DoubleTree by Hilton Suzhou Wujiang

DoubleTree by Hilton Suzhou Wujiang Reviews

DoubleTree by Hilton Suzhou Wujiang

No. 199 Yundong Avenue, Wujiang District, Suzhou, Jiangsu, ChinaView Hotel Details
DoubleTree by Hilton Suzhou Wujiang
DoubleTree by Hilton Suzhou WujiangDoubleTree by Hilton Suzhou WujiangDoubleTree by Hilton Suzhou Wujiang
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DoubleTree by Hilton Suzhou Wujiang Guest Reviews

4.6/5
Very Good
1082 Reviews
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(1082)
Positive reviews(1049)
Reviews with photos/video(226)
Friendly front desk staff(104)
Classy environment(91)
Delicious breakfast(80)
Convenient parking(39)
Large rooms(37)
Perfect for business trips(25)
Awesome gym(14)
Delicious buffet(14)
Negative reviews(33)
Guest User
Superior Suite
Checked in Aug 2024
Couples
4 Reviews
5.0/5
Outstanding
Posted on Nov 7, 2024
the room was huge and clean.. and the bonus is we had the massage chair.. also the staff spoke very good english..
Response from Property: 非常感謝您選擇入住蘇州吳江敏華希爾頓逸林酒店!非常感謝您抽出寶貴的時間分享您的入住體驗,我們力求用卓越周到的服務、雅緻的氛圍與別具格調的裝潢,為每一位賓客打造非凡的入住體驗。再次感謝您對我們酒店服務和設施給予認可,期待您的再次光臨!祝您闔家安康,生活愉快。
Igor
Superior Double Room
Checked in Oct 2023
Business travelers
5 Reviews
4.7/5
Amazing
Posted on Nov 27, 2023
Very good hotel, nice lobby and rooms, friendly stuff. I really liked the wall panel with Chinese folklore theme in the lobby. Breakfast corresponds to Hilton. Some inconvenience of the hotel's location is compensated by the great view from the window.
Response from Property: Dear guest, thanks for choosing our hotel, have a nice day!
Gerrard D Evans
Deluxe Suite
Checked in Dec 2022
Couples
74 Reviews
5.0/5
Outstanding
Posted on Jan 14, 2023
This place was great while in Wujiang and the service was great as well
Response from Property: Thanks for choosing DoubleTree by Hilton Suzhou Wujiang. Thanks for your kind comments and have a nice day!
Dankanfengyuqiao
Superior Double Room
Checked in Apr 2024
Family
6 Reviews
5.0/5
Outstanding
Posted on May 5, 2024
ting jao
Response from Property: 尊敬的賓客,非常感謝您選擇入住蘇州吳江敏華希爾頓逸林酒店!非常感謝您抽出寶貴的時間分享您的入住體驗,我們力求用卓越周到的服務、雅緻的氛圍與別具格調的裝潢,為每一位賓客打造非凡的入住體驗。再次感謝您對我們酒店服務和設施給予認可,期待您的再次光臨!祝您闔家安康,生活愉快!
Guest User
Superior Double Room
Checked in May 2023
Solo travelers
55 Reviews
4.2/5
Very Good
Posted on Jul 12, 2023
Helpful and friendly staff.
Response from Property: Dear guest, thanks for choosing our hotel, have a nice day!
Syed Sadquain Haider
Superior Double Room
Checked in Jun 2022
Business travelers
2 Reviews
3.2/5
Posted on Jul 11, 2022
Hotel is OK, location is peaceful easy to find, parking is available underground.
Response from Property: We are delighted that you have had an enjoyable stay with us and thank you for sharing the comments with us. We are committed to continue with what we do best. Looking forward to welcome you back to DoubleTree by Hilton Suzhou Wujiang on your next trip.
Guest User
Superior Double Room
Checked in Feb 2023
Business travelers
41 Reviews
5.0/5
Outstanding
Posted on Apr 5, 2023
price good
Response from Property: Thanks for choosing DoubleTree by Hilton Suzhou Wujiang. Thanks for your kind comments and have a nice day!
Guest User
Superior Room (2 beds)
Checked in Nov 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Dec 21, 2024
I have to give a big thumbs up to the hotel staff! Andy at the front desk provided impeccable service and had an excellent attitude. I felt I was being taken seriously. Casey was also very professional and friendly, and promptly resolved the embarrassment of me booking the wrong room type.
Original TextTranslated by Google
Response from Property: 非常感謝您選擇入住蘇州吳江敏華希爾頓逸林酒店!非常感謝您抽出寶貴的時間分享您的入住體驗,我們力求用卓越周到的服務、雅緻的氛圍與別具格調的裝潢,為每一位賓客打造非凡的入住體驗。再次感謝您對我們酒店服務和設施給予認可,期待您的再次光臨!祝您闔家安康,生活愉快。
Anonymous User
Superior Double Room
Checked in Nov 2024
Business travelers
6 Reviews
5.0/5
Outstanding
Posted on Dec 20, 2024
This hotel was a big surprise when I came to Suzhou. The environment is very good. The concierge and the front desk were very enthusiastic from the moment I checked in. The room was also very clean. I was very tired from the long journey and had not slept well in the past few days. The bedding and pillows in the hotel were very comfortable. I slept soundly until dawn when I arrived at the hotel at night. I felt that I had made up for the sleep I had in the previous few days. The quality of the breakfast was also very good, with many types to choose from. I will definitely choose this hotel next time I come to Suzhou!
Original TextTranslated by Google
