Suzhou Park Xinghai Scholarly Family Hotel (Jinji Lake Store)

Suzhou Park Xinghai Scholarly Family Hotel (Jinji Lake Store) Reviews

Suzhou Park Xinghai Scholarly Family Hotel (Jinji Lake Store)

No.37 Sutong Road, Suzhou Industrial Park, Suzhou, Jiangsu, 215000, ChinaView Hotel Details
Suzhou Park Xinghai Scholarly Family Hotel (Jinji Lake Store)
Suzhou Park Xinghai Scholarly Family Hotel (Jinji Lake Store)Suzhou Park Xinghai Scholarly Family Hotel (Jinji Lake Store)Suzhou Park Xinghai Scholarly Family Hotel (Jinji Lake Store)
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Suzhou Park Xinghai Scholarly Family Hotel (Jinji Lake Store) Guest Reviews

4.7/5
Outstanding
1608 Reviews
Verified reviews
Location4.7
Amenities4.6
Service4.8
Cleanliness4.7
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All reviews(1608)
Positive reviews(1571)
Reviews with photos/video(248)
Classy environment(271)
Friendly front desk staff(137)
Quiet & comfortable(130)
Delicious breakfast(64)
Well designed(40)
Garden view(18)
Has rooms for families(14)
Tasty coffee(7)
Negative reviews(37)
Daria 达丽娅
Delicate Queen Room
Checked in Oct 2024
Solo travelers
7 Reviews
5.0/5
Outstanding
Posted on Nov 17, 2024
The hotel is in a very good location, very close to the big Suzhou central shopping mall and close to the lake. Very convenient to get to by taxi. The room was super clean, all amenities provided and the bed was super comfortable!
Response from Property: Thanks for your choice and support. Best wishes to you~
y0shima
Delicate Queen Room
Checked in Dec 2023
Travel with friends
11 Reviews
4.2/5
Very Good
Posted on Feb 2, 2024
This hotel is unexpectedly nice for the price. We were very comfortable and happy with our 5 night stay there. It’s not very convenient to restaurants, stores or attractions by foot, but a short taxi/didi ride brings you to the heart of Suzhou.
Response from Property: Dear . Thank you very much for your support. Looking forward to meeting a better version of us~Sincerely Yours
Guest User
Delicate Queen Room
Checked in Nov 2024
Other
2 Reviews
5.0/5
Outstanding
Posted on Jan 1, 2025
every nice hotel
Response from Property: 【🌙蘇桐路北門24H免費停車+交通便捷🚕】尊敬的賓客,您好,感謝您選擇星海書香世家酒店(金雞湖店),酒店位於蘇州工業園區蘇桐路,近地鐵6號線秋溏浜站,最美6號線-蘇州園林一站式到各處景點都很便捷。我們致力於為客人提供舒適、整潔、便捷、獨特的住宿體驗,以及細緻入微的服務。再次感謝您對我們的評價,我們期待您的再次光臨。 駐店經理 吳文娟
Kxz
Delicate Queen Room
Checked in May 2023
Solo travelers
7 Reviews
5.0/5
Outstanding
Posted on Jun 13, 2023
Amazing staff! Good location! Would recommend to anyone travelling to suzhou!
Response from Property: Dear guests, thank you for your love and support! We will continue to work hard to bring you a satisfactory service experience and look forward to your next stay!
Guest User
Delicate Queen Room
Checked in Sep 2024
Business travelers
2 Reviews
4.0/5
Very Good
Posted on Dec 2, 2024
VERY GOOD
Response from Property: Thank you for your support~Best wishes
Guest User
Elegant Twin Room
Checked in Nov 2024
Family
4 Reviews
4.7/5
Amazing
Posted on Dec 27, 2024
I took my family to Suzhou for a trip. The hotel facilities are a bit old, but they were clean. The reception service at the front desk was very good. They gave a bottle of warm water to the elderly. There was also freshly ground coffee for the guests, which was a big plus. The family also liked the souvenirs, which added a lot of surprises to our trip.
