Zhuozheng Bieyuan Hotel

Zhuozheng Bieyuan Hotel Reviews

Zhuozheng Bieyuan Hotel

No.168 Northeast street, Gusu District, Suzhou, Jiangsu, ChinaView Hotel Details
Zhuozheng Bieyuan Hotel
Zhuozheng Bieyuan HotelZhuozheng Bieyuan HotelZhuozheng Bieyuan Hotel
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Zhuozheng Bieyuan Hotel Guest Reviews

4.7/5
Outstanding
5420 Reviews
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(5420)
Positive reviews(5306)
Reviews with photos/video(909)
Convenient location(1399)
Close to scenic area(693)
Easy to get around(429)
Friendly front desk staff(306)
Perfect for kids(75)
Has rooms for families(37)
Garden view(33)
Negative reviews(114)
Anonymous User
Double Room
Checked in Dec 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Dec 2, 2024
Good, clean, comfortable, convenient and beautiful scenic.
Response from Property: 您好！非常感謝您選擇下榻蘇州拙政別苑酒店，並抽出寶貴時間與我們分享您的入住體驗，看到您對我們很滿意，我們感到不勝榮幸，我們一直以顧客即是家人、朋友、好鄰居的服務理念，力爭為每位到店的顧客提供舒適的環境，貼心的服務，讓顧客感受到家人般的關懷，來到小拙您就是我們的家人，您的滿意是我們追求的最終目標，也是我們前進的最大動力，酒店的成長離不開您的支持與陪伴，希望您繼續支持我們，我們會更加努力，力爭更好。歡迎您隨時回家！
Guest User
Enjoyable Room
Checked in Nov 2024
Solo travelers
8 Reviews
4.2/5
Very Good
Posted on Nov 12, 2024
Really nice hotel and super position! The staff was super nice and helpful The only side note is about the smell. In my room there was a bad smell, I’ve said to them and they checked it and cleaned everything again but unfortunately nothing changed, it may be the pipes!
Response from Property: 感謝客官百忙之中給我們做出點評！您能對我們服務態度滿意是我們的榮幸，我們酒店就在拙政園旁邊右轉50米可到喲！酒店房間比較多一百多間雖然有點不好找但我們有專人帶客的啦！我們酒店採用的是園林式建築，蘇州這邊也是以園林而聞名世界。衞生這塊我們負責人很是看重您的建議已經對客房加強管理和培訓，同時也歡迎您的下次入住，能給您一次滿意的入住體驗！
WJess
Guestroom - Triple Occupancy
Checked in Dec 2024
Family
14 Reviews
5.0/5
Outstanding
Posted on Dec 8, 2024
Everything is great. They also offer free laundry service which is great for me.
Response from Property: Thank you for your stay and good comments. Xiaozhuo has always been committed to serving customers with the best enthusiasm and smile. At the same time, I also hope to grow better with your encouragement. I wish you a beautiful and lovely little master, and Xiaozhuo will always be waiting for you!
YvonneYeoh
Guestroom - Double Occupancy
Checked in Mar 2024
Travel with friends
2 Reviews
4.7/5
Amazing
Posted on Apr 3, 2024
Indeed a perfect hotel location in Suzhou! Clean and big hotel, walking distance to 平江路 and it’s just next to 拙政院東出口. You will never get bored by staying this area! Cons: due to its very near to tourist spots location, the traffic is super bad. I’ve been waiting for 1 hour for my didi to arrive and head to Suzhou station, never take other transportation due to having super big luggage.
Response from Property: Dear guest, thank you very much for taking the time to give us your review. Our goal is to make every guest who stays here feel expected and satisfied. Not getting your full score is our room for improvement. I will reflect on myself, keep improving, and strive to get 100 points.
PhilipChong23
Double Room
Checked in Dec 2023
Family
3 Reviews
5.0/5
Outstanding
Posted on Dec 12, 2023
Book 2 x 初见, very clean and modern room with huge bed.Huge TV with many channels. 拙政园 is right at the door step.
Response from Property: Thanks to your comment,hope you have a nice memory to Su Zhou!
Guest User
Enjoyable Room
Checked in Nov 2024
Travel with friends
3 Reviews
4.0/5
Very Good
Posted on Nov 20, 2024
the position is perfect and the room was really nice
Response from Property: 您好！非常感謝您選擇下榻蘇州拙政別苑酒店，並抽出寶貴時間與我們分享您的入住體驗，看到您對我們很滿意，我們感到不勝榮幸，我們一直以顧客即是家人、朋友、好鄰居的服務理念，力爭為每位到店的顧客提供舒適的環境，貼心的服務，讓顧客感受到家人般的關懷，來到小拙您就是我們的家人，您的滿意是我們追求的最終目標，也是我們前進的最大動力，酒店的成長離不開您的支持與陪伴，希望您繼續支持我們，我們會更加努力，力爭更好。歡迎您隨時回家！
Wang
Deluxe Queen Room
Checked in May 2024
Family
7 Reviews
4.7/5
Amazing
Posted on May 24, 2024
Very nice hotel, very nice stay. The location is very near the railway station and it’s very near the scenic area. it is a bit noisy because it is at a very touristy location. But if you don’t mind, the noise is totally perfect.