Response from Property: Thank you very much for choosing to stay at DoubleTree by Hilton Suzhou Wujiang! Thank you very much for taking the time to share your stay experience. We strive to create an extraordinary stay experience for every guest with excellent and thoughtful service, elegant atmosphere and unique decoration. Thank you again for your recognition of our hotel services and facilities, and we look forward to your visit again! I wish you and your family good health and a happy life.
Guest User
Superior Double Room
Checked in Nov 2024
Business travelers
3 Reviews
5.0/5
Outstanding
Posted on Dec 18, 2024
This stay was a very pleasant experience! From the time of booking, the whole process was very smooth. Since I arrived early, the front desk manager helped me upgrade the room and I got it smoothly. It allowed me to have a good rest. Thumbs up 👍
Original TextTranslated by Google
Response from Property: 非常感謝您選擇入住蘇州吳江敏華希爾頓逸林酒店!非常感謝您抽出寶貴的時間分享您的入住體驗,我們力求用卓越周到的服務、雅緻的氛圍與別具格調的裝潢,為每一位賓客打造非凡的入住體驗。再次感謝您對我們酒店服務和設施給予認可,期待您的再次光臨!祝您闔家安康,生活愉快。
Guest User
Superior Double Room
Checked in Nov 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Dec 16, 2024
The hotel is great👍🏻 The stay experience is also great👍🏻 Convenient transportation, good surrounding environment, and convenient shopping! The room design and layout are reasonable, highly recommended.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing to stay at DoubleTree by Hilton Suzhou Wujiang! Thank you very much for taking the time to share your stay experience. We strive to create an extraordinary stay experience for every guest with excellent and thoughtful service, elegant atmosphere and unique decoration. Thank you again for your recognition of our hotel services and facilities, and we look forward to your visit again! I wish you and your family good health and a happy life.
Guest User
Superior Double Room
Checked in Nov 2024
Travel with friends
8 Reviews
5.0/5
Outstanding
Posted on Dec 10, 2024
I had a stay at Hilton. I felt cared for from the moment I got off the bus. Stephen helped me with my luggage and guided me along the way. The front desk gave me two hot cookies and reminded me of the breakfast time. After Stephen sent me to my room, he introduced the canal outside and gave me some travel tips around the hotel. He even reminded me how to take the subway. I had a great day in Wujiang! Thank you very much for Stephen's enthusiastic service!
Original TextTranslated by Google
Response from Property: Thank you very much for choosing to stay at DoubleTree by Hilton Suzhou Wujiang! Thank you very much for taking the time to share your stay experience. We strive to create an extraordinary stay experience for every guest with excellent and thoughtful service, elegant atmosphere and unique decoration. Thank you again for your recognition of our hotel services and facilities, and we look forward to your visit again! I wish you and your family good health and a happy life.
Anonymous User
Superior Double Room
Checked in Nov 2024
Solo travelers
2 Reviews
5.0/5
Outstanding
Posted on Dec 12, 2024
Casey Tang Wenkai, the guy at the front desk, is very handsome, has a good service attitude, is gentle and generous. He also upgraded my room, which has a massage chair. I will come again next time.
Original TextTranslated by Google
Response from Property: 非常感謝您選擇入住蘇州吳江敏華希爾頓逸林酒店!非常感謝您抽出寶貴的時間分享您的入住體驗,我們力求用卓越周到的服務、雅緻的氛圍與別具格調的裝潢,為每一位賓客打造非凡的入住體驗。再次感謝您對我們酒店服務和設施給予認可,期待您的再次光臨!祝您闔家安康,生活愉快。
Guest User
Superior Double Room
Checked in Nov 2024
Solo travelers
7 Reviews
5.0/5
Outstanding
Posted on Dec 20, 2024
Facilities: The room is still as warm as before Hygiene: The hygiene is also excellent Environment: It is close to Christmas and the Christmas atmosphere is very good. The Christmas tree in the lobby is really beautiful Service: I would like to mention Andy. Not only did he check in quickly and professionally, he also helped me upgrade to a room with a massage chair and bathtub. I must praise him The following are pictures of the hotel. You can refer to them. I highly recommend it
Original TextTranslated by Google
Response from Property: 非常感謝您選擇入住蘇州吳江敏華希爾頓逸林酒店!非常感謝您抽出寶貴的時間分享您的入住體驗,我們力求用卓越周到的服務、雅緻的氛圍與別具格調的裝潢,為每一位賓客打造非凡的入住體驗。再次感謝您對我們酒店服務和設施給予認可,期待您的再次光臨!祝您闔家安康,生活愉快。
Guest User
Superior Double Room
Checked in Nov 2024
Solo travelers
3 Reviews
5.0/5
Outstanding
Posted on Dec 13, 2024
I stayed in this hotel a few days ago. The Christmas atmosphere was very strong. The hotel lobby was very unique. Casey checked me in when I checked in. He was very professional. He answered some questions seriously. He was a very patient young man. I praise Casey. I will definitely stay here again next time I come here.
Original TextTranslated by Google
Response from Property: 非常感謝您選擇入住蘇州吳江敏華希爾頓逸林酒店!非常感謝您抽出寶貴的時間分享您的入住體驗,我們力求用卓越周到的服務、雅緻的氛圍與別具格調的裝潢,為每一位賓客打造非凡的入住體驗。再次感謝您對我們酒店服務和設施給予認可,期待您的再次光臨!祝您闔家安康,生活愉快。