Original TextTranslated by Google
Response from Property: 【Bookish Heart ❤️+ Original Service 💗】Thank you for choosing Shuxiang Shijia (Jinji Lake Branch). A city of Gusu, half of the Jiangnan poetry, the hotel's decoration style is based on Suzhou gardens, creating a living environment for the Jiangnan poetic family. The hotel focuses on customer experience and wants to bring the best service experience to everyone. We look forward to your continued visit to Shuxiang Hotel, where you can taste tea, read books, and quietly experience the Suzhou-style slow life~ Resident Manager Wu Wenjuan
Guest User
Delicate Queen Room
Checked in Nov 2024
Couples
11 Reviews
5.0/5
Outstanding
Posted on Dec 22, 2024
The room is clean and tidy, and the overall layout has its own characteristics. The attitude of the front desk staff is also very good. We came by car, and parking is convenient here. It is close to Jinji Lake, and there are many takeaways around and the delivery is fast. I will come again if I have the chance!
Original TextTranslated by Google
Response from Property: 【❤️Bookish Heart + 🍃Su-style Garden Style】Thank you very much for supporting Xinghai Shuxiang Shijia Hotel. We are glad that we can bring you a wonderful time during your trip. Your appreciation has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home-like stay experience. We look forward to your visit again and wish you all the best~ Resident Manager Wu Wenjuan
verazhang1983
Delicate Queen Room
Checked in Nov 2024
Travel with friends
11 Reviews
5.0/5
Outstanding
Posted on Dec 8, 2024
The room is clean, and the mouthwash cup is in the disinfection cabinet at the elevator entrance, which is very safe to use. The front desk service is very good, checkin is fast and efficient, and welcome fruit is also given. Convenient transportation, close to Dinghui Temple, Xietang Old Street, Suzhou Olympic Sports Center, and Didi
Original TextTranslated by Google
Response from Property: 【⭐️Self-service laundry⭐️】During the heavy snow season, I am fortunate to have a warm encounter with you in Suzhou; thank you very much for choosing Xinghai Shuxiang Shijia Hotel as your place of stay among the many hotels in Suzhou. The hotel is west of Jinji Lake, about 1.5 kilometers away from Oriental Gate/Suzhou Center. It has ample free parking spaces and complete laundry facilities, aiming to provide guests with Jiangnan cultural characteristics and a relaxing space that makes people feel happy and happy. Thank you for your comments and look forward to serving you again in the near future. I wish you a smooth work and everything goes well! Resident Manager Wu Wenjuan
Guest User
Delicate Queen Room
Checked in Nov 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Dec 8, 2024
The room type and service are very good. I've decided to stay at this hotel! Humanized service, free late check-out, I love it, otherwise I wouldn't know where to stay for a few hours.
Original TextTranslated by Google
Response from Property: 【Bookish Heart + Original Service】Thank you for choosing Shuxiang Shijia (Jinji Lake Branch)! When you meet in the red maple leaves, you can also feel Xiaoxing's care~ A Gusu city, half of the Jiangnan poetry, the hotel's decoration style is based on Suzhou gardens, creating a living environment for the Jiangnan poetry family. The hotel focuses on customer experience and wants to bring the best service experience to everyone. We look forward to your continued visit to Shuxiang Hotel, where you can taste tea, read books, and quietly experience the Suzhou slow life~ Resident Manager Wu Wenjuan
Guest User
Elegant Twin Room
Checked in Nov 2024
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Dec 7, 2024
It was really good. I forgot to bring something and the hotel sent it home. Because I had online work, I asked the front desk to help me with a late check-out. It was perfect. There were gifts for check-in and check-out. The hotel environment was also very good. This is my second stay. I will stay again next time! Everyone is very friendly and polite. Recommended!
Original TextTranslated by Google
Response from Property: 【❤️Suzhou Olympic Sports Center Metro Direct 💗】Thank you very much for your stay and praise! We are glad that Suzhou Park Xinghai Scholars Hotel can bring you a wonderful time during your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home-like stay experience. The hotel has maintenance management of facilities and equipment every year~ Looking forward to visiting again! I wish you good work and a happy family! Resident Manager Wu Wenjuan
Guest User
Elegant Twin Room
Checked in Nov 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Dec 7, 2024
The lobby is very beautiful, with a bookish atmosphere. There is also a cultural and creative area at the front desk, which is very interesting. Unfortunately, the schedule was too full and I didn't have time to take a closer look. Hygiene: very clean, and the interruptions were timely. Facilities: equipped with a smart toilet, and there is plenty of hot water for showers. Toiletries are also complete, and the tea bags are very fragrant. The only thing that can be improved is the hair dryer, which is relatively old and heavy, and the nozzle is gone. I sincerely recommend that this be optimized, which will greatly improve the favorability. They also gave a small gift, which made me very happy. I have the opportunity to stay here next time.
