on foot. If you don’t want to walk, it would be faster to take a car.
shortcoming
Bathroom and toilet are relatively small
The sink is too close to the bed
The sound insulation is a bit poor (disposable earplugs are provided at the hotel front desk)
It is enough for travelers or business guests who are out during the day and only want to rest at night.
Original TextTranslated by Google
Response from Property: Thank you for your praise! The stream flows slowly, and time is soft. Thank you for your support. Our home is located in the prosperous area of Guanqian Street in Suzhou City. It is within walking distance of Pingjiang Road Old Street. There are bus stops and subway stations nearby. We will continue to provide the same good quality and more perfect services as always. Thank you for your support and love. I wish you a happy day! Looking forward to seeing you next time
Guest User
Guestroom (Double Bed) (Special )
Checked in Feb 2024
Solo travelers
1 Reviews
4.0/5
Very Good
Posted on Apr 20, 2024
The location is easy to find on the roadside. It is very convenient to call a Didi car. It takes about 10 minutes to walk to the subway entrance. It is very close to the high-speed railway station. It takes only ten minutes to get there by taxi. The subway is only two stops.
The bar provides drinks, snacks and umbrellas, which is very considerate. The service of the staff is also very good and thoughtful. I feel warm when I go out.
You have to swipe the room card to go upstairs to the room, which makes me feel safe.
The room is quite large and comfortable, with large windows and good light. The equipment in the room is smart, and the bed is comfortable. The room is good overall.
The only drawback is that the toilet in the bathroom is just in the right position, the space is relatively small, and it will feel crowded when standing with the door closed. It is not suitable for people who are too fat. There is space for one person in the shower room, but there is no place to put towels and clothes. I think a shelf can be added at the door of the shower room.
Although the appearance of the hotel is not so fashionable, I was a little worried before I arrived, but after entering, I felt that it was still worth it. The reviews I read did not deceive me.
There are several restaurants to choose from at the door, and they are also very close to the attractions. I walked all the way. Next time I come, I would still choose to live here.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and praise! I am glad to bring you a wonderful time during your trip. Our rooms are equipped with customized super soft mattresses, domestic brand bathing sets, super 4-star cotton fabrics, and high-end quality disposable consumables. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Anonymous User
Ruxuan Exceptional Twin Room (Smart Home & VIP Entertainment)
Checked in Feb 2024
Travel with friends
3 Reviews
1.7/5
Posted on Feb 20, 2024
The room is not big, the location is OK, but it is very, very not soundproof. I didn't sleep well for two days. The neighbor was very noisy. I called to send earplugs, but they were not delivered. There is no soundproofing at all. It is too noisy. I don't know who lives next door. They knew there was no soundproofing, but they still talked loudly. They were still noisy at one o'clock in the morning. The hygiene was not very clean. I didn't eat the sunflower seeds, but there were sunflower seed shells on the floor for two days. I don't know how they cleaned it. Maybe they just helped to throw away the garbage.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and detailed comments. We are sorry that we failed to bring you a satisfactory stay experience. We hope you can give us a chance to correct it. We are deeply sorry for the inconvenience caused by the sound insulation problem. We have purchased relevant sound insulation materials and provide earplugs and other contents for guests in need. I hope you will continue to stay in our hotel next time you come to Suzhou! We will definitely give you a satisfactory stay experience! I apologize again for your displeasure. Our home is located in the center of Suzhou Ancient City, less than 300m away from Guanqian Street, and it is also within walking distance to Pingjiang Road, Lion Grove, and Humble Administrator's Garden. The surrounding transportation is very convenient. I look forward to your stay again, supervise and witness our changes, and feel our better service! I wish you a happy life and smooth work!
Guest User
Mengxuan Small Loft Cinema Double Bed Room (100-Inch Projector & VIP Entertainment)
Checked in Feb 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on Feb 25, 2024
Very good! ! ! ! The room is quite big and well-equipped. There is an auntie to clean and change the room every day. It is clean and tidy. It is also very close to various attractions. Suzhou Museum, Humble Administrator's Garden, Pingjiang Road, and Lion Grove are all within walking distance. Guanqian Street is just opposite. It is also convenient to take a taxi to Hanshan Temple, Xiyuan Temple, Lingering Garden, and Qilishantang. There is a noodle restaurant opposite the hotel with special Suzhou noodles. There are also many cheap and good Suzhou restaurants nearby. The famous Dumb Fried Dumplings is also nearby. It is only two subway stops away from the train station. It is really convenient! ! ! !