Response from Property: 您好！非常感謝您選擇下榻蘇州拙政別苑酒店，並抽出寶貴時間與我們分享您的入住體驗，看到您對我們很滿意，我們感到不勝榮幸，我們一直以顧客即是家人、朋友、好鄰居的服務理念，力爭為每位到店的顧客提供舒適的環境，貼心的服務，讓顧客感受到家人般的關懷，來到小拙您就是我們的家人，您的滿意是我們追求的最終目標，也是我們前進的最大動力，酒店的成長離不開您的支持與陪伴，希望您繼續支持我們，我們會更加努力，力爭更好。歡迎您隨時回家！
SC Ler
Double Room
Checked in Nov 2024
Travel with friends
4 Reviews
5.0/5
Outstanding
Posted on Nov 21, 2024
Location good, comfortable beds, service good
Response from Property: Thank you for your check-in and praise. Xiao Zhuo has been committed to dedicating to customers with the best enthusiasm and smile. At the same time, I hope to grow better in your encouragement. I wish the little master is beautiful, lovely and touching. Xiao Zhuo has been waiting for you!
Jason Mark
Enjoyable Room
Checked in Feb 2024
Couples
40 Reviews
4.5/5
Great
Posted on Feb 25, 2024
Great location for exploring the old town, very clean and tidy rooms and helpful staff, would definitely stay here again.
Response from Property: 感謝親的入住及好評，小拙一直致力與用最好的熱情與微笑奉獻給顧客，同時也希望在您的鼓勵中更好的成長，祝願小主美麗可愛動人，小拙一直等你哦!
chloenguyen
Guestroom - Double Occupancy
Checked in May 2024
Travel with friends
14 Reviews
5.0/5
Outstanding
Posted on May 28, 2024
Everything is perfect. The room is spacious and have everything i need
Response from Property: 感謝親的入住及好評，小拙一直致力與用最好的熱情與微笑奉獻給顧客，同時也希望在您的鼓勵中更好的成長，祝願小主美麗可愛動人，小拙一直等你哦!
Ycw
Guestroom - Double Occupancy
Checked in Jun 2024
Business travelers
1 Reviews
4.7/5
Amazing
Posted on Jun 24, 2024
The front desk is very helpful, location is perfect.
Response from Property: 尊敬的賓客您好，非常感謝您抽出寶貴的時間給予的點評，我們的目標就是讓每一位入住的上帝小主帶着期待入住，帶着滿意離店～沒有獲得您的滿分是我們的進步空間，吾將三省吾身，不斷進步，爭取做到一百分喲～
Guest User
Double Room
Checked in May 2024
Family
6 Reviews
4.5/5
Great
Posted on Jun 7, 2024
Very good location, walking distance to ping jiang lu
Response from Property: Kiss kiss, thank you for the experience and the praise of the small humble, kiss the praise of the small humble will not be proud, but to better do a good job in love, righteousness and temperature service. Welcome home anytime!!
Bé Cua
Enjoyable Room
Checked in Jun 2023
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Jun 18, 2023
I love this hotel. Clean and it close to all attraction for tourist. They are also very polite helping you if you have something dont understand. There also a small gift when you check out. Definitely will come back when i am in Suzhou
Response from Property: Dear guest：thank you for staying at Zhuozheng Bieyuan Hotel and sharing. We are glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This is what our service providers have been pursuing and will become the driving force for us to continue working hard and making progress. We look forward to serving you next time and wish you a happy life!
Guest User
Guestroom - Double Occupancy
Checked in Jan 2024
Travel with friends
10 Reviews
4.2/5
Very Good
Posted on Jan 10, 2024
Great place to stay. Convenient to cultural places. Staff were friendly and helpful
Response from Property: 尊敬的賓客您好，非常感謝您抽出寶貴的時間給予的點評，我們的目標就是讓每一位入住的上帝小主帶着期待入住，帶着滿意離店～沒有獲得您的滿分是我們的進步空間，吾將三省吾身，不斷進步，爭取做到一百分喲～
Christine Fang
Double Room
Checked in Oct 2023
Family
9 Reviews
4.5/5
Great
Posted on Nov 2, 2023
拙政别苑酒店 convenience and coziness are the two keywords that I describe this unique hotel. Centrally located in the heart of old Suzhou, it is within walking distance to many famed attractions such as as 拙政园，苏州博物馆 。 Coziness is another attraction. The attention to details is simply amazing. From the charging stations, light switches, to tea selections to bathroom shampoo and shower gel, everything is well thought out and easy to use. Did I mention the cute gift of scarf upon check out? Highly recommend this place. There is really no need to find another. This hotel has it all. The only downside is for those who drive here. It takes a while for our friends to find the entrance and to navigate into the parking lot. It is very tricky.
Response from Property: 感謝親的入住及好評，小拙一直致力與用最好的熱情與微笑奉獻給顧客，同時也希望在您的鼓勵中更好的成長，祝願小主美麗可愛動人，小拙一直等你哦!