Original TextTranslated by Google
Response from Property: 【書香心意+初心服務】感謝您選擇書香世家(金雞湖店)!相遇在楓葉紅時,您也有感受到小星的用心~一座姑蘇城,半部江南詩,酒店裝飾風格以蘇州園林為參照,打造江南詩禮門第的居住環境。酒店以客户體驗為中心,想給每一位帶來最好的服務體驗,期待您繼續光臨書香酒店,在這裏品茶、讀書,靜靜感受蘇式慢生活~ 駐店經理 吳文娟
Guest User
Delicate Queen Room
Checked in Oct 2024
Solo travelers
6 Reviews
5.0/5
Outstanding
Posted on Dec 1, 2024
The hotel of Shuxiangshijia is ancient and quiet, which is my favorite style. Unfortunately, I forgot to take pictures. The service is very good. Fruits were sent when checking in, and souvenirs were given when checking out. When I left, the front desk specially brought me warm mineral water, and the aunt in the room was also very kind.
Original TextTranslated by Google
Response from Property: 【❤️Suzhou Olympic Sports Center subway direct access 💗 + 🍃Suzhou-style garden style】Thank you very much for your stay and praise! I am glad that Suzhou Park Xinghai Scholars Hotel can bring you a wonderful time during your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home-like stay experience. Looking forward to your visit again! Resident Manager Wu Wenjuan
Guest User
Delicate Queen Room
Checked in Oct 2024
Family
9 Reviews
5.0/5
Outstanding
Posted on Dec 1, 2024
It has been a long time since I sincerely wanted to give a hotel a full score, mainly because Shuxiang Shijia is really impeccable. No matter the geographical location, room layout, service attitude and quality, there is nothing wrong with it. There are welcome fruits when you enter the door and souvenirs when you leave. They are all very considerate and appropriate. I will definitely recognize this brand in the future.
Original TextTranslated by Google
Response from Property: [🌙24-hour free parking at the north gate of Sutong Road + convenient transportation🚕] Dear guests, hello, thank you for choosing Xinghai Scholars Hotel (Jinji Lake Branch). The hotel is located on Sutong Road, Suzhou Industrial Park, close to Qiutangbang Station of Metro Line 6, and the most beautiful Line 6-Suzhou Gardens is convenient to various attractions. We are committed to providing guests with a comfortable, clean, convenient, unique accommodation experience, and meticulous service. Thank you again for your evaluation of us, and we look forward to your visit again. Resident Manager Wu Wenjuan
Lalalalakari
Delicate Queen Room
Checked in Oct 2024
Business travelers
6 Reviews
5.0/5
Outstanding
Posted on Jan 14, 2025
I like the design of the hotel, which is antique and suitable for the city of Suzhou. There are welcome snacks in the room. This hotel is enough for a one-night stay on a business trip. The breakfast variety is OK, which is in line with the hotel price, and the service of the staff is OK.
Original TextTranslated by Google
Response from Property: [🌙24-hour free parking at the north gate of Sutong Road + convenient transportation🚕] Dear guests, hello, thank you for choosing Xinghai Scholars Hotel (Jinji Lake Branch). The hotel is located on Sutong Road, Suzhou Industrial Park, close to Qiutangbang Station of Metro Line 6, and the most beautiful Line 6-Suzhou Gardens is convenient to various attractions. We are committed to providing guests with a comfortable, clean, convenient, unique accommodation experience, and meticulous service. Thank you again for your evaluation of us, and we look forward to your visit again. Resident Manager Wu Wenjuan
Nicolelu
Delicate Queen Room
Checked in Oct 2024
Business travelers
6 Reviews
5.0/5
Outstanding
Posted on Dec 23, 2024
This hotel is located in the Jinji Lake Business District of Suzhou Industrial Park. The transportation is very convenient. It is close to the subway station and bus station, which is convenient for us to travel. The hotel rooms are very clean and tidy, and the facilities are also complete, including air conditioning, TV, wireless network, etc. The bed is comfortable and the sleep quality is very good. What impressed me most was the service of the hotel. The staff were very friendly, warm and thoughtful. The welcome gifts were different every time, and they made us feel comfortable.
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Response from Property: 【🍲夜驛暖膳】非常感謝您支持星海書香世家酒店,感謝閣下的讚賞,很高興蘇州園區星海書香世家酒店能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力為每一位客人提供賓至如歸的入住感受。熱切期待再次光臨體驗,願世間美好與您環環相扣~ 駐店經理 吳文娟