Original TextTranslated by Google
Response from Property: Thank you for your praise! The stream flows slowly, and time is soft. Thank you for your support. Our store is located in the prosperous area of Guanqian Street in Suzhou City. It is within walking distance of Pingjiang Road Old Street. There are bus stops and subway stations nearby. We will continue the good quality and more perfect service as always to thank you for your support and love. I wish you a happy day! Looking forward to seeing you next time.
At first, I booked a king-size room. To be honest, it was not cheap at over 600 per night. I didn't understand why the room was so small when entering, and they had to have a semi-partition in the middle. The ceiling was very low, which was really depressing. The design of the bathroom was also a bit useless. Although it was separated into dry and wet areas, I would bump into the glass door whether I was using the toilet or taking a shower. After staying for one night, I found that a loft room was available, so I quickly upgraded. The space was a little less depressing, but the air conditioning could not be turned on in the upstairs space, and the windows were only two small windows downstairs. It was stuffy sleeping upstairs, and the signal was not good. It was said to be a giant screen projection, but it could not be projected. The sound insulation was also very poor, and I could clearly hear the conversations next door. It was pretty average. The only thing I was satisfied with was that the guy's attitude was very good.
Original TextTranslated by Google
Response from Property: Dear guests, first of all, thank you very much for choosing to stay in our hotel and for commenting on our hotel in your busy schedule! It is our fault that we failed to give you a satisfactory stay experience, and we deeply apologize. Your valuable opinions are very important to us. We have reported and verified the issues you mentioned to the relevant departments, and we will also strengthen management rectification and training. It is the care and supervision of guests like you that enables us to constantly find problems in our work and gain opportunities for correction and improvement. Your tolerance and understanding are encouragement and support for our work. We are a newly opened hotel and we care very much about your feelings during your stay. We also hope that you can give us a chance to make a fresh start. I believe that next time we will definitely give you a satisfactory stay experience. All the staff of Gui Ruxuan welcome you to visit again!
Guest User
Tongxuan Joyful Time Family Room (Tent Toys&VIP Entertainment)
Checked in Feb 2024
Family
5 Reviews
5.0/5
Outstanding
Posted on Feb 8, 2024
Hotel
Facilities: Very new, very comfortable to stay, you can have breakfast downstairs, and walk 300 meters to Guanqian Street, very convenient.
Sanitation: Very clean, the room is large and spotless.
Service: The front desk is very enthusiastic.
Environment: The surrounding environment is very good, not noisy, very quiet.
Original TextTranslated by Google
Response from Property: Thank you for staying and sharing! Your praise is our greatest motivation. I think our efforts and seriousness are worth it. The years are good and my heart is at peace. Only after experiencing it will you understand. Continuing the same accommodation environment and better service is what I can do for you. If you like us, remember to come back and see us~
Lvxingkandashijie
Tongxuan Joyful Time Family Room (Tent Toys&VIP Entertainment)
Checked in Jan 2024
Family
69 Reviews
5.0/5
Outstanding
Posted on Feb 2, 2024
Ctrip marked it as a three-diamond hotel, but it's generally good. The parent-child room is quite large, and the decoration is new and clean. The front desk service is also very good. They actively help to send the washed clothes back to the room. There are many restaurants and supermarkets around, which is very convenient. It's about ten minutes' walk from the Pingjiang Road Historical District. It's okay. The only drawback is that the floor height is less than 2.8 meters, about 2.5 meters, which is a bit depressing. The parent-child room has only three small windows. Everything else is very good
Original TextTranslated by Google
6/8
Response from Property: Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. We are honored to receive your praise. The rooms in the store are ventilated every day and equipped with a laundry room (washing and drying in one, laundry detergent and disinfectant are provided free of charge), which is convenient for your travel and tourism. I hope to have more opportunities to serve you! Looking forward to your stay again